Note fondée sur 190 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Yücel NAKIPOĞLU, Gestion de l’hôtel
Dear Karim; Thank you so much for your your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.
par un voyageur
Publié le 4 févr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
14 févr. 2022 par Yücel Nakıpoğlu, Gestion de l’hôtel
Dear DAVID; Thank you so much for your really nice words and your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.
par un voyageur
Publié le 30 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
30 déc. 2021 par Yücel Nakıpoğlu, Gestion de l’hôtel
Dear Mustafa; Thank you so much for your really nice words and your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.
par un voyageur
Publié le 28 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
30 déc. 2021 par Yücel Nakıpoğlu, Gestion de l’hôtel
Dear Rahime; We appreciate your time in providing us with detailed feedback and we apologise for any disappointment you encountered during your visit. The service in our hotel is generally something that we take great pride in and I can only assure you that your negative experience is not something that usually happens. Customer satisfaction is something that we take very seriously and would never compromise under any circumstances. Please rest assured that I have passed on your feedback to our hotel Management and we will refocus our attention to training to ensure quality service standards are met. Thanks again for staying with us and looking forward to welcoming you back again.
par un voyageur
Publié le 19 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2019 par Yücel Nakıpoğlu, Gestion de l’hôtel
Dear MATHIEU; Thank you for taking the time to let us know about your recent stay at Grand Hotel Gaziantep. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future. We are glad to hear that you enjoyed your stay with us and would be happy to welcome you back soon again. Best wishes.
par Seb de France
Très bon hotel
Publié le 10 juin 2013 sur HotelsBon séjour dans un hotel refait à neuf, il est dommage que le personnel parle peu anglais car la 90% des personnes sont étrangères. Le SPA ne fonctionne pas le WE alors que c'est le seul jour ou l'on peu. Mais très bien dans l'ensemble.
Commentaires de Gestion de l’hôtel
17 mars 2016 par Grand Hotel Gaziantep, Gestion de l’hôtel
We have read your feedback carefully. Thank you for taking the time to feedback. Your comment is very valuable to us and we want you to know that we will show the necessary sensitivity on that issue in the future.
We hope to have a pleasure of welcoming you back at Grand Hotel Gaziantep soon.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 juill. 2024 par Yücel NAKIPOĞLU, Gestion de l’hôtel
Dear DORAN; Thank you so much for your your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.
par un voyageur
Publié le 26 avr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mai 2024 par Yücel NAKIPOĞLU, Gestion de l’hôtel
Dear DOĞAN; Thank you so much for your your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.
par un voyageur de Los Angels
Publié le 15 avr. 2024 sur Expedia
Nice place and nice people, that particular day looks like they had big event , breakfasts dinning area was very crowded but staff was trying hard to accommodate all and keep service in line.
Commentaires de Gestion de l’hôtel
17 avr. 2024 par Yücel NAKIPOĞLU, Gestion de l’hôtel
Dear JAMES; Thank you so much for your your feedback after your stay at Grand Hotel. We are delighted to hear that you experienced an enjoyable stay and that the hotel amenities exceeded your expectations. Thank you also for mentioning our friendly staff, we will pass on your compliments to them. We hope to welcome you again, next time you visit in Gaziantep.
par un voyageur
Süper
Publié le 12 avr. 2024 sur HotelsHarika bir deneyimdi
Özellikle resepsiyon ekibine sonsuz teşekkür ederim
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Yücel NAKIPOĞLU, Gestion de l’hôtel
Değerli Misafirimiz Hakan Bey ; Görüşlerinizi paylaşmak üzere zaman ayırdığınız için teşekkür ederiz. Hizmetlerimizi beğeniyor olmanız bizleri son derece memnun etmiştir. Tüm ekibimiz, misafirlerimize en iyi hizmet kalitesini sunmak için çok çalışmaktadır. Sayenizde aldığımız tüm yüksek puanlar ve güzel yorumlar tüm çalışanlarımıza ulaşmakta ve her birimizi daha da başarılı olmaya desteklemektedir. Sizi en yakın zamanda tekrar misafir etmekten mutluluk duyarız. En iyi dileklerimizle...
