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Eastin Hotel Penang

4.0 star property
4-star spa hotel near Queensbay Mall

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Photo gallery for Eastin Hotel Penang

Outdoor pool
Lobby lounge
Exterior
Reception
Minibar, in-room safe, individually furnished, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Bar
  • Parking available

Explore the area

Map
1 Solok Bayan Indah, Queensbay, Bayan Lepas, George Town, Penang, 11900
  • Queensbay Mall
    ‪1 min walk‬
  • RECSAM and Institute Pendidikan Guru
    ‪2 min drive‬
  • University of Science-Malaysia
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Suite, 1 King Bed (Eastin)

Deluxe Suite, 1 King Bed (Eastin)

Deluxe Suite, 1 King Bed (Eastin)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe

Minibar, in-room safe, individually furnished, desk

Club Deluxe

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Soho Suite

Soho Suite

Soho Suite

  • 38 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Minibar, in-room safe, individually furnished, desk

Deluxe Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Soho Duplex (Family Room)

Soho Duplex (Family Room)

Soho Duplex (Family Room)

  • 38 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Room, Sea View

Minibar, in-room safe, individually furnished, desk

Deluxe Room, Sea View

  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

About the area

George Town

Bayan Lepas stay.With a stay at this Bayan Lepas hotel, you'll be within half a mile (1 km) of Queensbay Mall and 2 miles (3 km) of RECSAM and Institute Pendidikan Guru. University of Science-Malaysia and Penang International Sports Arena are also within 3 miles (5 km).

What's nearby

  • Queensbay Mall - 1 min walk - 0.1 km
  • RECSAM and Institute Pendidikan Guru - 2 min drive - 2.3 km
  • University of Science-Malaysia - 3 min drive - 3.0 km
  • Penang International Sports Arena - 4 min drive - 4.2 km
  • TESCO - 5 min drive - 5.6 km

Getting around

  • Penang Sentral - 24 min drive
  • Penang Intl. Airport (PEN) - 14 min drive

Restaurants

  • ‪Azuma Japanese Restaurant - ‬2 min walk
  • ‪Go Noodle House 有间面馆@Queensbay Mall - ‬2 min walk
  • ‪Sushi Tei - ‬2 min walk
  • ‪Hoshino Coffee - ‬2 min walk
  • ‪Wei Yi Unique Cafe - ‬1 min walk

About this property

Eastin Hotel Penang

4-star spa hotel near Queensbay Mall
Eastin Hotel Penang offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center, meeting rooms, and limo/town car service are available. A children's pool, spa services, and tour/ticket assistance are also featured at the business-friendly Eastin Hotel Penang. Self parking is free.

Smoking is allowed in designated areas at this 4-star George Town hotel.

  • 1 building
  • 328 guestrooms or units
  • 14 levels
  • Meeting rooms
  • Built in 2009
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Eastin Hotel Penang offers 328 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 40-inch LCD televisions come with cable channels. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Danai Spa. Services include facials, body scrubs, and body treatments. The spa is open daily.

Languages

Chinese (Mandarin), English, Malay

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Free self parking on site
  • Uncovered valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; MYR 65 for adults and MYR 32.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchairs on site

Room amenities

Entertainment

  • 40-inch LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled water outage will take place April 25-28, 2025.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Eastin Hotel Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 178.20 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100.00 per accommodation, per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 65 for adults and MYR 32.50 for children
  • Uncovered valet parking fee: MYR 30 per day
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 178.20 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eastin
Eastin Hotel
Eastin Hotel Penang
Eastin Penang
Eastin Penang Hotel
Hotel Eastin
Hotel Eastin Penang
Penang Eastin
Penang Eastin Hotel
Penang Hotel Eastin
Eastin Hotel Penang Bayan Lepas
Eastin Hotel Penang George Town
Eastin Penang George Town
Eastin Hotel Penang Hotel
Eastin Hotel Penang George Town
Eastin Hotel Penang Hotel George Town

Eastin Hotel Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 237 out of 673 reviews
Rating 8 - Good. 282 out of 673 reviews
Rating 6 - Okay. 106 out of 673 reviews
Rating 4 - Poor. 36 out of 673 reviews
Rating 2 - Terrible. 12 out of 673 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Ming Thomas

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

jessie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Chong

Business traveller
Stayed 2 nights in Nov 2024

6/10 Okay

Sharilynn

Liked: Cleanliness
Stayed 4 nights in Dec 2024

8/10 Good

jessie

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Seok Bee

Stayed 2 nights in Dec 2024

10/10 Excellent

Ching Seng

Stayed 2 nights in Nov 2024

6/10 Okay

Midori

Disliked: Cleanliness, amenities
close to queensbay mall. able to enjoy sea view from window especially sunrise.
Stayed 1 night in Nov 2024

10/10 Excellent

ainnurnizam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great stay
thank you so much
Stayed 1 night in Nov 2024

8/10 Good

Swee Beng Jeridius

Travelled with family
Liked: Staff & service, property conditions & facilities
Next to Queensbay Mall which makes shopping and dining very convenient. Location is the best for those who need not venture into Georgetown area I.e. for those who have seen and done that at Georgetown attractions and eateries.
Stayed 2 nights in Nov 2024

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
A lot of walkable restaurants. Close to shopping and night market.
Stayed 2 nights in Oct 2024

8/10 Good

Yuli

Travelled with family
Liked: Cleanliness, amenities
The hotel is conveniently located quite close to the airport so we elected to stay and look around Queensbay Mall for a day. There were plenty of places to eat right near the hotel and the shopping was great. The check in was very slow as they had allocated us a lower level of room than what we paid for and needed the manager to reassign the room. Breakfast was quite good but we would have loved to see some specific gluten free options. The rooms were ok. A bit dated but comfortable enough. I may choose to stay again if arriving in Penang late at night or during peak hour traffic.
Stayed 2 nights in Oct 2024

6/10 Okay

Jennifer Fang Ni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no double glazed windows to dampen the plane noise. Can hear neighbouring guests going in and out their rooms and can hear the water running in the rooms nearby. Not value for money.
Stayed 1 night in Oct 2024

6/10 Okay

wee yin

Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located close to the airport. Taxi to airport was 30 ringitts . Breakfast at the hotel I consider to be outstanding. Close to Queensbay Mail which is handy. Lovely swimming pool which catches the sun.
Stayed 2 nights in Sep 2024

10/10 Excellent

kee meng

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mohanraj

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free mini bar was a plus.
Stayed 1 night in Aug 2024

4/10 Poor

JIEBO

Business traveller
Liked: Staff & service
Disliked: Cleanliness, room comfort
noisy and old hotel
Very noisy from street noise. Sound proof very poor. Can't sleep due to the noise. Bathroom water can't away. Breakfast is poor and crowded. Near airport and free minibar are great though.
Stayed 1 night in Aug 2024

6/10 Okay

David, DeLand

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We’ve stayed here a number of times. This is the first time we’ve had a couple of substantial disappointments. Check-in was time consuming & messy—not because of ghe nice lady who eventually checked us in, but because the other staffers allowed two parties who showed up after us to cut in line & get fully taken care of ahead of us. It was a clear case of improperly trained staff who—due to lack of attention—reward rude, pushy customers and penalize more polite customers. The managers could see this if review the CCTV. Thankfully, once the energetic lady receptionist got her line clear she checked us in smoothly. Then, my wife was rather forcefully told to leave the breakfast area because the restaurant crew wanted to clean up early. It’s one thing to politely inform guests that food service is about to end (that’s fine & helpful), but to kick guests out who are merely sitting & conversing at a table—who does that? Apparently Easton now does. Service here has really gone down.
Stayed 1 night in Jul 2024

10/10 Excellent

KOK WENG

Stayed 6 nights in Jul 2024

10/10 Excellent

Kay Wee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Room is clean and quiet, with sea facing. Everything is functional, hot water bath was great. Service from the hotel staffs were excellent. Many eateries nearby with Queensbay Mall around the corner. Will stay again.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Staff can be
When I checked in, two ladies to front desk were busy on helping other guests to check in. There was another gentleman standing at the front desk next to those two ladies, he didn’t proactively help me check in, until one of the ladies asked me to go to that gentleman counter.
Stayed 3 nights in Jul 2024

8/10 Good

Mohd Navawee Husiany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Request in app King size but received 2 singles
Stayed 1 night in Jul 2024

8/10 Good

Kian Leong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024