Note fondée sur 243 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,3 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 juill. 2023 sur Expedia
A eviter...
Commentaires de Gestion de l’hôtel
28 juill. 2023 par Hompton Management Team, Gestion de l’hôtel
Dear Amel,Thank you for taking the time to share your feedback about your recent experience at our hotel. We genuinely appreciate all comments from our guests, as they help us understand areas where we can improve and enhance our services.We are truly sorry to hear that your stay with us did not meet your expectations. It is disheartening to learn that we fell short of providing you with the exceptional experience we strive to offer to each of our guests.We encourage you to reach out to our guest relations team directly, as we would like to learn more about your specific experience and work towards making amends. We value your feedback and believe it will help us identify areas that need improvement, allowing us to deliver a better experience for future guests.Once again, we appreciate your candid feedback and hope to have the chance to restore your faith in our hotel. If you have any further concerns or questions, please do not hesitate to contact us directly.
par un voyageur
Vue sur la mer d'Andaman et les côtes Malaisiennes
Publié le 22 oct. 2022 sur HotelsTrès bel hôtel situé à 15/20 minutes de Georgetown
L'hôtel est moderne, les chambres sont spacieuses, très belle salle de bain, bon petit déjeuner pour 25 MYR (5 €) varié, personnel à l'écoute
Seul bémol, un peu excentré pas assez de taxi ou de Grab à proximité
Commentaires de Gestion de l’hôtel
31 oct. 2022 par The Management, Gestion de l’hôtel
Dear Mr Patrice,Greetings from Hompton By The Beach Penang!Thank you so much for your rating and feedback. We are glad that you enjoyed the hotel stay and the breakfast at Hompton. We certainly look forward to your next stay with us in the future!Stay safe and take care.Warmest regards,The Management
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 août 2024 par Hompton Management Team, Gestion de l’hôtel
Dear Zainaba,Thank you for your feedback and for giving us a 4 out of 5 rating. We are glad you had a good experience at Hompton! We hope to have the opportunity to welcome you back.Best regards, The Hompton Management Team
par un voyageur
Publié le 26 juill. 2024 sur Expedia
Dad an excellenr stay nice safe location excellent view easy access to beach. Minor problem some evidence of mould areas in shower
Commentaires de Gestion de l’hôtel
29 juill. 2024 par Hompton Management Team, Gestion de l’hôtel
Dear Bill,Thank you for your feedback! We’re delighted to hear you had an excellent stay with great views and easy beach access. We apologize for the issue with mould in the shower and will address it promptly. We look forward to welcoming you back.Best regards, Hompton Management Team
par un voyageur
Publié le 19 juill. 2024 sur Expedia
Good view and food options around the area.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Hompton Management Team, Gestion de l’hôtel
Dear brendan,Thank you for your feedback! We’re glad you enjoyed the view and the variety of food options around our hotel. We hope to welcome you back soon!Best regards, Hompton Management Team
par un voyageur
Great stay
Publié le 11 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
16 juill. 2024 par Hompton Management Team, Gestion de l’hôtel
Dear Guest,Thank you for your feedback! We're pleased to hear that you had a great stay. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Best regards,Hompton Management Team
par un voyageur
Publié le 30 juin 2024 sur Expedia
Gute Unterkunft, leider etwas abseits von der Altstadt. In der direkten Nähe ist nicht viel außer ein guter Foodcourt.
Der Pool ist sehr klein für die Menge an Zimmern. Ich habe dennoch Nachmittags eine Liege für mich bekommen.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Hompton Management Team, Gestion de l’hôtel
Dear Jan,Thank you for your feedback. We're glad you found the accommodation good and appreciated the nearby food court. We apologize for the distance from the town and the small pool size. Your comments are valuable, we appreciate your kind understanding. We hope to welcome you back for another enjoyable stay.Best regards,Hompton Management Team
par un voyageur
Publié le 25 juin 2024 sur Hotels
Lovely beach side hotel and good food options.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Hompton Management Team, Gestion de l’hôtel
Dear Kapil,Thank you for your positive feedback! We're delighted to hear you enjoyed our beachside location and the good food options. We look forward to welcoming you back for another pleasant stay.Best regards,Hompton Management Team
par un voyageur
Picturesque View
Publié le 21 juin 2024 sur HotelsThe view was amazing. The staff were very helpful and friendly. The food market across the road was fantastic with authentic street food.
It was only a 5 minute walk to the supermarket. The parking was very good and the location was great for accessing the National Park.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hompton Management Team, Gestion de l’hôtel
Dear Marc,Thank you for your wonderful review! We're thrilled to hear you enjoyed the amazing view, our friendly and helpful staff, and the fantastic food market across the road. It’s great to know that the proximity to the supermarket and National Park added to your experience. We look forward to welcoming you back for another enjoyable stay!Warm regards,Hompton Management Team
par un voyageur
Publié le 6 juin 2024 sur Expedia
Rooms were outdated with leaks. Only 3 lifts serving 32 storeys, with 1 broken down. Had to wait over 20 minutes for lifts, if I wasnt heabily pregnant I would have just walked down the 15 flights. Everything was slow, though staff were very friendly the service was incredibly slow. The lobby is terribly small and it cannot cooe during the local holidays. Again, nothing against thr staff who were very kind and pleasant. The hotel just isn't it!
Commentaires de Gestion de l’hôtel
10 juin 2024 par Hompton Management Team, Gestion de l’hôtel
Dear Priya,We apologize for the inconvenience and disappointment you experienced during your stay. It's disheartening to hear about the issues with room maintenance, elevator service, and overall slow service. Your feedback is invaluable, and we will address these concerns promptly to ensure a better experience for our guests in the future.We appreciate your kind words about our staff and their friendliness, and we will continue to strive to provide excellent service despite any challenges we may face. Thank you for bringing these issues to our attention, and we hope to have the opportunity to welcome you back for a more pleasant experience.Best regards,Hompton Management Team
