Note fondée sur 600 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 10 août 2022 sur Expedia
Nice hotel just it was some kids who run and make noise during the night and no one can’t stop theme
Commentaires de Gestion de l’hôtel
11 août 2022 par Guest Relation Management, Gestion de l’hôtel
Hi Mohand,
Thank you for your review and we would like to apologize for the noise issues you experienced. Our guest satisfaction is important to us, and we will be using this feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. It is our hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 15 sept. 2024 sur Hotels
Groups of people smoking the hotel stinks and dirty
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Theresa,Thank you for taking the time to share your experience. We are committed to providing a clean and comfortable environment for all our guests. Your feedback regarding the smoke and cleanliness issues is concerning, and we will be addressing these matters with our team to ensure they are resolved promptly. We value your feedback and hope to have the opportunity to improve your experience should you decide to stay with us again.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Rooms smells, hallway smell like trash,bathroom wall has mold!
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Rocky,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 15 sept. 2024 sur Expedia
Las habitaciones con sábana muy sucias
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Patricia,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Joe,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 7 sept. 2024 sur Expedia
But we. Felt unsafe for the 3nights we were there. People rented a conference/ballroom on the same floor where people stay/sleep. On our 2nd night there was a party with random people roaming the halls and in front of the hotel entrance. We stepped out to grab food at night and couldn’t return to the parking lot because ppl blocked the entry. Though we asked for our room to be cleaned it wasn't and carpet was disgusting, brakfast was ehhhh overall 4 out of 10.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Karina,Thank you for your feedback regarding your recent stay at our hotel. Please know that this is not indicative of the level of service we strive to provide, and we will address these concerns with our team to ensure that they are rectified and do not happen again. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Horrible experience
I booked a nonsmoking Room and the room smelled so bad like smoke
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Mikel,Thank you for sharing your feedback. We are taking your comments seriously and will investigate this issue to ensure that our rooms remain smoke-free and meet our guests' expectations. We appreciate your understanding and hope to have the opportunity to provide you with a much better experience in the future.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
The hot water was not working in my shower. I called the front desk and after waiting for an hour gave up. The breakfast was not stocked throughout the morning, at 9am many things were out and the few that were stocked didnt get stocked until close to 10. The entire breakfast area was very dirty as well.
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Lizet,Thank you for your feedback regarding your recent stay at our hotel. The issues you described are completely unacceptable and do not reflect the standards of our establishment. I assure you that we take your comments very seriously, and I will personally investigate the matter further to address the issues and ensure that appropriate measures are taken to prevent similar incidents in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Dawn,Thank you for taking the time to rate your stay at Quality Inn & Suites Georgetown. Your feedback is highly appreciated as we continuously strive to improve our service. We look forward to another opportunity to host you and provide an even better experience in the near future.
par un voyageur
Publié le 3 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
4 sept. 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Eleanor,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
