Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Super séjour !
Publié le 20 juin 2024 sur HomeAwayNous avons passé un super week-end et avons pu profiter des extérieurs !
Nous sommes tombés sur un week-end assez animé à Genouillé, c’était vraiment super !
Commentaires de Gestion de l’hôtel
7 juill. 2024 par VrboOwner, Gestion de l’hôtel
Merci pour votre avis. Nous sommes heureux que vous ayez passé un bon moment !
par un voyageur
Séjour entre amis
Publié le 13 mai 2024 sur HomeAwayNous avons passé un super séjour entre amis.
Le logement est très fonctionnel et très bien équipé, il y a un livret d’accueil hyper détaillé c’est top. La piscine était bien chaude et nous avons eu du beau temps un vrai régal. L’endroit est vraiment très calme parfait en famille ou entre amis ! Notre hôte était très réactif et très arrangeant. Je recommande vivement
Commentaires de Gestion de l’hôtel
7 juill. 2024 par VrboOwner, Gestion de l’hôtel
Merci pour votre belle critique.
Au plaisir de vous accueillir bientôt à La Grange
par un voyageur
Our country holiday .
Publié le 4 sept. 2024 sur HomeAwayWe had the most amazing stay. The accommodation was everything thing we expected and more. We had a great week by the pool.
We would say the only problem we had was the pool alam going off at night time .
Commentaires de Gestion de l’hôtel
9 sept. 2024 par VrboOwner, Gestion de l’hôtel
Hi Jo. Thanks for the glowing review. We're glad you had a great time. Apologies for the pool alarm firing at night. This was no doubt due to local wildlife interfering with the sensors. We're looking for a solution to this going forward. So appreciate the feedback.
par un voyageur de Uk
Wonderfully relaxing holiday 🇫🇷☀️😍
Publié le 12 août 2024 sur HomeAwayWe have just returned from a wonderfully relaxing fortnight at Le Grange. The house is beautifully decorated and well equipped. Comfortable beds, plenty of storage for your clothes and belongings, modern kitchen equipment meeting all your culinary needs, 2 fridges to accommodate plenty of chilled drinks as well as your food, a dishwasher, washing machine and tumble dryer! The children all enjoyed exploring the vast dvd and book collection on offer during our stay.
The host, Mike, was very prompt at replying to our messages and was more than helpful. Annie and Steve who help look after the gite were really lovely, non intrusive and we enjoyed learning about the area and expat life from them!
The pool is wonderfully warm and equal depth throughout which was good for our younger children. There are plenty of sun loungers and chairs and parasols for your comfort. However, the pool and poolside area is in need of an upgrade as they are showing signs of wear and tear.
The directions through the app were spot on and the welcome booklet helpful. There have been differing reviews on how long it takes to walk to Lizant, the local village, it took me a good 30mins each way, walking at pace to buy our morning croissants and baguettes! We recommend booking a table at the bar as it gets very busy if you choose to eat there at the weekend. The pizzas are delicious 😋
We would definitely love to return!
Commentaires de Gestion de l’hôtel
28 août 2024 par VrboOwner, Gestion de l’hôtel
Thanks so much for your wonderful review, Rebecca. We're glad you had a good stay.
Taking your comments on board, we are taking the opportunity of the Winter break to update the pool area, ready for the 2025 season.
So thank you very for that feedback. We look forward to welcoming you and your family in the future.
Mike, Annie & Steve
par un voyageur
Lovely area - let down by property
Publié le 6 juill. 2024 sur HomeAwayProperty not cleaned - bedding not fit for purpose - one towel per adult for two weeks - one threadbare and full of holes. Dirty leaking swimming pool - needed filling on a daily basis - decked area around the pool dangerous- decking boards warped with screws rising - huge trip hazard and cut feet with the screws. Fountain not working - very little information regarding rubbish collection - certainly not what we expected for what we paid - very disappointed and feel we have been ‘ripped off’. Was told by the person checking on the pool that it would be refurbished next year but was difficult trying to fit this in around lettings
- THEN DON’T LET until sorted.
Do not wish to spend our holidays having to clean before we start and continually having to monitor pool issues.
Commentaires de Gestion de l’hôtel
14 juill. 2024 par VrboOwner, Gestion de l’hôtel
Hi Steven. Thanks for your review. I am disappointed the experience at La Grange did not meet with your expectations.
However, I can confirm the issues you have raised - including the pool leak caused by a guest before your stay - have been dealt with.
Important to clarify your “dirty” pool comment. Regular cleaning and chemical water checks confirm, otherwise. Our pool guy is fastidious in ensuring this is the case. I believe the “dirt” to which you refer is the discoloration of the liner around the water line, caused by a chemical reaction between salt, sun lotion, and leaves that inevitably land in the pool.
With regard to the slow leak, as you kindly offered to top up the pool yourself when required, we were under the impression it wasn’t an issue. If you had let me know, I would have arranged for the team to sort this out for you. I do regret not doing this in the first instance, and putting the onus on you, offered or otherwise.
Please accept my apologies for my lack of good judgment, here.
Rest assured, if you had raised ANY of these issues including cleaning, bedding, or towels with me during your stay, they would have been sorted, immediately.
It’s such a shame I was only made aware of this after you left.
par un voyageur
Superb
Publié le 19 août 2023 sur HomeAwayLovely very well decorated spotless property, equipped with high quality kitchen ware, towels and bed linen. Pool well maintained and pool towels provided ( a must with four kiddies in and out of the pool !) . Bakery and a super little pizza/steak restaurant a few mins drive away both excellent and supermarkets not much further. The local area is very pretty and peaceful,and the pretty village of Nanteuil en Vallee a short drive away where we ate out a couple of times in the Auberge De L’Argentor as recommended by Mike and we were not disappointed . Over all it was a fabulous holiday we came back refreshed.😊
Commentaires de Gestion de l’hôtel
21 août 2023 par VrboOwner, Gestion de l’hôtel
Glad you had a wonderful time! Thanks for a lovely review.
par un voyageur
Great house for a family stay
Publié le 8 août 2023 sur HomeAwayLovely house with plenty of space and a fab pool. Everything was provided including lots of games to play in the evening and there was a very useful information booklet about the house and the area.
The nearest village is just about walking distance with a boulangerie and a bar/cafe. The closest supermarket was only 10 minutes by car.
The area was very pretty and there were interesting old towns to explore.
Many thanks for a great stay!
Commentaires de Gestion de l’hôtel
20 août 2023 par VrboOwner, Gestion de l’hôtel
Our pleasure! Glad you had a great time.
par un voyageur
Really nice...
Publié le 14 août 2020 sur HomeAwayPerfect place, in a perfect area. Nice and quiet with all the things you need to have inside, such as pots and pans. The upstairs bedrooms were very hot even with the provided fans but it was 39 degrees in the day so unless air con is installed there isn't much that can be done about that. The beds were really comfortable. The pool was lovely and private. Sally popped in for 10 minutes every other day to sort out the pool chemicals and cleaning and was very respectful of privacy and was lovely. Overall very nice place.
Commentaires de Gestion de l’hôtel
16 août 2020 par VrboOwner, Gestion de l’hôtel
We’re glad you had a lovely stay Kieren. Thanks for being respectful of our home.
par un voyageur
Very comfortable and well equipped
Publié le 31 oct. 2019 sur HomeAwayExcellent communication and support from both owner and manager. The best equipped rental I’ve experienced in France (and I come at least once a year). Decent kitchen equipment, sharp knives, modern yet cosy and rustic, comfortable mattresses, comprehensive information folder, great pool. Eve try thing in great condition. Would thoroughly recommend.
Commentaires de Gestion de l’hôtel
9 août 2023 par VrboOwner, Gestion de l’hôtel
Thanks so much for your awesome feedback. You would be welcome back anytime
par un voyageur
Peaceful rural gite
Publié le 4 août 2019 sur HomeAwayThe gîte is lovely and the pool fantastic, especially as we were there during a heatwave so we didn’t do too many trips. The gîte has everything one could need, with v comfortable beds and good quality bed linen. Lovely cycling on quiet country roads surrounded by sunflowers. All communication with Mike very easy, and a special big thank you to Sally who was very kind and understanding when our car broke down delaying our departure on the last day.
Commentaires de Gestion de l’hôtel
2 avr. 2020 par VrboOwner, Gestion de l’hôtel
Thank you so much Helen. We're pleased you had an enjoyed your stay and found the house comfortable. We replaced all the bedding this year, so I'm glad you found it of good quality.
Look forward to welcoming you again in the future!
