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Bristol Palace Hotel

5.0 star property
5-star luxury hotel near Port of Genoa Cruise Ship Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bristol Palace Hotel

Staircase
Suite
Exterior
Presidential Suite
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping

Explore the area

Map
Via XX Settembre 35, Genoa, GE, 16121
  • Piazza de Ferrari
    2 min walk
  • Teatro Carlo Felice
    3 min walk
  • Palazzo Ducale
    5 min walk
  • Genoa (GOA-Cristoforo Colombo)
    20 min drive

Room options

View all photos for Terrace Junior Suite

Terrace Junior Suite

Terrace Junior Suite

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Down comforters, minibar, in-room safe, blackout drapes

Family Room

  • 24 sq m
  • Sleeps 5
  • 2 Double Beds OR 2 Twin Beds

View all photos for Grand Junior Suite

Grand Junior Suite

Grand Junior Suite

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Suite

Suite

Suite

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room Single Use

Down comforters, minibar, in-room safe, blackout drapes

Classic Double Room Single Use

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • City view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite

Down comforters, minibar, in-room safe, blackout drapes

Junior Suite

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room

Down comforters, minibar, in-room safe, blackout drapes

Classic Double or Twin Room

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Triple Room

View from room

Classic Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

Down comforters, minibar, in-room safe, blackout drapes

Classic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Camera Grand Deluxe

Down comforters, minibar, in-room safe, blackout drapes

Camera Grand Deluxe

  • 30 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

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About the area

Genoa

City center retreat .At this Genoa Historical Centre hotel, you'll be steps from Piazza de Ferrari and within a 15-minute walk of Old Port. La casa di Cristoforo Colombo and Teatro Carlo Felice are also within half a mile (1 km).

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.2 km
  • Palazzo Ducale - 5 min walk - 0.5 km
  • Old Port - 11 min walk - 1.0 km
  • Aquarium of Genoa - 13 min walk - 1.1 km
  • Port of Genoa Cruise Ship Terminal - 4 min drive - 3.1 km

Getting around

  • Genoa Genova Brignole Station - 18 min walk
  • Cristoforo Colombo Airport (GOA) - 20 min drive

Restaurants

  • ‪Murena Suite - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Birreria Hofbrauhaus Genova - ‬2 min walk
  • ‪Rubilio Cafe - ‬2 min walk
  • ‪Sushi-si - ‬1 min walk

About this property

Bristol Palace Hotel

5-star luxury hotel near Port of Genoa Cruise Ship Terminal
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There are 9 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Bristol Palace Hotel.

This 5-star Genoa hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 6 levels
  • Built in 1900
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Bristol Palace Hotel offers 133 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. This Genoa hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Bathrooms include slippers, bidets, and hair dryers. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Limited onsite parking
  • Offsite parking within 328 ft (EUR 29 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 28 for adults and EUR 28 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Pillow menu

Bathroom

  • Bidet
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Free bottled water
  • Minibar

More

  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 30.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, Eurocard, cash, mobile payments, Alipay, and WeChat Pay.

Property Registration Number IT010025A145L88KIP

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
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Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 707 out of 1004 reviews" "
Rating 8 - Good. 241 out of 1004 reviews" "
Rating 6 - Okay. 33 out of 1004 reviews" "
Rating 4 - Poor. 17 out of 1004 reviews" "
Rating 2 - Terrible. 6 out of 1004 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

daniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Magnificent hotel packed with great features.
Stayed 3 nights in Aug 2024

10/10 Excellent

Claudine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really well situated
Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tricia

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay - the hotel is beautiful, breakfast is lovely, and you are located in the best location!
Stayed 6 nights in Jul 2024

8/10 Good

MEHMET, AVENTURA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Norah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel right in The heart of Genoa. Loved it!
Stayed 2 nights in Jul 2024

10/10 Excellent

Teresita, New York

Stayed 2 nights in Jul 2024

6/10 Okay

andre

Stayed 2 nights in Jul 2024

10/10 Excellent

Justin

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended.
Stayed 2 nights in Jul 2024

10/10 Excellent

Richard, Alpine

Liked: Cleanliness, staff & service, property conditions & facilities
Elegant, comfortable, wonderful food, excellent service
Stayed 2 nights in Jul 2024

6/10 Okay

John, Stamford

Travelled with partner
Liked: Cleanliness, staff & service
Our room was very undistinguished, surprising given the price and stars. The bad news was that the air conditioning unit was extremely loud. The good news was that the loudness of the unit obscured the sound of snoring from the neighboring room—pretty abysmal sound-proofing. Positives are that the hotel is very convenient to the old town and its many attractions, to some excellent restaurants and the Brignole train station.
Stayed 2 nights in Jul 2024

10/10 Excellent

kashif

Stayed 1 night in Jul 2024

6/10 Okay

Wayne

Travelled with family
Liked: Cleanliness, staff & service
Very noisy
Wonderful location and beautiful interior but the noise from other guests was ridiculous.
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Stayed 1 night in Jul 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anderson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must add the hotel breakfast. So many choices and good quality breakfast food!!
Stayed 1 night in Jul 2024

8/10 Good

Abdulmajeed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice but staff of breakfast not perfect and rude and not helping
Stayed 1 night in Jul 2024

10/10 Excellent

Silke

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience again! The room was impeccable, breakfast was wonderful and the staff was very professional and friendly!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Vadim

Liked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Amir, Vaughan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building and rooms, friendly staff and great location.
Stayed 1 night in Jul 2024

10/10 Excellent

Darrin, Pacifica

Liked: Cleanliness, staff & service, property conditions & facilities
I had a small room but met all my needs nicely. Love to patronize a beautiful and historic hotel. Staff were lovely.
Stayed 3 nights in Jun 2024

8/10 Good

Farhad, Denver

Stayed 1 night in Jun 2024