Note fondée sur 13 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 août 2024 sur Expedia
Food was so so. Too far from anything
Commentaires de Gestion de l’hôtel
30 août 2024 par General Manager, Gestion de l’hôtel
Dear Gokul,Greetings from Marasa Sarovar Premiere. Bodhgaya!!! We appreciate your feedback regarding the location of our restaurant and your experience with our food. We understand that our restaurant might not be conveniently located for everyone, and we are considering ways to make it more accessible. Concerning the taste of our food, we strive to provide a variety of dishes to suit everyone's palate. Nonetheless, we understand that everyone's taste varies. Everyone's opinion does matter to us and we will take your feedback into account for improving our services and dishes even further. We hope you will give us another chance to satisfy your taste buds in the future. Warm Regards,Shantanu Ranjan PalGeneral Manager
par un voyageur
Publié le 20 juin 2024 sur Expedia
Really beautiful hallway and ambiance pools surrounded
Commentaires de Gestion de l’hôtel
21 juin 2024 par General Manager, Gestion de l’hôtel
Dear JUI HANG, Greetings from Marasa Sarovar Premiere, Bodhgaya!!! It's wonderful to hear that our hallway and ambiance pools met your aesthetic expectations and contributed to a pleasant visit. It's always our goal to provide a serene and inviting atmosphere. If there's anything we can do to make your next experience even more memorable, or if you have suggestions for improvement, please feel free to share. We're constantly striving to elevate the quality of our facilities and services. We look forward to welcoming you back soon and hope your next stay will be as delightful, if not more so. Warm Regards,Shantanu Ranjan PalGeneral Manager
par un voyageur
Publié le 17 juin 2024 sur Expedia
Front side of the property is not good and it is offroad site
Commentaires de Gestion de l’hôtel
21 juin 2024 par General Manager, Gestion de l’hôtel
Dear Rajeeb, Greetings from Marasa Sarovar Premiere, Bodhgaya!!! We appreciate you taking the time to provide feedback regarding the front side of our property and its accessibility. Understanding your concerns is crucial for us, as it helps us strive for better guest experiences. We recognize that the first impression is important and apologize if the appearance did not meet your expectations. We are continuously working on enhancing our property, including the front area, to ensure it is welcoming for all our visitors. Also, regarding the off-road situation, we acknowledge that this may be inconvenient for some of our guests and are actively seeking ways to improve access to our premises. Should you choose to visit us again, we hope to provide you with a more positive experience that reflects the high standards we aim to uphold. Your comments are invaluable to our improvement process, and we are committed to addressing the points you raised. If you have any further details or suggestions to share, please don't hesitate to reach out to us directly. Warm Regards,Shantanu Ranjan PalGeneral Manager
par un voyageur
Publié le 10 juin 2024 sur Wotif
The electricity would drop very frequently, apptox every hour. InterNet in room dropped all the time, very frustratingI reported it several times but kept persisting
Commentaires de Gestion de l’hôtel
11 juin 2024 par General Manager, Gestion de l’hôtel
Dear Guest, Greetings from Marasa Sarovar Premiere, Bodhgaya!!! We sincerely regret the inconvenience experienced with the frequent power outages and the instability of the internet connection during your stay. Your comfort and satisfaction are priorities for us, and it is clear that we fell short in providing you with a seamless experience. Continuous improvement is a key focus, and your feedback has been escalated to our maintenance and IT teams for immediate attention. We are actively working to address these issues to prevent future occurrences. Additionally, we are reviewing our internal communication processes to ensure that concerns reported by our guests are resolved more effectively. We value your patronage and hope to have the opportunity to demonstrate our commitment to quality service on your next visit. If your travels bring you back to our area, we would welcome the chance to regain your confidence. Warm Regards,Shantanu Ranjan PalGeneral Manager
par un voyageur
Publié le 5 janv. 2024 sur Expedia
Bit inconvenient to enter,
Commentaires de Gestion de l’hôtel
27 janv. 2024 par General Manager, Gestion de l’hôtel
Dear Guest,Greetings from Marasa Sarovar Premiere, Bodhgaya!!! We appreciate your feedback regarding the entrance of our establishment. We understand how such difficulty may affect your overall experience. As a company striving for excellent service, we value your comfort and ease of access. Rest assured, we are currently assessing the layout to identify ways of enhancing the access, providing a smoother customer journey. Your feedback has indeed pushed us further into evaluating this issue. Stay tuned for upcoming improvements aiming to provide a better experience. We hope to serve you better in the future. Warm Regards,Shantanu Ranjan PalGeneral Manager
par un voyageur
Publié le 6 déc. 2023 sur Hotels
par un voyageur
Publié le 8 août 2023 sur Hotels
Commentaires de Gestion de l’hôtel
9 août 2023 par Marasa Sarovar Premiere Bodhgaya, Gestion de l’hôtel
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community.
par un voyageur
Publié le 26 juill. 2023 sur Expedia
There were rats roaming in the restaurant. We had to cover our food from flies while eating.
Commentaires de Gestion de l’hôtel
27 juill. 2023 par Marasa Sarovar Premiere Bodhgaya, Gestion de l’hôtel
Dear Guest,Greetings from Marasa Sarovar Premiere, Bodhgaya!!!Please accept our sincere apologies for the inconvenience caused during your stay. We have taken all the necessary steps for guest comfort. As you are aware that we are in a tropical area and it is a spread out hotel with 90% greeneries and water bodies. We are thankful to you for your valuable feedback which will help us to grow in near future. We would love to welcome you back again at Marasa Sarovar Premiere, Bodhgaya.Warm Regards,Shantanu Ranjan PalGeneral Manager
par un voyageur
Publié le 2 avr. 2023 sur Expedia
Architecture of the building, the landscape are beautiful
Commentaires de Gestion de l’hôtel
7 avr. 2023 par Marasa Sarovar Premiere Bodhgaya, Gestion de l’hôtel
Dear Guest,Greetings from Marasa Sarovar Premiere, Bodhgaya!!!Thank you for your comments. We are delighted to know that you have appreciated the architecture and ambience.We look forward to welcome you back at Marasa Sarovar Premiere, Bodhgaya.Regards
par un voyageur
Publié le 21 févr. 2023 sur Expedia
Excelente Hotel cerca del Santuario Budista más importante del mundo. Excelente comida y atención del personal. Localizado a 5 minutos del Santuario en moto-Taxi. La ciudad en condiciones precarias sociales complejas y el Hotel es un oasis que hace la estancia confortable
