Note fondée sur 172 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,0 Propreté de la chambre
4,2 Service et personnel
4,1 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2024 sur Expedia
We enjoyed our stay at the Briars for the Georgina Marathon. It was convenient for shuttle service to the event. Unfortunately, the pool, sauna and hot tub were closed for repairs. We were looking forward to using these, so were disappointed. We had a lovely room. Breakfast buffet was pretty good. The outside area was beautiful.
par un voyageur
Publié le 8 sept. 2024 sur Expedia
Everything was just as stated in all the other reviews. The bed was perfect. Check in was convenient and fast. No issues!
Commentaires de Gestion de l’hôtel
17 oct. 2024 par The Briars Resort & Spa, Gestion de l’hôtel
Hi Debra,Thank you for your wonderful feedback! We’re delighted to hear that you found our bed perfect and our staff extremely helpful.Your compliments motivate us to continue providing exceptional experiences for our guests. We hope to welcome you back soon!
par un voyageur
Publié le 8 sept. 2024 sur Expedia
par un voyageur
Publié le 8 sept. 2024 sur Expedia
The location is great. The rooms really require renovation. They are very dated and kind of run down. The extra patios need some attention. They need to be cleaned, including the chairs. Given the cost of staying at The Briars, rooms should be updated. Thank you for the stay.
par un voyageur
Publié le 6 sept. 2024 sur Expedia
par un voyageur
Publié le 18 août 2024 sur Expedia
Struttura datata
par un voyageur
Publié le 11 août 2024 sur Expedia
quiet setting, modest breakfast with dirty windows by the breakfast table ., coffee not hot, and low taste and flavour
Commentaires de Gestion de l’hôtel
19 août 2024 par The Briars Resort & Spa, Gestion de l’hôtel
Hi John, thank you for sharing your feedback about your recent stay at our resort. We are pleased to hear that you appreciated the quiet setting. However, we regret that other aspects of your experience did not meet your expectations.We sincerely apologize for the condition of the windows by the breakfast table and the issues you encountered with the coffee. Please be assured that we take these matters seriously and will address them promptly to ensure improvements are made.Your feedback is invaluable to us, and we are committed to enhancing our services. We hope to have the opportunity to provide you with a more satisfying experience in the future.Thank you once again for bringing these matters to our attention.
par un voyageur
Publié le 5 août 2024 sur Expedia
Good first looking place ( well rated until 2018)...we booked for three guests, the bedroom had old unclean carpet and internet not fixed on TV ( we fixed it alone !), the electric blug on one wall was broken, there is mildew in the bathroom, hair on the floor and two sets of towels,,,we asked again at the front desk but impossible to get towels until 8h00 PM, finally we asked for pool towels ( unclean) and the set never came! ...infiltration of water in one wall of the indoor pool ( emergency to repair), the outdoor pool closed for the season ( big unclean cover over it) ,big hole in the ceiling near Exit sign almost falling near our room, carpet unclean all around, lack of painting outside and mastic around windows not fit ( emergency to repair before winter), one tennis court ok but the second full of grass, private beach of ten feet wide, staff at the front desk tried to help but didn't know at all where they work....went outside for dinner ( we discover alone a nice pub at a driving distance) , good news, the breakfast was good and the service perfect ( wonderful room but unclean again)...
par un voyageur
Publié le 29 juill. 2024 sur Expedia
Check in was very slow. My assigned room didn't have a bed in it, when I went back to front desk, she had to go check herself before giving me a room with a bed.
Commentaires de Gestion de l’hôtel
19 août 2024 par The Briars Resort & Spa, Gestion de l’hôtel
Hi Brad, thank you for providing feedback on your recent stay. We sincerely apologize for the issues you encountered during check-in and the initial room assignment. It is concerning to hear that the check-in process was slow and that your first room did not meet expectations.Please be assured that this is not reflective of our usual standards. We will investigate this matter further to prevent such occurrences in the future and to improve our overall service.Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to offer you a more seamless experience on your next visit.
par un voyageur
Publié le 24 juill. 2024 sur Hotels
Beautiful waterfront property with great views from the dock. Friendly staff, excellent food and dog friendly.
