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Astor Hotel

4.0 star property
4-star hotel in Levante

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Photo gallery for Astor Hotel

View from property
Reception
Down comforters, minibar, in-room safe, desk
Front of property - evening/night
Food court

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Breakfast available
  • Bar
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
viale delle Palme, 16, Genoa, GE, 16167
  • Passeggiata di Anita Garibaldi
    ‪2 min walk‬
  • Parchi di Nervi
    ‪4 min walk‬
  • Gaslini Hospital
    ‪8 min drive‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪36 min drive‬

Room options

View all photos for Single Room (bagno privato esterno)

Garden view

Single Room (bagno privato esterno)

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

Down comforters, minibar, in-room safe, desk

Double Room Single Use

  • Sleeps 1
  • 1 Double Bed

View all photos for Room (Matrimoniale Deluxe)

Down comforters, minibar, in-room safe, desk

Room (Matrimoniale Deluxe)

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Down comforters, minibar, in-room safe, desk

Deluxe Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Room, 1 Double Bed (Standard)

Down comforters, minibar, in-room safe, desk

Room, 1 Double Bed (Standard)

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Down comforters, minibar, in-room safe, desk

Deluxe Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Genoa

Heart of Genoa.At this Levante hotel, you'll be within a 5-minute walk of Passeggiata di Anita Garibaldi and Parchi di Nervi. Also, Port of Nervi is within half a mile (1 km) and Spiaggia Capolungo is within 2 miles (3 km).

What's nearby

  • Passeggiata di Anita Garibaldi - 2 min walk - 0.2 km
  • Parchi di Nervi - 4 min walk - 0.4 km
  • Port of Nervi - 12 min walk - 1.0 km
  • Gaslini Hospital - 8 min drive - 6.0 km
  • Port of Genoa Cruise Ship Terminal - 31 min drive - 21.5 km

Getting around

  • Genoa Nervi Station - 1 min walk
  • Milan Malpensa Airport (MXP) - 124 min drive

Restaurants

  • ‪Saker Sushi SAS - ‬2 min walk
  • ‪Ristorante da Pino - ‬12 min walk
  • ‪Pizzeria Sole Luna - ‬11 min walk
  • ‪Tiffany - ‬2 min walk
  • ‪Il Dodo Nervi - ‬12 min walk

About this property

Astor Hotel

4-star hotel in Levante
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Astor Hotel. For a fee, parking is available.

This 4-star Genoa hotel is smoke free.

  • 1 building
  • 41 guestrooms or units
  • 3 levels
  • Meeting rooms
  • Deli
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Astor Hotel offers 41 accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, bidets, and complimentary toiletries.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Languages

English, French, German, Italian

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Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (EUR 10 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Fishing
  • Piano
  • Rowing/canoeing
  • TV in common areas

Accessibility

  • Elevator

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 7.00 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Cribs (infant beds) are available for EUR 9.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 9.00 per person
  • Self parking fee: EUR 10 per night
  • Pet fee: EUR 7.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 9.0 per night
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche. Cash is not accepted. 

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Astor Genoa
Astor Hotel Genoa
Astor Hotel Hotel
Astor Hotel Genoa
Astor Hotel Hotel Genoa

Astor Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 111 reviews
Rating 8 - Good. 55 out of 111 reviews
Rating 6 - Okay. 14 out of 111 reviews
Rating 4 - Poor. 8 out of 111 reviews
Rating 2 - Terrible. 1 out of 111 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Ashref, Abudhabi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet, friendly speedy services and staff, safe, close to the train and shops, free wifi , free parking, free breakfast, good AC , perfect
Stayed 3 nights in Jun 2019

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient, friendly hotel in Genova Nervi

This was my first stay at Hotel Astor, and I was very happy with it. The staff was friendly and helpful, the breakfast was ample and delicious (eggs, juice, fruit, yogurt, meat, fresh pastries, etc.). Location is in a small suburb of Genoa, a few minutes walk from train station (about 10 minutes by train to Genoa city center) and also a few minutes walk to the beautiful walkway above the sea, named "Anita Garibaldi". My room was super clean and bed very comfortable. Decor is basic and simple. I had lunch and dinner in their restaurant, and it was delicious and reasonably priced. I look forward to staying here again because of quiet yet convenient location, friendly staff, and cleanliness.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super fast, very clean, quiet cooler good parking
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet stay in Genova Nervi

Lovely hotel set in its own garden of lawn, shade trees and terrace. We enjoyed a pre-dinner glass of wine on the terrace. The location is only 1 block from the train station, the water-side passageway, and the famous Nervi gardens. Our room overlooked the gardens with a small terrace of its own.
Stayed 1 night in Sep 2017

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with helpful staff at a realt great location.
Stayed 5 nights in Sep 2017

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back !

Excellent location, good concierge recommendations on restaurants, excellent breakfast buffet. May need to smooth check out process. Greatly appreciated having the night concierge preparing a small table with coffee and cookies at 4:45 am before driving to the airport.
Stayed 4 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

The reception staff was super helpful. The location was very close to Genoa Nervi train station, so it's convenient to take trains to either Cinque Terre or Santa Margherita for day trips. The main inconvenient thing I found was the bath/shower. The shower fixture on the wall was rather low, so had to hold the shower head by hand for showers. The other thing is that the internet kept dropping out and had to log in frequently.

10/10 Excellent

joanna

Liked: Cleanliness, staff & service, room comfort

excellent over night stop wish we could have staye

Overnight stop very comfortable. Very short walk to lovely coastal promenade with several restraunts anf bars

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stopover on the way to Nice from Lake Garda.

Friendly helpful staff. Close to good eating places.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Overnight stay during journey from Italy to the South of France -a truly lovely place to stop a quiet haven fk fh bussle of Gerona.

10/10 Excellent

Claire, Glaagow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel handy for shops , trains and taxis

Very clean hotel close to train station , situated on a beautiful tree-lined street. Staff very helpful , sheets, towels changed daily. Room comfortable with aircon and balcony with seats. Great selection at breakfast

8/10 Good

Robyn, Koroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nervi tranquility

There is free WiFi but it seemed to drop out a lot.

8/10 Good

Intleducator, Moscow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming

Most of the hotel staff members are really helpful, especially Irene! There's one fellow who could use a course or two at charm school, but the others made up for his lack of personal qualities. The room is small but clean and the balcony a welcomed treat! My wife claims the best was comfortable; for me it was a bit hard but I managed. We would certainly stay there again and would recommend any of our friends to stay there as well. The location to the train station, beach, local shopping and dining is super!

10/10 Excellent

john, sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel for Genoa stay

Good location -- 100 meters to station and sea. Good restaurant and number of nearby eating places. Good rooms and very helpful staff.

4/10 Poor

Susan, Texas, USA

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Definitely NOT a Four Star

The Astor Hotel is located on a lovely property, but it does NOT deserve a 4 Star rating. We arrived two hours after check-in time and maid service carts were everywhere, could hardly navigate the very narrow hallways to our room with bags. The room was clean, the bed looked HARD and the bathroom was tiny. I'm not sure that my husband's shoulders would have fit in the shower. There was a terrace, but it overlooked the roof of the first floor. Furnishings were old and looked well worn. I asked for, and received a key to an alternate room, it was more disappointing than the first. We left, had lunch, then made alternate reservations in another nearby hotel. We returned, picked-up our luggage (we never unpacked) and checked-out. The staff was gracious. I said I was sorry, but their hotel was not what we were expecting. It is an older hotel which is not the issue. The hotel we moved to was much older, but certainly met the standard of what I consider to be a Four Star Hotel. The Astor should listed as 3 Star, at best.

8/10 Good

Steven, Victoria, Australia

Liked: Cleanliness
Disliked: Staff & service

Nice hotel close to ocean & train station

Reasonable hotel close to public transport and ocean. A fair distance from the airport if flying in. Staff left a bit to be desired though. They gave my passport to another guest and didn't seem that interested in helping me find it! Eventually I asked another guest (who was part of my tour) and found it. Other than that mishap it is a nice hotel.

8/10 Good

Roberto, Groveland, FL

Liked: Cleanliness, staff & service, room comfort

Always nice and dependable

Located on a residential street, this hotel is about one walkable block from the bus stop, the train station and the promenade that takes you along the seaside to the old port of Nervi. Very easy parking. Enjoy the lobby bar for a drink or sit out in the garden for a drink before dinner. The staff was friendly and attentive (a special word for Massimo, who was excellent). The guest room was adequate and the bathroom was dated but big enough to be comfortable. The room air conditioning system worked well. The internet worked well and downloads were fast. We have stayed in this hotel twice and each time had a balcony. The breakfast buffet was excellent and we would use this hotel again.

10/10 Excellent

Emily, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

lovely

What a lovely little hotel. We wished we'd been able to stay longer. Lovely setting, great location, air-conditioned, clean, nice, with a nice breakfast in the morning. We loved it, and loved Nervi.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service

Good Value Hotel

This is a traditional hotel in a good quiet location on the outskirts of Genoa

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Matteo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ottima locatione e personale molto gentile!

ottima locatione e personale molto gentile!
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Property conditions & facilities
La situation géographique est bonne Hôtel vieillot On a demandé à changé de chambre car ils nous avez mis au Nord vu à l arrière la personne de l accueil à rechigner mais au vu de notre insistance à céder Client grabataire On a payer 10 € pour parking Nous sommes très déçu nous nous attendions à du luxe pour 135 € standing très moyen
Stayed 1 night in Oct 2019

8/10 Good

Daniele

Business traveller
Liked: Cleanliness, staff & service

Hotel piuttosto vecchio

Hotel piuttosto vecchio sicuramente necessario un ammodernamento generale.Il buffet della colazione non riserva grandi sorprese. Ho pagato il parcheggio scoperto davanti all'hotel 10 euro al giorno senza essere stato avvisato precedentemente. Nel totale sufficiente.
Stayed 2 nights in Sep 2019