Note fondée sur 329 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par Jean-Louis de France
hotel contradictoire: repos hopital + discotheque
Publié le 30 avr. 2014 sur Hotelshotel triste ,rien autour (boutiques abandonnées) plusieurs karaokés et surtout discothéque tres bruyante jusqu'à 5 h du matin:Avons changé de chambre mais rien n'y fait !!..problemes si vous avez I.Pad +ordi dans la chambre (il faut 2 passwords tous les 4 jours) .Si vous mettez les cartes d'acces pres de votre portable,vous ne pouvez plus rentrer dans votre chambre; Si on n'avez pas payé d'avance,nous aurions changé d'hotel.
par Julien de Paris
Publié le 29 sept. 2013 sur Hotels
Bon service global avec notamment un bon restaurant. La chambre est un peu ancienne mais est tout à fait correct pour le prix.
par un voyageur
Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Management, Gestion de l’hôtel
Dear Morzalee,We have taken note of your average rating. On the other hand, we are delighted to learn that your recent stay with us was generally to your satisfaction. We hope to be able to welcome you again soon.
par un voyageur
Publié le 29 août 2024 sur Expedia
Good city views, good buffet breakfast and great staff!
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Management, Gestion de l’hôtel
Dear Michael,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your stay with us. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
par un voyageur
Publié le 9 janv. 2024 sur Expedia
Building looks old & rundown from the outside.
But staff were friendly & helpful.
Commentaires de Gestion de l’hôtel
15 févr. 2024 par Management, Gestion de l’hôtel
Dear Kooi Gan,Thank you for taking the time to share your recent experience at our hotel. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.
par un voyageur
Comfortable and convenient
Publié le 7 nov. 2023 sur HotelsThe people there are helpful. Do note that the cafe is vegetarian. The hotel had its heyday and its infrastructure need some upgrading. Else, it is comfortable.
Commentaires de Gestion de l’hôtel
14 nov. 2023 par Management, Gestion de l’hôtel
Dear Hwai Mei,Thank you for your kind words about the helpful staff and the note about the cafe being vegetarian. We appreciate your feedback on the hotel's infrastructure, and we'll certainly consider upgrades to enhance our guests' comfort. We value your insights and hope to welcome you back for an even better experience in the future.
par un voyageur
Publié le 18 oct. 2023 sur Expedia
Convenient, checking in is fast and reasonable price considering being in the island part of Penang. Lift is rather slow, crowded morning buffet breakfast and parking ticket not working even after validation, have to make way to the front desk again and again.
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Management, Gestion de l’hôtel
Dear Hainny Haryaty,Thank you for your valuable feedback. We appreciate your compliments on our fast check-in process and reasonable pricing. We apologize for the inconvenience caused by the slow lift, crowded breakfast, and issues with the parking ticket. Your feedback will be used to make necessary improvements, and we hope to provide you with a better experience during your next visit.
par un voyageur
Publié le 16 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 oct. 2023 par Management, Gestion de l’hôtel
Dear Wing Kong,We have taken note of your low rating. Unfortunately, it seems that we did not meet all your expectations. We put customer experience and feedback as our priority, and your review ensures that we will continue to make further improvements. We look forward to seeing you again.
par un voyageur
Publié le 15 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 oct. 2023 par Management, Gestion de l’hôtel
Dear M V,We have taken note of your average rating. On the other hand, we are delighted to learn that your recent stay with us was generally to your satisfaction. We hope to be able to welcome you again soon.
par un voyageur de Bangkorlam
Publié le 8 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
1 nov. 2023 par Management, Gestion de l’hôtel
Dear Theeranon,Thank you for giving us a perfect rating. We’re sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay and we’re looking forward to having you again as a guest in our hotel.
