Ratings based on 847 Guest Reviews

Hear it directly from our travellers
4.0 out of 5
69% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 15, 2024 on Hotels
5 out of 5
by A traveller

Very happy

Posted Feb. 26, 2024 on Hotels
The room was very clean. Nice pool. Friendly staff
Comment from Hotel Management
Mar. 16, 2024 by Mercure Gerringong, Hotel Management
Dear Farnoosh,We are so pleased to hear you had a wonderful stay here with us at Mercure Gerringong.It is always such a pleasure to receive positive feedback. We appreciate you taking the time to give us feedback about the room.Thank you again for taking the time to share your experience with us. We look forward to having you stay with us again in the future.Sincerely,Sonya Reservations
5 out of 5
by A traveller

Posted Feb. 6, 2024 on Wotif
Staff, Cleanliness, the room, option of live music Fri & Sat evenings (enjoyed the music/entertainers). Thank You.
Comment from Hotel Management
Feb. 19, 2024 by Mercure Gerringong Resort, Hotel Management
Gerard, thank you for your wonderful review. We hope to see you again soon.Kind Regards,Mercure Gerringong Team
5 out of 5
by A traveller

Posted Feb. 5, 2024 on Expedia
A perfect resort for a weekend holiday. The location, nestled in the scenic Gerringong region, provided a serene backdrop. The amenities were satisfactory, and the overall experience was excellent.
Comment from Hotel Management
Feb. 19, 2024 by Mercure Gerringong Resort, Hotel Management
Devanshu, thank you for your wonderful review. We hope to see you again in the future.Kind Regards,Mercure Gerringong Team
3 out of 5
by A traveller

Posted Jan. 7, 2024 on Expedia
I would not stay at this hotel again. Its definitely not the worst but for the money I wasn't impressed. One thing I would do next time is not book with expedia but book directly with the resort as you can have more flexibility is resolving situations and getting money back. The breakfast options where poor especially when paying $50 per adult extra everyday. I would recommend the hotel update their menu to have more variety for different dietary requirements. Beds where average. Rooms are tidy. Pools are clean but would be better if it was heated. Spa is permanently closed and expedia advertised that they had a spa which is misleading.
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 4, 2023 on Wotif
5 out of 5
by A traveller

Posted Nov. 28, 2023 on Expedia
Beds alone are a good enough reason to visit best night sleep simce being in Oz
5 out of 5
by A traveller

Posted Nov. 27, 2023 on Wotif
A quiet haven close to wonderful beaches.
5 out of 5
by A traveller

Posted Nov. 13, 2023 on Wotif
Staff were very friendly and helpful
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 12, 2023 on Wotif