Note fondée sur 18 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,2 Service et personnel
4,5 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 juin 2024 sur Expedia
Overall good but with limited transport facilities.
Commentaires de Gestion de l’hôtel
12 août 2024 par Indrajeet Singh, Gestion de l’hôtel
Dear Sir, Thank you so much for taking the time to share your positive feedback with us! We can't wait to welcome you back for another memorable experience in the future.
par un voyageur
Publié le 31 mai 2024 sur Expedia
部屋は綺麗でエアコンもきいていた、とても快適でした。
レントランも併設されており、優しいスタッフが案内してくれます。
Commentaires de Gestion de l’hôtel
12 août 2024 par Indarjeet Singh, Gestion de l’hôtel
Dear Sir, Thank you so much for taking the time to share your positive feedback with us! We can't wait to welcome you back for another memorable experience in the future.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Near Airport! Amazing food!
Commentaires de Gestion de l’hôtel
1 mars 2024 par Indrajeet Singh, Gestion de l’hôtel
Dear Sir, Thank you so much for taking the time to share your positive feedback with us! We can't wait to welcome you back for another memorable experience in the future. If you have any specific suggestions or preferences for your next visit, please feel free to let us know. Your input is valuable to us as we strive to continuously improve our services and make each stay even better than the last. Safe travels, and we look forward to hosting you again when you return to Bodh Gaya!Warm Regards, Indrajeet Singh(Front Office Manager)
par un voyageur
Publié le 3 févr. 2024 sur Expedia
Nice and comfortable hotel.
Commentaires de Gestion de l’hôtel
1 mars 2024 par Indrajeet Singh, Gestion de l’hôtel
Dear Sir, Thank you so much for taking the time to share your positive feedback with us! We can't wait to welcome you back for another memorable experience in the future. If you have any specific suggestions or preferences for your next visit, please feel free to let us know. Your input is valuable to us as we strive to continuously improve our services and make each stay even better than the last. Safe travels, and we look forward to hosting you again when you return to Bodh Gaya!Warm Regards, Indrajeet Singh(Front Office Manager)
par un voyageur
Publié le 5 déc. 2023 sur Expedia
Rooms were large, but staff not well aware of or not provided the essentials. TV was not functioning as channel subscription was not taken. Hotel works on very limited staff, so turnaround time is very long. The staff tried to help within the limited means they were provided. The restaurant was a little better. The facility is hiredvout for marriages, so there is lot of noise at night.
par un voyageur
Publié le 27 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 mars 2024 par Indrajeet Singh, Gestion de l’hôtel
Dear Sir, Thank you so much for taking the time to share your positive feedback with us! We can't wait to welcome you back for another memorable experience in the future. If you have any specific suggestions or preferences for your next visit, please feel free to let us know. Your input is valuable to us as we strive to continuously improve our services and make each stay even better than the last. Safe travels, and we look forward to hosting you again when you return to Bodh Gaya!Warm Regards, Indrajeet Singh(Front Office Manager)
par un voyageur
Publié le 13 nov. 2023 sur Expedia
Very dissatisfied with our stay. There were insects everywhere, our linens in all 3 rooms looked soiled. Still awaiting a response from expedia and hotel about a refund that was supposed to be issued.
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Suman Sourabh, Gestion de l’hôtel
Dear Chaya Krishnan,I hope this message finds you well, and I would like to express our sincere apologies for the inconveniences you experienced during your recent stay with us. Your feedback is of utmost importance to us, and we take your concerns very seriously.I understand that you encountered issues with insects and perceived cleanliness concerns in all three rooms, and we genuinely regret any discomfort this may have caused. Please allow me to assure you that we have taken immediate action to address and rectify these issues to prevent any recurrence.Regarding your inquiry about the refund process through Expedia, we would like to clarify our policies. As per our non-refundable payment policies, certain reservations are subject to specific terms and conditions that are agreed upon at the time of booking. While we empathise with your situation, we recommend reaching out directly to Expedia, as they handle the refund process for bookings made through their platform.However, we are committed to ensuring your satisfaction and would like to discuss your concerns further to find a suitable resolution. Our team is ready to assist you in any way possible, whether it is through providing additional information, addressing specific issues, or exploring options to enhance your overall experience.Warm Regards,Suman Sourabh
par un voyageur
Publié le 8 nov. 2023 sur Expedia
Good
Commentaires de Gestion de l’hôtel
8 nov. 2023 par Suman Sourabh, Gestion de l’hôtel
Dear Sir, Thank you so much for taking the time to share your positive feedback with us! We can't wait to welcome you back for another memorable experience in the future. If you have any specific suggestions or preferences for your next visit, please feel free to let us know. Your input is valuable to us as we strive to continuously improve our services and make each stay even better than the last. Safe travels, and we look forward to hosting you again when you return to Bodh Gaya!Warm Regards, Suman Sourabh(General Manager)
par un voyageur
Publié le 3 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
7 nov. 2023 par Suman Sourabh, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your kind review! We are so glad to hear that you had an excellent experience with us, and we hope to see you again soon! We are always working to improve our services and provide the best possible experience for our customers.Your feedback is very valuable to us, and we appreciate you taking the time to share it. We look forward to your next visit!Regards,Suman Sourabh(General Manager)
par un voyageur
Publié le 15 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
13 oct. 2023 par Suman Sourabh, Gestion de l’hôtel
Dear Sir, Thank you so much for taking the time to share your positive feedback with us! We can't wait to welcome you back for another memorable experience in the future. If you have any specific suggestions or preferences for your next visit, please feel free to let us know. We look forward to hosting you again when you return to BodhGaya! Warm Regards, Suman Sourabh(General Manager)
