Note fondée sur 45 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,4 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 19 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 mars 2024 par Kanuku Suites Management, Gestion de l’hôtel
Thanks so much for your most valued review, Bernard! It was a pleasure having you with us! We hope to have the chance to serve you again soon!
par un voyageur
Publié le 26 sept. 2023 sur Expedia
Issue with checking in and did not receive a late check out.
Commentaires de Gestion de l’hôtel
29 déc. 2023 par Kanuku Suites Management, Gestion de l’hôtel
Dear Debra,Thank you for taking the time to post a review about our hotel. We apologize for the inconvenience you experienced during your stay. This is not at all how we would like to present our establishment. We consider your review very important and are taking the opportunity to learn from it as well as conduct a performance review of our staff. We are also re-training employees on procedures and protocols, as well as etiquette. We want to do all that is possible for our customers to have a wonderful experience with us. We're constantly striving for a higher standard and we hope you can give us another chance during your next trip.
par un voyageur
Publié le 4 août 2023 sur Expedia
par un voyageur
Publié le 17 juill. 2023 sur Hotels
a fine hotel in a quiet neighborhood, slightly worn rooms but clean and tidy. The beds are a bit hard.
very nice and helpful staff.
Commentaires de Gestion de l’hôtel
20 août 2023 par Kanuku Suites Management, Gestion de l’hôtel
Dear Jesper,Thank you for your kind review of our hotel and your experience here based on your recent stay with us! We’re happy to learn of both aspects you found enjoyable, as well as aspects that we may need to look into and improve upon. This is most beneficial and we’re happy your time with us was overall a positive one and that you were comfortable while here! We hope to have the opportunity to serve you again, during your next visit to Georgetown!
par un voyageur
Publié le 15 juill. 2023 sur Expedia
Nice space at the top floors a bit basic and strange layout is strange however one good staff member can eclipse ps it was the team member who checked me in five star review excellent service. The other team member after that will ensure failure. Anyway I wil stay again.
Commentaires de Gestion de l’hôtel
20 août 2023 par Kanuku Suites Management, Gestion de l’hôtel
Dear Nigel,Thank you for your honest review! We’re grateful that you found our hotel space to be nice and that you received excellent service from one of our staff members. We sincerely apologize for the lackluster experience from another member though. We will surely look into this and enhance our staff training, as we truly do strive to offer a great standard of service to everyone visiting. Overall, we’re happy to hear that you would stay again, and do look forward to the opportunity to serve you again during your next visit to Georgetown!
par un voyageur
Publié le 6 avr. 2023 sur Expedia
par un voyageur
Publié le 30 mars 2023 sur Expedia
Room was dated
par un voyageur
Publié le 26 mars 2023 sur Expedia
par un voyageur
Publié le 25 mars 2023 sur Expedia
Nice and quiet
par un voyageur de San Fernando
Publié le 16 mars 2023 sur Expedia
The room is ok but they don't offer the food variety on the menu. The room is clean and the staff is very kind!.
