Note fondée sur 583 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,4 sur 5
89 % des clients le recommandent
4,6 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par un voyageur

Publié le 1 févr. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 févr. 2023 par LD, Gestion de l’hôtel
Dear JeremyThank you for taking the time to review The Bull Hotel.We are delighted to note that your recent visit was a positive experience and that all aspects of your stay met or exceeded your expectations.We hope that you will consider returning to one of our properties in the future.Kind regardsSarova Hotels Customer Service Team
5 sur 5
par un voyageur

Publié le 25 janv. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
30 janv. 2019 par Alex, Gestion de l’hôtel
Dear Julian, Thank you for your top rating following your stay with us and we look very much forward to welcoming you back soon. Kind regards, Alex
5 sur 5
par un voyageur

Publié le 9 mai 2018 sur Hotels
hôtel avec personnel très affable,bien situé pour nous ,avec un très copieux breakfast,une chambre confortable . Un seul "bémol",l'eau pour se laver rince très peu ,cela surprend!
Commentaires de Gestion de l’hôtel
11 mai 2018 par Lisa, Gestion de l’hôtel
Cher Gerard, Merci beaucoup pour vos commentaires adorables. Notre équipe est toujours ravie d'accueillir nos invités avec le sourire et nos chefs préparent un petit déjeuner succulent. Je suis très content que tu aies aimé ça. Nous espérons vous revoir bientôt.
5 sur 5
par Fabien de France

short but nice stay

Publié le 20 avr. 2014 sur Hotels
Really nice room and services where perfect. A bit out of the way, but really nice place
Commentaires de Gestion de l’hôtel
28 juin 2014 par Karl Wilson, Gestion de l’hôtel
Dear Fabian Thank you for taking the time to review our hotel . I am l pleased to hear that you had an enjoyable stay and that you had found the room and services were perfect! We look forward to welcoming you back in the near future. Kind Regards Karl Wilson
4 sur 5
par un voyageur

Publié le 3 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par LD, Gestion de l’hôtel
Dear GuestThank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a mainly positive experience.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our hotels again in the future. Kind regardsSarova Hotels Customer Service Team
5 sur 5
par un voyageur

Publié le 1 oct. 2024 sur Expedia
Our stay was very pleasant indeed and the staff, particularly the Restaurant Manager was very helpful.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par LD, Gestion de l’hôtel
Dear RussellThank you for taking the time to review The Bull.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that you found the team very pleasant and helpful, particularly the Restaurant Manager.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
5 sur 5
par un voyageur

Publié le 23 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par LD, Gestion de l’hôtel
Dear ImranThank you for taking the time to review The Bull.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
5 sur 5
par un voyageur

Publié le 22 sept. 2024 sur Expedia
Easy check-in, good, clean facilities, great breakfast options.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par LD, Gestion de l’hôtel
Dear Thieu-LinhThank you for taking the time to review The Bull.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We are thrilled that we provided clean, well appointed accommodation with a great breakfast.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team
4 sur 5
par un voyageur

Good, but…

Publié le 20 sept. 2024 sur Hotels
We booked the Bull because it was dog friendly and we were happy to pay the extra charge to have our dog with us. It was a stop on our way home from a trip when I found I needed to be in London for an appointment and Gerrards Cross has good train links to London. Despite allegedly being dog friendly, we were not permitted in the bar area and had to eat in a separate bar, which was closed. I have no problem with dogs being excluded from the dining room, but this was a little extreme. We were three rooms away from the dining room in what was essentially a glorified corridor. Aside from that, the room was comfortable and clean. However, Tthe key cards were unreliable and one didn’t work at all, which I raised with reception and was told it was probably my phone that deactivated it - the card was not anywhere near my phone. It just didn’t work. If the dog friendly status were more inclusive it would have been a better experience. We just wanted to sit in the bar, not the restaurant/dining room, which has always been the case in other hotels. I’d prefer not to feel like an outcast when eating an expensive meal.
Commentaires de Gestion de l’hôtel
7 oct. 2024 par LD, Gestion de l’hôtel
Dear DeirdreThank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a mainly positive experience.Belatedly, we can only apologise that you were disappointed with our pet policy, as we do not allow dogs into the Lounge Bar and Restaurant. We are sorry that you were disappointed with the alternative dining arrangements.We are pleased we provided clean, comfortable accommodation but we are sorry that our key card system was unreliable.We hope that the positive aspects of your stay outweigh the negative and that you will consider returning to one of our hotels again in the future. Kind regardsSarova Hotels Customer Service Team
5 sur 5
par un voyageur

Publié le 16 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 sept. 2024 par LD, Gestion de l’hôtel
Dear KevinThank you for taking the time to review The Bull Hotel.We are pleased that your recent stay was a positive experience and that all aspects of your stay met or exceeded your expectations. Thank you for awarding us your top score.We hope you will consider returning to one of our properties again in the future. Kind regardsSarova Hotels Customer Service Team