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Berjaya Penang Hotel

4.0 star property
4-star hotel near Gurney Plaza, connected to a shopping center

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Photo gallery for Berjaya Penang Hotel

Family Double or Twin Room | View from room
Exterior
Exterior
Outdoor pool, sun loungers
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Laundry

Explore the area

Map
1-Stop Midlands Park, Burmah Road, Georgetown, George Town, Penang, 10350
  • Gurney Plaza
    ‪7 min walk‬
  • Gurney Drive
    ‪11 min walk‬
  • KOMTAR
    ‪5 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪31 min drive‬

Room options

View all photos for Family Double or Twin Room

Family Double or Twin Room

Family Double or Twin Room

  • 41 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 41 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

George Town

City center retreat .Within a 15-minute walk of this Downtown George Town hotel, you'll find Gurney Plaza and Gurney Drive. One-stop Midlands Park Centre and Penang Adventist Hospital are also within half a mile (1 km).

What's nearby

  • Penang Adventist Hospital - 4 min walk - 0.4 km
  • Gurney Plaza - 7 min walk - 0.7 km
  • Gurney Drive - 11 min walk - 1.0 km
  • KOMTAR - 5 min drive - 4.7 km
  • Penang Hill - 9 min drive - 8.2 km

Getting around

  • Penang Sentral - 34 min drive
  • Penang Intl. Airport (PEN) - 31 min drive

Restaurants

  • ‪Berjaya Café - ‬1 min walk
  • ‪New Cathay Coffee Shop - ‬5 min walk
  • ‪Sin Nam Huat Roasted Chicken & Duck Rice - ‬4 min walk
  • ‪Restaurant Golden City - ‬1 min walk
  • ‪Waffle Cafe - ‬1 min walk

About this property

Berjaya Penang Hotel

4-star hotel near Gurney Plaza, connected to a shopping center
Berjaya Penang Hotel offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center, a meeting room, and limo/town car service. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Berjaya Penang Hotel. Limited free parking is available on a first-come, first-served basis.

This 4-star George Town hotel is smoke free.

  • 1 building
  • 316 guestrooms or units
  • 21 levels
  • Built in 1996
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Berjaya Penang Hotel offers 316 accommodations with minibars and laptop-compatible safes. 40-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, slippers, bidets, and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Indonesian, Malay

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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 20 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Berjaya Penang Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 70 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 50 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 20 for adults and MYR 20 for children
  • Rollaway bed fee: MYR 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

The credit card used for booking the reservation must be presented at check-in. If the cardholder cannot be present, guests must contact the property prior to arrival to make special arrangements.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Georgetown City
Berjaya Penang Hotel formerly known as Hotel
Hotel Georgetown City
Georgetown City Hotel Penang
Georgetown City Penang
Berjaya Hotel Georgetown
Georgetown City Hotel Penang/George Town

Berjaya Penang Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 49 out of 356 reviews
Rating 8 - Good. 132 out of 356 reviews
Rating 6 - Okay. 115 out of 356 reviews
Rating 4 - Poor. 43 out of 356 reviews
Rating 2 - Terrible. 17 out of 356 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Keith Bryan C

Stayed 2 nights in Dec 2024

10/10 Excellent

Cenni

Stayed 4 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service
Good city views, good buffet breakfast and great staff!
Stayed 3 nights in Aug 2024

6/10 Okay

Kooi Gan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Building looks old & rundown from the outside. But staff were friendly & helpful.
Stayed 6 nights in Dec 2023

10/10 Excellent

Hwai Mei

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Comfortable and convenient

The people there are helpful. Do note that the cafe is vegetarian. The hotel had its heyday and its infrastructure need some upgrading. Else, it is comfortable.
Stayed 4 nights in Nov 2023

10/10 Excellent

Hainny Haryaty

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, checking in is fast and reasonable price considering being in the island part of Penang. Lift is rather slow, crowded morning buffet breakfast and parking ticket not working even after validation, have to make way to the front desk again and again.
Stayed 5 nights in Oct 2023

4/10 Poor

WING KONG

Stayed 3 nights in Oct 2023

6/10 Okay

M V

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

THEERANON, Bangkorlam

Stayed 4 nights in Oct 2023

8/10 Good

NUR NADIA HUSNA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Aug 2023

8/10 Good

Gerald Cheng Hock

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and attentive.
Stayed 3 nights in Jun 2023

8/10 Good

ABDUL RASHID BIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious and comfortable.My complain is about TV is small, reception is poor and not bed facing.. View was scenic. The bell boys were approachable and helpful.
Stayed 2 nights in Jun 2023

8/10 Good

VEERAPPAN

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place
Stayed 1 night in Mar 2023

8/10 Good

Wai Yeng

Stayed 1 night in Mar 2023

8/10 Good

Shahmindren

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing is unique but overall good
Stayed 2 nights in Feb 2023

4/10 Poor

Jonah

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The hotel was clean and maintained relatively well. However, despite being non smoking out hotel room frequently smelled like cigarette smoke as it came through the ventilation. There was also no bottom sheet on the bed, and the top sheet applied as a bottom sheet would not stay on the bed. No hand towels were provided.

4/10 Poor

Ali

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They are too slow and the Safety box was not working I called them many times but the problem has not been solved until my check out . They have old safety boxes The sheets were not clean as their were bed bugs in my bed.
Stayed 2 nights in Sep 2022

10/10 Excellent

SUBASH, Kajang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Good location.
Stayed 1 night in Aug 2022

4/10 Poor

Lihcheran

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room cleaning service did not change my bedsheets and pillow cases for each of the 4 nights I stayed there. The cleaners came to clean in the unusual hours in noons while I was having my nap. The furnishings like wardrobe, cabinets and bathroom facilities are old and drab looking.
Stayed 4 nights in Jun 2022

4/10 Poor

Rajesh

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lousy property. They could not find my reservation when we checked in at 9pm exhausted from our journey. After 30 mins wait, they gave us room keys and later found that only one elevator works. It takes a minimum of another 30 mins to be able to board the elevator. Same with coming down. Rooms are in need of desperate renovation. Bathroom fittings Rusty and dirty. Never again to this Place !!!
Stayed 1 night in Jun 2022

8/10 Good

Sunthar

Stayed 1 night in May 2022

8/10 Good

Suzanah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Mohd

Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service
Check in took long - the process is slow since too many papers. Lift will cause bottleneck during peak hour. At the time of visit only 2/3 working.
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
A bit scary sound
Stayed 1 night in Oct 2020