Note fondée sur 465 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Belmont
Publié le 6 oct. 2024 sur Expedia
Pleasant
Commentaires de Gestion de l’hôtel
18 oct. 2024 par MT, Gestion de l’hôtel
Thank you for taking the time to tell us about your experience at the Mantra Geraldton. At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your review, and it is our hope that you will give us the opportunity to serve you in the near future.Sincerely,The Mantra Team
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 sept. 2024 par The Mantra Team, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, Sincerely,
par un voyageur
Publié le 26 août 2024 sur Expedia
The 2 bedroom 2 bathroom unit I stayed is in good condition, spacious and clean.
But the staff, from check in, dining through check out... may need more training as any of them cannot answer guest's stardard queries, example : member's benefit, check out time, extra charge even early check out at 8:45am.
Staffs at the restaurant also cannot response to queries, like what is the fish / soup of the day, or how many pieces of nugget in a dish etc. They would first to answer "i don't know" immediately, until we insisted to check with the chef.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par The Mantra Team, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience,
par un voyageur
Publié le 17 août 2024 sur Hotels
nice location, but the apartment need some renovation, air con bad smell, kettle and frying pan rusted, bedding and carpet need better cleaning and wifi unable to login.
Commentaires de Gestion de l’hôtel
20 août 2024 par The Mantra Team, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, Sincerely,
par un voyageur
Publié le 14 août 2024 sur Wotif
Central location
Commentaires de Gestion de l’hôtel
20 août 2024 par The Mantra Team, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, Sincerely,
par un voyageur
Publié le 5 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 août 2024 par The Mantra Team, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Mantra GeraldtonIt is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, Sincerely,
par un voyageur
Publié le 28 juill. 2024 sur Expedia
Upon checkin room was untidy bed not made properly sheets dirty... complained and immediatly received free upgrade and late check out so hotel staff were great, roim end up being amazing thanks mantra
Commentaires de Gestion de l’hôtel
29 juill. 2024 par The Mantra Team, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, Sincerely,The Mantra Team
par un voyageur
Publié le 24 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
29 juill. 2024 par The Mantra Team, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Mantra Geraldton. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, Sincerely,The Mantra Team
par un voyageur de Perth
Publié le 12 juill. 2024 sur Expedia
The property is in a fabulous location and is great, but sadly the owner of the unit we were staying in has NOT kept up the maintenance. This is not the responsibility of Mantra, they only service and organize the accommodation. Despite this, the cleanliness of the apartment was good, although there were stains on the carpet and a serious water leak from the main bedroom window causing dripping all night and wet carpet near it. Mantra advised they were contacting the owners.
Commentaires de Gestion de l’hôtel
15 juill. 2024 par The mantra team, Gestion de l’hôtel
Thank you for your review! We love all feedback. We hope we get to see you again soon and provide you with an amazing experience
par un voyageur
Publié le 7 juill. 2024 sur Wotif
Cleaning was not up to standard considering I paid for a premium property.
Every member of my family was left with bronchitis and extreme sinus infection due to the excessively dusty surfaces through majority of the property
The spa pool smelt like mould and algae and had insufficient amount of chloride added to the water to be at a safe swimmable status
The mantra name has been tainted in comparison to the excellent namesakes nationwide.Try to avoid staying here if you can help it
Commentaires de Gestion de l’hôtel
9 juill. 2024 par The Mantra Team, Gestion de l’hôtel
We very much appreciate your comments regarding your stay at the Mantra GeraldtonIt is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, Sincerely,
