Avis Nesuto Geraldton

Dear Claudio. Thank you kindly for your review and feedback, it is much appreciated. I am pleased that you like the location of our hotel and enjoyed our swimming pool. Regarding to cleanliness, I have shared your feedback to the housekeeping team who are constantly striving to improve and exceed guest expectations. We do hope to welcome you back to Nesuto Geraldton in future. Kind Regards,

Dear Yuki Thank you for bringing these concerns to our attention. We sincerely apologize for the issues you encountered during your recent stay with us. Your feedback is invaluable, and we are committed to addressing and resolving these matters to improve our services. Please find our responses to each of your concerns below:1.Dirty Kettle: We are deeply sorry for the condition of the kettle you found in your room. This is not the standard of cleanliness we aim to provide. We are grateful that you brought this to our attention and that a new kettle was promptly provided. We will review our cleaning procedures to ensure that such issues do not occur in the future.2.Unwashed Bathtub: We apologize for the state of the bathtub and surrounding area. This oversight is unacceptable, and we will address this with our housekeeping team to reinforce our cleaning protocols. Your feedback will help us ensure that our facilities are thoroughly cleaned and maintained.3.Payment Confusion: We regret the confusion you experienced regarding payment. Our intention is to make the check-in and check-out processes as smooth as possible. We will review our procedures and staff training to prevent such misunderstandings in the future and ensure clearer communication about payment expectations.4.Noise Levels: We understand that noise can significantly impact the comfort of your stay. Appreciate your feedback on this matter.5.Parking Issues: We apologize for the inconvenience you experienced with the parking situation. Cars are getting bigger and sometimes parking is tight.Once again, we apologize for the inconveniences you faced and appreciate your patience and understanding. Please contact us directly at Nesuto Geraldton to discuss this further or if there is anything else we can assist with.

Dear Murray. Thank you for your amazing review and rating, we are very appreciated. We are so thrilled to hear that you enjoyed your stay with us. We are looking forward to hosting you again in the future. Kind regards, Nesuto Geraldton

Dear John Thank you for taking the time to share your experience with us. We’re truly sorry to hear about the distressing incident you encountered during your stay. Your safety and security are our top priorities, and it is deeply concerning to learn that our property did not meet these standards in your case.We take these matters very seriously and have already initiated a thorough review of our security measures. We already have sensor lights, cameras, security patrols. We are working closely with local authorities to address the situation and enhanced our security protocols with guards to prevent such incidents in the future. It appears they target an area and move on.Please accept our sincerest apologies for the inconvenience and distress you experienced. It certainly is not normal for the resort. Kind regards

Dear Paula. Thank you for being stayed with us at Nesuto Geraldton. We are so thrilled that you had an enjoyable stay. We cannot wait to welcome you back to the hotel. Kind regards, Nesuto Geraldton

Dear Giovanni. Thank you kindly for taking the time to submit a review, reviews like this give us an opportunity to address areas of improvement as guest satisfaction is our top priority and we will strive to improve. I would like to apologize for any inconvenience this may have caused during your stay, and we do hope to welcome you back to Nesuto Geraldton in future. Kind Regards, Nesuto Geraldton.

Dear Theresa. Thank you for taking the time to submit a review and rating, very much appreciated. We are very thrilled to hear that you enjoyed your stay with us. We are looking forward to welcoming you back to the hotel in the future. Kind regards, Nesuto Geraldton

Dear Wan Fung. Thank you for submitting us a good rating. We hope you enjoyed your stay with us. Regards, Nesuto Geraldton - Saithong