Note fondée sur 295 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
3,6 Service et personnel
3,1 Confort de la chambre
2,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Expedia
front desk person was pleasure to deal with .
Commentaires de Gestion de l’hôtel
26 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Joseph,Thank you for your kind feedback! We’re delighted to hear that you had a pleasant experience with our front desk staff. Providing excellent service is important to us, and we’re glad that we were able to make your stay enjoyable. We look forward to welcoming you back!Sincerely, Hotel Manager
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
20 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Justin,Thank you so much for sharing your recent stay with us and for giving 8 out of 10. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
par un voyageur
Publié le 12 août 2024 sur Expedia
Nice stop close to the beach - affordable.
Commentaires de Gestion de l’hôtel
13 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Theunis,Thank you for your kind feedback! We're happy to hear that you found our location convenient and close to the beach, making it an ideal stop for your trip. It's great to know that you appreciated the affordability of our accommodations. We strive to provide both value and comfort to our guests, and your feedback confirms we're on the right track. We hope to welcome you back soon for another enjoyable stay by the beach!Sincerely, Hotel Manager
par un voyageur
Nice stay
Publié le 10 août 2024 sur HotelsI was there for work, it was clean and efficient
Commentaires de Gestion de l’hôtel
12 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Jonathan,Thank you for staying with us during your work trip! We’re pleased to hear that you found our accommodations clean and efficient. Your comfort and satisfaction are important to us, and we’re glad we could meet your needs. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 5 août 2024 sur Expedia
It was ok my first room they gave me it wasn’t even cleaned i had to go back and get another
Commentaires de Gestion de l’hôtel
6 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Domunique,Thank you for your kind feedback. We apologize for the inconvenience you experienced with your initial room. This is not the standard we strive to maintain. We're glad we could provide a replacement, but we regret the hassle it caused. Your feedback is valuable, and we'll ensure this issue is addressed with our housekeeping team. We hope to provide a seamless experience for you on your next visit.Sincerely, Hotel Manager
par un voyageur
Publié le 4 août 2024 sur Expedia
Fridge room door fridge and pool were out of order , left and went somewhere else
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Tony,Thank you for your kind feedback. We are disappointed to note that your overall experience of the stay was unsatisfactory. We will verify the reality and take action to prevent such happenings in the future. Our apologies for your inconvenience, but we still hope that you will be generous enough to give us one more opportunity to show us a better way. Sincerely, Hotel Manager
par un voyageur
Publié le 3 août 2024 sur Expedia
Make sure you read all reviews. The pool and fitness centers are closed. The breakfast is just cereal and bagels, no eggs or bacon or yogurt. VERY basic. This hotel is fine for the price. You get what you pay for.
Commentaires de Gestion de l’hôtel
5 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Winsome,We apologize for the inconvenience caused by the closed pool and fitness center, and the limited breakfast options. We strive to provide clear information about our amenities and appreciate your understanding of our current offerings. Your feedback helps us improve, and we're glad you found the hotel satisfactory for the price. We hope to better meet your expectations on a future stay.Sincerely, Hotel Manager
par un voyageur
Publié le 31 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 août 2024 par Hotel Manager, Gestion de l’hôtel
Dear Dimuthu,We appreciate your perfect 10/10 ratings! It's fantastic to know that you had a wonderful experience during your stay. We strive to provide exceptional service, and your positive feedback is truly rewarding. If your travels bring you back our way, we would be thrilled to host you again.Sincerely, Hotel Manager
par un voyageur
Publié le 30 juill. 2024 sur Expedia
The hotel was clean and safe. Good quality and service for the price.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Dorothy,Thank you for your kind feedback! We're delighted to hear that you found our hotel clean and safe. Providing good quality and service at a great value is our goal, and we're glad we met your expectations. We look forward to welcoming you back on your next visit!Sincerely, Hotel Manager
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Electrical outlets on one side did not work, mildew was on the walls of the bedroom and the bathroom, spiders & webs were numerous. The phone to the front desk didn’t work; a power surge (nights out) occurred Sunday, 728/24 around 9:00am; lights were back on within a few minutes but, we had no hot water from that point. The price was definitely good; but I guess you get what you pay for.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par Hotel Manager, Gestion de l’hôtel
Dear Linda,We apologize for the inconvenience you experienced during your stay. Your feedback is invaluable, and we are taking immediate steps to address the electrical issues, mildew, and pest control. We are also investigating the power surge and hot water problem to prevent future occurrences. We strive to provide better service and hope to have the opportunity to make it right for you in the future. Sincerely, Hotel Manager
