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Garden Inn

3.0 star property
3-star spa hotel near Leong San Tong Khoo Kongsi

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Photo gallery for Garden Inn

Miscellaneous
Front of property - evening/night
Reception
Hallway
Property entrance

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
41, Anson Road, Georgetown, George Town, Penang, 10400
  • KOMTAR
    ‪13 min walk‬
  • Pinang Peranakan Mansion
    ‪3 min drive‬
  • Penang Hill
    ‪7 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪28 min drive‬

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 19 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room

Deluxe Queen Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

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About the area

George Town

Downtown George Town stay.Your stay at this Downtown George Town hotel places you within 2 miles (3 km) of Leong San Tong Khoo Kongsi and Wat Chaiya Mangkalaram. Pinang Peranakan Mansion and Fort Cornwallis are also within 3 miles (5 km).

What's nearby

  • KOMTAR - 13 min walk - 1.1 km
  • Gurney Drive - 19 min walk - 1.6 km
  • Pinang Peranakan Mansion - 3 min drive - 3.3 km
  • Gurney Plaza - 4 min drive - 3.5 km
  • Penang Hill - 7 min drive - 6.5 km

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Penang Kitchen, Courtyard by Marriot - ‬2 min walk
  • ‪Ghee Hiang - ‬3 min walk
  • ‪Hot Bowl White Curry Mee - ‬7 min walk
  • ‪Old Winston Coffee Garden - ‬1 min walk
  • ‪Star Dimsum Restaurant - ‬5 min walk

About this property

Garden Inn

3-star spa hotel near Leong San Tong Khoo Kongsi
Garden Inn offers its guests a full-service spa. A computer station is on site and WiFi is free in public spaces. Spa services, a vending machine, and tour/ticket assistance are also featured at the business-friendly Garden Inn. Free self parking is available.

This 3-star George Town hotel is smoke free.

  • 53 guestrooms or units
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Computer for guest use
  • Elevator
  • No smoking on site
  • Refrigerator in a common area
Garden Inn offers 53 air-conditioned accommodations with coffee/tea makers. This George Town hotel provides complimentary wireless Internet access. Bathrooms include showers and bidets. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
Kaki Kaki Spa has couples treatment room(s). Services include massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Malay

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includes taxes & fees
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Property amenities

Family friendly

  • Laundry facilities
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Things to do

  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch TV with cable/satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garden Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 35 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Garden Inn Penang
Garden Penang
Garden Inn George Town
Garden Inn Hotel
Garden Inn George Town
Garden Inn Hotel George Town

Garden Inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 207 reviews
Rating 8 - Good. 78 out of 207 reviews
Rating 6 - Okay. 67 out of 207 reviews
Rating 4 - Poor. 24 out of 207 reviews
Rating 2 - Terrible. 11 out of 207 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tony j

Stayed 1 night in Nov 2024

8/10 Good

christina

Travelled with group
Liked: Cleanliness, staff & service
Clean. No problem.
Stayed 1 night in Jun 2024

6/10 Okay

Yit Chian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk lady in the morning shift is friendly and helpful Room cleanliness needs to improve Toilet and floor cleanliness needz to improve as well Surroundings is great for tourist, many attractions
Stayed 2 nights in Jun 2022

10/10 Excellent

Isabelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cheap and convenient area
Stayed 1 night in Nov 2021

8/10 Good

yen Shin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2020

8/10 Good

Azreen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

6/10 Okay

Fran

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location of the property is good. Proximity to lots of eateries and a good street. Free parking is also a plus.While we observed the staff are trying hard to maintain the place, some of the infrastructure are really old. The toilet and shower desperately needs updating. Drinking water is only supplied by a dispenser located in the common corridor.
Stayed 4 nights in Dec 2019

10/10 Excellent

C Y

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very poiot internet service
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Stayed 5 nights in Dec 2019

8/10 Good

masitah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will come back again
the room is ecxellent. same as in picture. big room. have flusk for hot water. they provide coway water dispenser at the hallway. easy for customer. my room a little bit near road so can hear noise from the road until late night. but the most i dont like about my stay is around 12.30am some chinese teenager was going back to their room and the talk and laugh loud, can hear their footstep, open and close door so hard. i cant sleep until 2.30 in the morning. and around 8am people already start coming out from room. chatting along the hallway. disturbing my sleep. can hear the housekeeping push the bin. i have to wake up early because of that. not a pleasent stay for me because of that but overall, its value for money. maybe next time i go the nobody will disturb my holiday 😆
deluxe queen bed. big room same as picture
lobby is great view love it have vendor machine selling food and drink
dont have closet but have place to hang towel or ur shirt
Stayed 1 night in Nov 2019

6/10 Okay

KOK WAI

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

6/10 Okay

David

Liked: Staff & service
Stayed 3 nights in May 2019

8/10 Good

Law

Liked: Cleanliness
Stayed 1 night in Apr 2019

8/10 Good

Wills

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
Didnt like about the bed. Have noise when we turn around. The sound insulation is not very good. Can hear noise when others guest is talking outside. Staff are friendly.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service ＆ arrangement from the manager although there is some inconvenient encounter during the check in. Thank you Mr.Kenny. This hotel definetely a budget hotel and strategic place in Georgetown for stay.
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Feb 2019

6/10 Okay

Adrian

Liked: Cleanliness, room comfort
Bad staff & poor WiFi ruined it all!
I would have given this hotel a better review if not for the sulky Chinese lady at the reception. She could see that I already had my hands full with my luggage when I requested for an electric kettle and a hairdryer and yet insisted that I make a second trip to the reception to claim them instead of asking one of the hotel’s staff to help bring it up to my room. Really poor attitude! The other staff were quite friendly though. However, the WiFi connection was pretty bad and really needs to be improved.
Stayed 4 nights in Feb 2019

6/10 Okay

Foong Wai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi Unstable, Everything else was Comfortable
I'm not a picky guest. However, the stability of the wifi is really bad. It kept going off on its own every few minutes. Even after telling the staff, its still the same until 12 midnight.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness
Family holidays
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant with good receiption
Stayed 1 night in Dec 2018