Note fondée sur 241 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,7 Service et personnel
3,8 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 août 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
21 août 2024 par Social Care Team, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for sharing your experience with us! We are delighted to know that you had a wonderful stay at our hotel and enjoyed our hospitality.We look forward to welcoming you back soon for another fantastic stay.Socially Yours,The Management
par un voyageur
Publié le 17 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 août 2024 par Social Care Team, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your review. We appreciate you taking the time to share your experience with us. We have taken note of your feedback and reported it to the hotel management. We need to know which area we should improve our services. We thank you for your visit and hope you'll revisit us in the future. Socially Yours,The Management
par un voyageur
A Highland Surprise.
Publié le 16 oct. 2023 sur HotelsWe were overwhelmed by the lenghths to which the staff accommodated our needs to be in different parts of the overall resort at different times. Because most of the major hotels and attractions are interconnected with undercover links and escalators, walking from one to another was relatively easy on such a steep location.
Commentaires de Gestion de l’hôtel
23 nov. 2023 par Social Care Team, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWG Social Care Team
par un voyageur
Publié le 16 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
19 juill. 2023 par Social Care Team, Gestion de l’hôtel
Dear Soh,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWG Social Care Team
par un voyageur
Publié le 12 avr. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 nov. 2023 par Social Care Team, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWG Social Care Team
par un voyageur
Publié le 27 mars 2023 sur Hotels
Commentaires de Gestion de l’hôtel
23 nov. 2023 par Social Care Team, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWG Social Care Team
par un voyageur de PUNGGO CENTRALL
Publié le 18 mars 2023 sur Expedia
Commentaires de Gestion de l’hôtel
23 nov. 2023 par Social Care Team, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWG Social Care Team
par un voyageur
Publié le 11 févr. 2023 sur Expedia
Poor customer service with sometimes rude behaving receptionist. Room is not clean.
Commentaires de Gestion de l’hôtel
23 nov. 2023 par Social Care Team, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and hope you'll revisit us in the future. Socially Yours,RWG Social Care Team
par un voyageur
여러모로 불편했던 호텔
Publié le 11 févr. 2023 sur Hotels우선 룸에서는 와이파이가 없어서 와이파이를 사용하려면 호텔 로비로 내려가야하는 점이 가장 불편합니다.
우리가 묵었던 룸의 창문이 꼭 닫히질 않아 차고 축축한 공기가 계속 유입되어 지내기가 불편했습니다.
이불에서 퀴퀴한 냄새가 나서 불쾌했습니다.
체크인 과정이 너무 복잡합니다. 완전한 모바일 시스템도 아니고 프런트 직원의 도움을 받아야하는 것도 아니라서 프런트에서 회원등록하고 다시 키오스크로 가서 다시 체크인해야하고, 너무 복잡하고 번잡했습니다.
또한 Food Factory의 아침식사 뷔페는 절대적으로 추천하지 않습니다. 먹을 것도 없고 어수선하고 비위생적이고.
Commentaires de Gestion de l’hôtel
23 nov. 2023 par Social Care Team, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We have taken note of your feedback and suggestion. It's important for us to know which area we should improve our services. We thank you for your visit and hope you'll revisit us in the future. Socially Yours,RWG Social Care Team
par un voyageur
Publié le 12 janv. 2023 sur Expedia
Big room
Commentaires de Gestion de l’hôtel
23 nov. 2023 par Social Care Team, Gestion de l’hôtel
Dear Valued Guest,Thank you so much for your review. We really appreciate you taking the time to share your experience with us. We thank you for your visit and we hope you'll visit us again in the future. Socially Yours,RWG Social Care Team
