Note fondée sur 105 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Serena Chau, Assistant Residence Manager , Gestion de l’hôtel
Dear Charles, Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back for another relaxing stay!
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Marcus Sin, Guest Service Manager, Gestion de l’hôtel
Dear Mr Arata, Thank you four your kind review. We look forward to your visit to Ascott Gurney Penang again!
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Serena Chau, Assistant Residence Manager , Gestion de l’hôtel
Dear Valued Guest, Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us.All of us here look forward to welcoming you back on your next trip to Ascott Gurney Penang!Best regards,
par un voyageur
Publié le 17 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Serena Chau, Assistant Residence Manager , Gestion de l’hôtel
Dear XiaLong, Thank you for the perfect 10/10 rating! We're delighted to know you had an excellent experience and look forward to welcoming you back soon.Best regards,
par un voyageur
Publié le 12 août 2024 sur Expedia
Really good experience!
Commentaires de Gestion de l’hôtel
13 août 2024 par Serena Chau, Assistant Residence Manager , Gestion de l’hôtel
Dear Olivia, Thank you for your wonderful feedback! We’re thrilled to hear that you had a really good experience with us. It’s always our goal to ensure our guests have a memorable stay, and we look forward to welcoming you back for another great visit.Best regards,
par un voyageur
Publié le 10 août 2024 sur Expedia
Clean, restful and and helpful staff.
Commentaires de Gestion de l’hôtel
12 août 2024 par Serena Chau, Assistant Residence Manager , Gestion de l’hôtel
Dear Catherine, Thank you for your kind words! We’re thrilled to hear that you enjoyed a clean and restful stay, and that our staff could assist you during your visit. Your satisfaction is our top priority, and we look forward to welcoming you back for another great experience.Best regards,
par un voyageur
Publié le 6 août 2024 sur Expedia
Nearly a 2 week stay at Ascott Gurney. A lovely hotel with great facilities. Rooms were spacious and clean.. Lovely downstairs bar / reception area. Swimming pool area was great.. separate covered pool area for children to use..gym well equipped and with good air con.
Location of the hotel is really good. You can walk into George Town if you want (approx 40 minutes) or take a taxi which won't cost a lot. Opposite the hotel is a recently completed park / walking area, very pleasant. Shopping malls and food options within easy walking distance of the hotel, all on Gurney Drive. Staff on the whole were excellent.
Special mention to staff member Nicholas, whose demeanour and attitude towards helping guests was first class. Only used the cafe / restaurant once but the food was of a good standard..
Would definitely look to stay again on my next trip to Penang.
Commentaires de Gestion de l’hôtel
8 août 2024 par Serena Chau, Assistant Residence Manager , Gestion de l’hôtel
Dear Nicholas, Thank you for sharing your wonderful experience during your stay at Ascott Gurney. We are delighted to hear that you enjoyed our spacious and clean rooms, the lovely downstairs bar, and our well-equipped gym with good air conditioning. We are pleased that our location was convenient for you, with easy access to George Town, shopping malls, and food options along Gurney Drive. The newly completed park across from the hotel is indeed a pleasant addition to the area.We are especially happy to hear your kind words about our staff, particularly Nicholas. We will be sure to pass on your compliments to him and the rest of the team. It is wonderful to know that you found the food in our cafe/restaurant to be of good standard as well.Thank you for choosing to stay with us and for your glowing recommendation. We look forward to welcoming you back on your next trip to Penang.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Serena Chau, Assistant Residence Manager , Gestion de l’hôtel
Dear Fong, Thank you for your kind review!It brings us great joy to learn that you had a wonderful stay experience with us.All of us here look forward to welcoming you back on your next trip to Ascott Gurney Penang!
par un voyageur
Excellent hotel with friendly & helpful staff.
Publié le 28 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
29 juill. 2024 par Serena Chau, Assistant Residence Manager , Gestion de l’hôtel
Dear Mario, Thank you for your excellent review! We're happy to hear that you enjoyed your stay and found our staffs friendly and helpful. Your kind words are greatly appreciated.We look forward to welcoming you back for another wonderful experience.
par un voyageur
Publié le 17 juill. 2024 sur Expedia
Great room.
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Serena Chau, Assistant Residence Manager , Gestion de l’hôtel
Dear LiYing, Thank you for your review! We're glad to hear that you found our room to be great. We look forward to welcoming you back soon!Regards,
