Note fondée sur 621 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Expedia
Management de cette hotel complètement incompétent
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Amir Hisham, General Manager, Gestion de l’hôtel
Dear Alain,First and foremost, we sincerely apologize for the less than satisfactory experience and we are sorry for the inconvenience you have experienced.We do take the feedback of our guests seriously and thank you for your input. Please know that I have shared your disappointment with my team towards guests' needs and not to have situations like these arise in the future.I do realize that this in no way makes up for the inconvenience you went through, but I do hope that you will not let this mar your impression of the hotel and would appreciate it if you would give us another opportunity to welcome you back so we may provide you with a refreshed experience which we pride ourselves in.Nevertheless, I hope that this had not detracted you from the overall enjoyment of your stay here and we sincerely look forward to the opportunity of welcoming you to Cititel Penang soon.Yours Sincerely,Amir HishamGeneral Manager
par un voyageur de Mtl qc
Publié le 2 janv. 2019 sur Expedia
La propreté les installations tels piscinevet aucun espace exterieur
Commentaires de Gestion de l’hôtel
11 janv. 2019 par Manager, Gestion de l’hôtel
Dear Valued Guest,
Merci d'avoir choisi de rester avec nous. Nous sommes heureux que vous ayez apprécié les installations de notre hôtel, en particulier notre piscine intérieure.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 sept. 2024 par Amir Hisham, General Manager, Gestion de l’hôtel
Dear Fregy,Selamat Sejahtera from Cititel PenangThank you for making Cititel Penang your preferred choice of accommodation whilst in Penang.I want you to know that we are truly glad to have you as our guest and that all of us at Cititel Penang sincerely look forward to the opportunity to be of service to you over and over again.Yours Sincerely,Amir HishamGeneral Manager
par un voyageur
Publié le 7 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Amir Hisham, General Manager, Gestion de l’hôtel
Dear Mari,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your accommodation choice whilst in Penang recently.Thank you again for staying with us, and we look forward to welcoming you back soon.Best Regards,Amir HishamGeneral Manager
par un voyageur
Publié le 2 sept. 2024 sur Expedia
nice hotel
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Amir Hisham, General Manager, Gestion de l’hôtel
Dear Yeo,We are so happy to have impressed you with our heartfelt hospitality.Your kind comments and recognition can definitely motivate us to continually deliver quality and thoughtful services to our esteemed guests such as yourself. I will indeed share your comments with my team.Thank you again for the nice review. It is with great honored that we were being chosen and we are very delighted to hear that you have had an overall enjoyable stay with us, we hope to be of your service again in the future.Best regards,Amir HishamGeneral Manager
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Amir Hisham, General Manager, Gestion de l’hôtel
Dear Sam,Selamat Sejahtera from Cititel PenangThank you for making Cititel Penang your preferred choice of accommodation whilst in Penang.I want you to know that we are truly glad to have you as our guest and that all of us at Cititel Penang sincerely look forward to the opportunity to be of service to you over and over again.Yours Sincerely,Amir HishamGeneral Manager
par un voyageur
Good location
Publié le 30 août 2024 sur HotelsGood hotel with its price range. Room has been updated. Location is good as walking distance to Campbell street in Penang
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Amir Hisham, General Manager, Gestion de l’hôtel
Dear Tan Lay,Selamat Sejahtera from Cititel PenangThank you for making Cititel Penang your preferred choice of accommodation whilst in Penang.I want you to know that we are truly glad to have you as our guest and that all of us at Cititel Penang sincerely look forward to the opportunity to be of service to you over and over again.Yours Sincerely,Amir HishamGeneral Manager
par un voyageur
Publié le 29 août 2024 sur Expedia
closeness to shopping and restaurants. swimming pool out of action while they painted and dropped paint into the pool.
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Amir Hisham, General Manager, Gestion de l’hôtel
Dear John,Selamat Sejahtera from Cititel PenangThank you for making Cititel Penang your preferred choice of accommodation whilst in Penang.I want you to know that we are truly glad to have you as our guest and that all of us at Cititel Penang sincerely look forward to the opportunity to be of service to you over and over again.Yours Sincerely,Amir HishamGeneral Manager
par un voyageur
Publié le 27 août 2024 sur Expedia
Great location & we had a great view from our room!
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Amir Hisham, General Manager, Gestion de l’hôtel
Dear Juliana Binte,Selamat Sejahtera from Cititel Penang.Thank you for making Cititel Penang your accommodation choice whilst in Penang recently.My team and I are delighted to read that you enjoyed your stay and that our hotel and strategic location met your expectations. We appreciate the time you took to share your feedback and we look forward to welcoming you back soon.Best Regards,Amir HishamGeneral Manager
par un voyageur
Publié le 19 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par Amir Hisham, General Manager, Gestion de l’hôtel
Dear Siew Wah,Selamat Sejahtera from Cititel PenangThank you for making Cititel Penang your preferred choice of accommodation whilst in Penang.I want you to know that we are truly glad to have you as our guest and that all of us at Cititel Penang sincerely look forward to the opportunity to be of service to you over and over again.Yours Sincerely,Amir HishamGeneral Manager
