Note fondée sur 73 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,3 sur 5
71 % des clients le recommandent
3,4 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Très bien

Publié le 15 sept. 2018 sur Hotels
Très bon emplacement. Literie confortable et salle de bain et sanitaires propres. Petit déjeuner basique.
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 22 juin 2014 sur Hotels
5 sur 5
par un voyageur

Publié le 29 janv. 2024 sur Expedia
Had own air conditioned room with bathroom. Great location
3 sur 5
par un voyageur

Publié le 31 août 2023 sur Expedia
I got the female dorm next to the main staircase on level 2. Every night from 9pm onwards till midnight, the cigarette smoke from downstairs will come into the room as the windows have gaps. That was the only thing that ticked me off. Overall, i had a good stay. Staff were helpful. Breakfast was sufficient. Location was a plus. Convenient to get from one point to another.
Commentaires de Gestion de l’hôtel
4 oct. 2023 par Ching, Gestion de l’hôtel
Hi Shalizawati, Thanks for your review. We will take note about this matter and take actions about this. Again, thank you and have a nice day ahead of you! :)
3 sur 5
par un voyageur de Ulu Tiram

Publié le 17 août 2023 sur Expedia
Cluttered with lots of old matterest near stairs, clutters at reception area, chip off cups at water cooler, aircond not working well, mushy stuffy room smell, very steep about 60 degree slope scary to climb with luggages. Strictly no check in before 2pm regardless we arrived at 11am. 8.30 onwards Free breakfast of Coffee,white bread with butter & jam. Severely shortage of carparks, even the illegally parked cars on left and right side are full! Frequent police siren to drive away illegally parked cars or summon!!!
Commentaires de Gestion de l’hôtel
4 oct. 2023 par Ching, Gestion de l’hôtel
Hi Albert, Thanks for your review. Sorry, but the mattress at the stairs are all clean and for guests who requested extra beds. Also we always clean the reception area everyday and there's no such thing that's been cluttered. All the cups for the water are clean and all the aircons inside the rooms are all working well, you just need the remote to adjust the temperature. Our house keeping is keeping the rooms clean and tidy as possible everyday, if there's foul smells we can't do anything about it since different people are coming inside the dormitories everyday. For the check in time, if the rooms are available at the time you arrived at the hostel you can check in already, but since we're always full, you need to follow the check in time at 2pm since the house keeping is cleaning the rooms from 12pm-2pm. We don't have car parks but you can park at the opposite side of the hostel but it's a paid car park. Again, thank you and have a nice day ahead of you! :)
2 sur 5
par un voyageur

Publié le 16 août 2023 sur Expedia
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Ching, Gestion de l’hôtel
Hi Naoya, Thanks for your review and we appreciate it, we hope to see you again soon. Have a nice day ahead of you! :)
4 sur 5
par un voyageur

Publié le 19 juill. 2023 sur Expedia
shower head not fixed properly, no hook mounted on the wall.
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Ching, Gestion de l’hôtel
Hi Mohd Ismi, Thanks for your review. Sorry, but all shower heads inside the shower rooms are fixed properly and all shower rooms has it's own hook mounted beside the walls for the clothes. Again, thank you and have a nice day ahead of you! :)
3 sur 5
par un voyageur

Publié le 7 juin 2023 sur Expedia
Sadly we tried to cancel and book somewhere else. But we couldn’t because the place was non-refundable. The wifi did NOT work the whole 6 nights we were there. It was so rough to not work, we had to go to coffee shops everyday to work. Breakfast was white bread and slices of watermelon. No toilet paper for 2 days, windows do not close all the way so mosquitoes will fly in. Sometimes you can smell the cigs smoke from the first floor. You can’t wear shoes upstairs. No fitted bedsheet, just a flat sheet, when you move at night, the sheet moves. Lots of ants in the room. The manager said he fixed the wifi, but it still didn’t work. If you plan to use wifi to scroll or work, do not recommend this place. What we do like is how close it is to everything. We were able to walk everywhere.
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Ching, Gestion de l’hôtel
Hi Southida, Thanks for your review. Sorry about what happened, Cancelling your booking as the same as you check in is non-refundable if it's paid already. About toilet papers, you can always ask the staffs if the toilet papers are already finish. All the beds are fixed properly and our house keeping is always cleaning the rooms to avoid ants and mosquitoes. Shoes are prohibited to avoid dust and mud all over the floors upstairs and inside the rooms. Sorry about the Wi-fi, but the issue about the Wi-fi is already fixed, and is very stable. Again, thank you and have a nice day ahead of you! :)
4 sur 5
par un voyageur

Publié le 15 août 2022 sur Expedia
Kleines, in die Jahre gekommenen Zimmer mit einem Minibad. Man spürt das Flair des letzten Jahrhunderts. Tolle Lage in Chinatown. Zum Frühstück gibt es Kaffee und schwarzen Tee, Toastbrot und Orangenmarmelade, Wassermelone. Für den Preis absolut ok!
4 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 18 déc. 2019 sur Hotels