Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Connexion internet
Publié le 18 sept. 2014 sur HotelsConnexion internet pas stable et débit très faible.
Commentaires de Gestion de l’hôtel
20 mai 2021 par Ravinder Punia, Gestion de l’hôtel
Dear Guest, it was indeed a pleasure having you stay with us and we are grateful for your feedback. We are happy to note that your stay was comfortable and our facilities and services were as per your liking and expectation. It's exciting to receive such valuable comments from our guests as we take pride and strive towards delivering an outstanding guest experience to make us the most preferred destination in the city. We are committed to consistently providing warm, efficient and discrete service to our guests and their appreciation and acknowledgement is always our greatest reward. Once again, thank you so much and look forward to welcoming you again
par un voyageur de Hollywood
Publié le 24 sept. 2024 sur Expedia
Great stay! Thanks!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par General Manager, Gestion de l’hôtel
Dear wily, We're thrilled to hear that you enjoyed your stay with us! Your positive feedback fuels our commitment to providing exceptional service. We aspire to create memorable experiences for our guests, and it's heartening to know we hit the mark with you. It's guests like you who make our job rewarding and we eagerly look forward to your next visit.
par un voyageur
Publié le 5 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par General Manager, Gestion de l’hôtel
Dear SANDEEP, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us
par un voyageur
Publié le 22 juin 2024 sur Expedia
Very good
Commentaires de Gestion de l’hôtel
24 juin 2024 par General Manager, Gestion de l’hôtel
Dear Kashish, We’re thrilled to hear that your experience was very good! It’s always our aim to provide an exceptional service, and it’s gratifying to know we’ve succeeded. If you have any specific highlights you’d like to share with us or suggestions on how we can make your next visit even better, please feel free to reach out. Feedback is invaluable in our pursuit of continual improvement. Looking forward to serving you again soon!
par un voyageur
Publié le 26 avr. 2024 sur Expedia
Great hospitality as expected from an ITC group of hotel.
Commentaires de Gestion de l’hôtel
15 mai 2024 par General Manager , Gestion de l’hôtel
Dear Poulomi, We're delighted to hear about your positive experience with our hospitality. As an esteemed part of ITC Hotels, we constantly strive for excellence in every aspect of guest experience. It's wonderful to know that we have met your expectations. Rest assured that we will continue to provide the same high standard service in the future. We look forward to welcoming you back soon. Regards Faiz Rehman
par un voyageur
Publié le 17 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mai 2024 par General Manager , Gestion de l’hôtel
Dear Gaurav, Thank you for taking the time to rate our [product/service]. We appreciate your feedback and hope that you had a positive experience. If you have any specific comments or suggestions on how we can improve, please don't hesitate to reach out to us Regards Faiz Rehman
par un voyageur
Great stay
Publié le 26 mars 2024 sur HotelsGreat stay and very helpful and friendly staff especially Taniya and Deepa.
Commentaires de Gestion de l’hôtel
27 mars 2024 par General Manager, Gestion de l’hôtel
Dear Verified traveller, We are delighted to learn that you enjoyed your stay with us and found our staff, especially Taniya and Deepa, very helpful and friendly. We always strive for the satisfaction and comfort of our guests and it feels rewarding when our efforts are recognized. Your kind words have been shared with Taniya and Deepa and they are equally pleased. We look forward to hosting you again in the near future and providing you with the same high-quality hospitality. RegardsFaiz Rehman
par un voyageur
Publié le 7 mars 2024 sur Expedia
Property was not maintained. Very dirty.
Commentaires de Gestion de l’hôtel
9 mars 2024 par General Manager, Gestion de l’hôtel
Dear Premanand, We are genuinely concerned to hear about your experience regarding the cleanliness and maintenance of our property. It is always our top priority to ensure that our guests stay in a well-kept and hygienic environment, and it seems we fell short of that goal in your instance. We have taken immediate action to address this feedback with our housekeeping and maintenance teams to prevent such issues from occurring in the future. Rest assured, we are committed to thorough inspections and improvements to deliver the high standards our guests expect and deserve. We would be grateful for the opportunity to restore your faith in our establishment should you choose to give us another chance in the future. Your feedback is invaluable to us, and we are dedicated to enhancing our guest experience. RegardsFaiz Rehman
par un voyageur
Publié le 24 févr. 2024 sur Expedia
Good
Commentaires de Gestion de l’hôtel
13 mai 2024 par General Manager , Gestion de l’hôtel
Dear Ankit, Thank you so much for taking the time to leave us a review! We're thrilled to hear that you had a positive experience. Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything else we can do for you, please let us know. We look forward to serving you again in the future! RegardsFaiz Rehman
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Friendly staff, very good service and good amenities but more can be done up keeping and cleanliness.
Commentaires de Gestion de l’hôtel
1 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Pankaj, We appreciate your feedback and it's great to hear you enjoyed our staff's service and the amenities. We're always looking to better our services, and your point regarding cleanliness and upkeep has been noted. Please know we will work diligently to address these aspects. Your satisfaction remains our top priority. Again, your constructive critique is valuable to us and we look forward to providing an improved experience during your next stay. Regards,Faiz Rehman
