Ratings based on 84 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
83% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Sep. 12, 2023 on Hotels
Very clean, modern and very supportive staff. Would definitely stay here again.
Comment from Hotel Management
Sep. 12, 2023 by Heiner's Parkhotel, Hotel Management
Thank you very much for the great review :-)
5 out of 5
by A traveller

Posted Aug. 14, 2023 on Expedia
This hotel is really clean. I was treated to room service everyday. The spa was beautiful well kept and lots of relaxing seating. They had tea on the go whenever you want. The hotel location suited me because i was visiting my family, but the area is very isolated not much going on. The staff was very friendly and very helpful. I did not have breakfast because i thought it should've been included!
Comment from Hotel Management
Sep. 12, 2023 by Heiner's Parkhotel, Hotel Management
Thank you for your great Feedback.
5 out of 5
Recommended
for Everyone
by A traveller

Brilliant. Modern, clean and nice rooms.

Posted Aug. 18, 2018 on Expedia
Stopped here for one night and it was one of the most comfortable hotels I've stayed at for a long time. Very modern, clean with friendly staff. We got a free upgrade to a suite which was very nice finished.
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 30, 2016 on Hotels
5 out of 5
by Kathleen from Brisbane Australia

Great place to stay

Posted Jul. 6, 2015 on Hotels
The hotel was so comfortable that I wished I had stayed longer. There was a cafe in the park only fifty meters away serving great cake. Enjoyed the model trains adjoining the hotel.
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 1, 2024 on Hotels
5 out of 5
by A traveller

gut geschlafen, lecker gegessen

Posted Dec. 27, 2023 on Hotels
freundliches Personal, sehr schönes, ruhiges Zimmer, gut geschlafen und gestärkt für den neuen Arbeitstag
Comment from Hotel Management
Dec. 27, 2023 by Heiner's Parkhotel, Hotel Management
Vielen Dank für die tolle Rückmeldung.Bis bald wieder bei uns im Pott :-)
5 out of 5
by A traveller

Posted Jun. 21, 2023 on Expedia
Comment from Hotel Management
Jun. 27, 2023 by Heiner's Parkhotel, Hotel Management
Vielen Dank für die freundliche Bewertung und bis bald wieder bei uns in Gelsenkirchen.
1 out of 5
by A traveller

Posted Jun. 19, 2023 on Hotels
Comment from Hotel Management
Jun. 20, 2023 by Heiner's Parkhotel, Hotel Management
Sie können nicht bewerten, wenn Sie gar nicht hier anwesend waren! Sie sind 2 Stunden zu spät nach unserem Dienstschluss angereist!! Sie haben uns daraufhin telefonisch kontaktiert und Ihnen wurde angeboten, dass ein Mitarbeiter vorbeikommt und Sie eincheckt. Dies haben Sie abgelehnt und sind wieder abgereist. Bitte künftig erst sich über die Öffnungszeiten informieren und dann buchen. Macht mehr Sinn!
5 out of 5
by A traveller

Posted Jun. 10, 2023 on Expedia
Comment from Hotel Management
Jun. 27, 2023 by Heiner's Parkhotel, Hotel Management
Lieben Dank für das tolle Feedback.Beste Grüße aus dem Pott :-)