Note fondée sur 118 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Suren, Gestion de l’hôtel
Dear Ann,Thank you for your 4 out of 5 rating! We're happy to hear you had a good stay with us. If there’s anything we can do to make your next visit even better, please don't hesitate to share your feedback. We look forward to welcoming you back soon!
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 oct. 2024 par Suren, Gestion de l’hôtel
Dear Guest,Thank you so much for your perfect 10 out of 10 rating! We're thrilled that you had an exceptional stay with us. Your kind words mean the world to our team, and we can't wait to welcome you back for another great experience.
par un voyageur
Publié le 24 sept. 2024 sur Expedia
The room is good. Although the sofa has some visible stains in it.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Suren, Gestion de l’hôtel
Dear Edrian, Thank you for your feedback on your recent stay with us. We’re glad you found the room to your satisfaction, though we apologize for the visible stains on the sofa. This certainly falls short of our cleanliness standards, and we’ll ensure that the issue is addressed immediately.We value your comfort and appreciate your understanding. We hope to welcome you back for an even better stay in the future.Warm regards,Courtyard by Marriott Penang Team
par un voyageur
Publié le 17 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Suren, Gestion de l’hôtel
Dear Sunil,Thank you for your wonderful 5 out of 5 rating! We're delighted that you had an enjoyable stay with us. We truly appreciate your support and look forward to welcoming you back soon.Warm regards,Courtyard by Marriott Penang team
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Suren, Gestion de l’hôtel
Dear Sukhdev Singh,Thank you for your fantastic rating! We're thrilled to hear that you had such a positive experience and rated us 10 out of 10. Your satisfaction means the world to us, and we can't wait to welcome you back for another excellent stay.Warm regards,Courtyard by Marriott Penang team
par un voyageur
Publié le 13 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2024 par Suren, Gestion de l’hôtel
Dear Ki Ming,Thank you for sharing your feedback. We're sorry to hear that your recent stay did not meet your expectations. We take your concerns seriously and would appreciate the opportunity to learn more about your experience so we can address the issues and improve. Please feel free to reach out to us directly.Warm regards,Courtyard by Marriott Penang team
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Excellent hotel
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Suren, Gestion de l’hôtel
Dear Su-ping,Thank you so much for your fantastic review and perfect rating! We’re thrilled to hear that you had an excellent stay with us. Your kind words and feedback are truly appreciated.We look forward to welcoming you back soon for another outstanding experience.Warm regards,Courtyard by Marriott Penang Team
par un voyageur
Publié le 20 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Suren, Gestion de l’hôtel
Dear Phan,Thank you so much for your fantastic review! We're thrilled to hear that you had a perfect stay with us. Your positive feedback is greatly appreciated and will be shared with our team.We look forward to welcoming you back and providing another excellent experience.Warm regards,Courtyard by Marriott Penang Team
par un voyageur de San Gabriel
Publié le 19 août 2024 sur Expedia
Great hotel for family stay, and amazing breakfast buffet daily! Room was clean and nicely appointed. Great location for walking around. The only thing we didn't like as much were the very firm beds. We slept OK, but in an American chain hotel when I booked it I'd expected softer US standard beds not asia standard "hard" beds. Still a very nice hotel all around, highly recommended.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Suren, Gestion de l’hôtel
Dear Jeffrey, Thank you for your kind words and for highlighting the great aspects of your stay, including the clean rooms, amazing breakfast buffet, and convenient location.We appreciate your feedback regarding the firmness of the beds. We understand that comfort preferences can vary, and we are sorry to hear that the beds did not meet your expectations. Your comments will be shared with our team as we continually work to improve our guest experience.We’re delighted that you still enjoyed your stay and we look forward to welcoming you back.Warm regards,Courtyard by Marriott Penang Team
par un voyageur
Publié le 18 août 2024 sur Hotels
The hotel is new and locations are good
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Suren, Gestion de l’hôtel
Dear Goh,Thank you for your feedback and rating. We're glad to hear that you had a positive experience with us overall. Your insights are valuable, and we will use them to continue improving our services.We hope to have the opportunity to provide you with an even better experience on your next visit.Warm regards,Courtyard by Marriott Penang Team
