Note fondée sur 464 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 mars 2024 sur Expedia
Services very professional and fast 😊
par un voyageur
Publié le 21 oct. 2024 sur Expedia
Dated, but very spacious. Good value for what you pay, excellent service. Thank you Jeff for your friendly welcome!
par un voyageur
Publié le 14 oct. 2024 sur Hotels
The staff very accmmodsting and friendly, nic3 location.
par un voyageur
Publié le 13 oct. 2024 sur Expedia
par un voyageur
Publié le 5 oct. 2024 sur Hotels
par un voyageur
Publié le 30 sept. 2024 sur Expedia
Clean room, friendly staff
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Sunshine lodge team, Gestion de l’hôtel
Thank you for your kind words! We are delighted to hear that you found your room clean and our staff friendly. We always strive to create a welcoming and comfortable experience for our guests, and your feedback means a lot to us.We look forward to welcoming you back on your next visit!
par un voyageur
Publié le 28 sept. 2024 sur Expedia
Both Oda and Emily at reception were welcoming and always quick with a cheery hello and smile.
This was once a lovely lodge, with fireplaces, full kitchens, heated outdoor pool surrounded by lovely trees and shrubs and other wonderful amenities, but has fallen into disrepair/neglect. Having said this though, it has been bought/taken over and renos have begun. The new owners (who also own The Spot in Nanaimo and The Spot at Porpoise Bay in Sechelt, among others) expect the renovations to be completed within the next 6 months or so.
We stayed in a Queen Room with a fridge/cooktop/microwave/coffee machine, etc. There was a non-working fireplace and an outdoor patio.
The bathroom was large, with newer tile on the floor and around the tub/shower, but the cabinets were old and showed it and the twin sinks were chipped and rusting.
It was over-priced for the condition of the room.
The water/beach is several blocks away, down a very, very steep street.
There was an "abandoned" car, surrounded by garbage, sitting in the parking lot at the front of the building. We were told that the police had been contacted and that the car was due to be towed. Seemingly some people were living in it and just left it there. Our question was why hadn't anyone at least picked up the garbage that was on the ground around it?
Anyway, as I mentioned, the lodge is due for major renovations.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Sunshine lodge team, Gestion de l’hôtel
Thank you for sharing your experience with us. We're delighted to hear that Hoda and Emily’s warm welcome made your stay more enjoyable. We truly value your patience as we work through the exciting renovations to restore the lodge to its former beauty.We apologize for any inconvenience caused by the room's condition, including the fireplace and bathroom. Rest assured, these issues are being addressed as part of our improvements.Regarding the abandoned car, we regret the oversight and are actively resolving the situation to ensure it doesn't recur.We hope to welcome you back soon to experience the lodge in its renewed splendor.
par un voyageur
Cozy. Stay out of the pool
Publié le 19 sept. 2024 sur HotelsI liked the motel. Cozy is an apt word. Pool was not suitable for swimming in. The water was green & cloudy. lol. There should have been a sign stating to stay out
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Sunshine lodge team, Gestion de l’hôtel
Thank you for your kind words about the hotel. We're glad you found it cozy and inviting. However, we sincerely apologize for the condition of the pool during your stay. Your feedback is important, and we’ll ensure clearer signage and address the pool’s maintenance immediately.We appreciate your understanding and hope to welcome you back soon for an even better experience.
par un voyageur
Publié le 19 sept. 2024 sur Expedia
par un voyageur
Publié le 18 sept. 2024 sur Expedia
