Note fondée sur 158 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,0 Service et personnel
4,2 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 22 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 sept. 2024 par Jordan, GM , Gestion de l’hôtel
Dear Jose Abel,Thank you so much for your kind words and perfect score! We truly appreciate your feedback and are thrilled to hear you had a great experience. We look forward to welcoming you back soon!Best regards,Jordan, General Manager.
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Not great. Staff was kinda helpful. Room next to us was incredibly loud. I complained after 10pm. They didn’t really care.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Jordan, GM , Gestion de l’hôtel
Dear Mason,I apologize for the noise inconvenience you experienced during your stay. I will discuss this with my staff to ensure they handle such situations more effectively in the future.Thank you for bringing this to my attention.Best regards,Jordan, General Manager.
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Jordan, GM, Gestion de l’hôtel
Dear Smiley,Thank you for leaving a positive score! We hope to see you back soon.Best regards,Jordan, General Manager.
par un voyageur
Publié le 24 août 2024 sur Expedia
Staffing struggled. One amazing woman, Mariah was all by herself that morning getting breakfast served and running the desk. She was friendly, kind and helpful. The water dispenser was broken but she found bottled water for our breakfast. She is the reason for my good rating.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Jordan, GM. , Gestion de l’hôtel
Dear Hannah,Thank you for your feedback. We are pleased to inform you that Mariah has been acknowledged and praised for her exceptional service. We appreciate your patience and understanding, and we look forward to welcoming you back.Best regards,Jordan, General Manager.
par un voyageur
Publié le 10 août 2024 sur Expedia
Checkin process was super easy and the staff was friendly and accommodating. It was a clean room, needs some touchups but good. Breakfast is good and convent.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Jordan, GM , Gestion de l’hôtel
Dear Darrell,Thank you for your feedback. We are currently working on making improvements to ensure that your future stays are perfect. We appreciate your input and look forward to welcoming you back soon.Best regards,Jordan, General Manager.
par un voyageur
Publié le 29 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Jordan, GM, Gestion de l’hôtel
Dear Robin,Thank you for the perfect score! We’re thrilled to hear that you enjoyed your stay with us.We look forward to welcoming you back in the future.Best regards,Jordan, General Manager.
par un voyageur
Publié le 28 juill. 2024 sur Expedia
It's a quiet area, very clean. I will highly recommend this hotel and will stay again.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Jordan, GM , Gestion de l’hôtel
Dear Martha,Thank you for your feedback. We appreciate your kind words and are delighted to hear that you enjoyed your stay with us.If you have any additional comments or suggestions, please don’t hesitate to share them. We look forward to welcoming you back in the future!Best regards,Jordan, General Manager.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Jordan, GM, Gestion de l’hôtel
Dear Jerry,Thank you for your feedback and for taking the time to rate us. We hope to have the pleasure of welcoming you back soon!Best regards,Jordan, General Manager.
par un voyageur
Publié le 10 juill. 2024 sur Hotels
par un voyageur
Publié le 30 juin 2024 sur Expedia
Checked in and room we reserved was not available and was upgraded to suite. But then got in suite and bathroom was not clean as floor was very dirty and sticky, counter was dirty and toilet seat was not stable . Moved and looked to be missing a screw to hold in place. Then in refrigerator was not cleaned and had a very bad smell coming from . Opened a realized something has spilled and had not been cleaned. Staff was nice and helpful but needs a little help with other conditions . Has pool but when we checked out could not see through water so cloudy . Was a definite no go for us.
Commentaires de Gestion de l’hôtel
30 juin 2024 par ed, Gestion de l’hôtel
I am so sorry we did not live up to your ours and your standards. I will get with the staff and see all your concerns are addressed
