Note fondée sur 929 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,2 Propreté de la chambre
3,6 Service et personnel
3,5 Confort de la chambre
2,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 mai 2023 sur Hotels
Commentaires de Gestion de l’hôtel
26 mai 2023 par Hotel Management, Gestion de l’hôtel
We appreciate your review, Fatiha. We will continue to work hard to provide a superior experience for our guests and we hope to see you again the next time you visit Gettysburg.
par un voyageur
Publié le 8 juill. 2022 sur Expedia
Ne pas séjourner...
par un voyageur
Publié le 29 sept. 2024 sur Expedia
The property is poorly maintained. The rooms are in dire need of updates. The linens were stained.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Hotel Management, Gestion de l’hôtel
Hi Jennifer,Thank you for your feedback. We’re sorry to hear about your experience with the property's maintenance and the condition of the linens. Your concerns are important to us, and we will address these issues to ensure improvements are made. We appreciate you bringing this to our attention and hope to provide a better experience in the future.
par un voyageur
Publié le 29 sept. 2024 sur Hotels
The hotel was nice but definitely not worth the money charged for the room. The doors did not have safety locks and it made it very uncomfortable. Also the stoppers in the tub did not work.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Hotel Management, Gestion de l’hôtel
Thank you for your feedback. We’re glad you found the hotel nice, but we apologize for the concerns you raised regarding the door safety locks and the tub stoppers. Your comfort and safety are important to us, and we will address these issues to enhance the guest experience. We appreciate your insights and hope to provide a better stay in the future.
par un voyageur
Publié le 25 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Shannon, we're sorry to hear that your experience didn't meet your expectations. Your feedback is important, and we will investigate the issues to ensure improvements are made. We appreciate your stay and hope you'll give us another chance to provide a better experience in the future.
par un voyageur de USA
Publié le 15 sept. 2024 sur Expedia
The beds were very comfortable. The cleaning service was great and that's where the positive ends.
The facility is run down. At one point the police were there.
I don't think this facility should be on Expedia. When I book on Expedia, I at least expect an acceptable accommodation.
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Richard, thank you for your review. We're pleased to hear you enjoyed the comfortable beds and the cleaning service. We apologize for the issues you encountered and want to assure you that we are in process of planning renovation to improve the overall experience for our guests. We appreciate your feedback and are committed to making our facilities better. We hope you'll consider visiting us again in the future.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
The beds were nice and comfortable. The swimming pool was amazing and the people there were friendly and breakfast was pretty good. Good place to stay in the price wasn’t bad either.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Christine, thank you so much for your wonderful review! We're delighted to hear that you enjoyed the comfortable beds, swimming pool, and friendly staff. We're glad you had a great stay and found value in our offerings. Looking forward to your next exceptional experience. Travel safe and take care!
par un voyageur
Publié le 10 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Ron, thank you so much for your perfect rating! We're thrilled you enjoyed your stay and hope to welcome you back soon.
par un voyageur
Publié le 10 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Management , Gestion de l’hôtel
Dear Anne, we apologize for any inconvenience you experienced during your stay. We value your input and hope to have the chance to provide a better experience in the future.
par un voyageur
Publié le 9 sept. 2024 sur Expedia
Checkin was ok, when we returned the first night our keys didnt work, batteries were dead in the door which they came and changed, 2nd day we returned which we left the do not disturb sign on the door as we are only staying a few nights but found our door wide open with some dude changing sheets, very odd and uncomfortable situation, next when we checked out nobody was at the desk so i just dropped the keys over the counter
Commentaires de Gestion de l’hôtel
10 sept. 2024 par Hotel Management, Gestion de l’hôtel
Dear Thad, thank you for sharing your feedback. We're glad to hear that your check-in experience was smooth, and we appreciate your patience throughout your stay. We apologize for the issue you encountered with the door lock and housekeeping. Your privacy is important to us, and we'll be reviewing these concerns with our team to ensure this doesn't happen again. We hope you give us another opportunity to provide a more seamless experience in the future.
