Ratings based on 461 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 17, 2024 on Expedia
Comment from Hotel Management
Oct. 18, 2024 by Laura Eberhard, Operations manager, Hotel Management
Dear Argenis, Thank you so much for your wonderful 5/5 review! We’re thrilled to hear that you had a fantastic stay with us. It’s always our goal to provide our guests with exceptional service and a memorable experience, and we’re so glad to know we met that mark for you.We look forward to welcoming you back soon for another great stay. If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.Warm regards,
by A traveller
Posted Oct. 13, 2024 on Hotels
Comment from Hotel Management
Oct. 13, 2024 by TPS Marriott Staff, Hotel Management
Thank you for your review! We appreciate your Business!
by A traveller from Winnipeg
Posted Sep. 14, 2024 on Expedia
Friendly staff, spacious room, and close proximity to my business conference. However, my bathroom smelled like mildew and the shower wand didn’t work. The hotel is a bit on the older side than I’m used to, but in a small town like Gilford, it matches the aesthetic. I’ve heard other options aren’t as great, so I will likely end up staying again next year. The staff are very attentive to your needs, though, and I had no other issues with my stay. I would have reported the bathroom issues to them, but I had a tight schedule and it was minor enough that it didn’t really matter to me in the end.
Comment from Hotel Management
Sep. 14, 2024 by Laura Eberhard, Operations Manager, Hotel Management
Dear Yawhann,Thank you for taking the time to share your feedback with us. We’re delighted to hear that you found our staff friendly, enjoyed the spacious room, and appreciated the convenience of our location for your business conference.However, we’re sorry to learn about the issues you experienced with the bathroom. Please accept our apologies for any inconvenience the mildew smell and malfunctioning shower wand may have caused. Your comfort is very important to us, and we’ll be sure to address these concerns with our maintenance team to prevent similar issues in the future.We understand that the hotel’s age might not align with more modern standards, but we’re pleased that you felt it suited the charm of Gilford. Thank you for your understanding and for mentioning that you’d consider staying with us again next year. We look forward to the opportunity to provide you with an even better experience on your next visit.If you have any additional feedback or need anything during your future stays, please don’t hesitate to reach out. Safe travels and see you next year!Best regards,
by A traveller from Beverly
Posted Sep. 11, 2024 on Expedia
Clean, quiet, easy to get to bank Pavilion for show
Comment from Hotel Management
Sep. 12, 2024 by Michelle, GM, Hotel Management
Thank you for your review and we look forward to having you back in the near future!
by A traveller
Posted Sep. 11, 2024 on Hotels
Comment from Hotel Management
Sep. 12, 2024 by Marriott TPS Staff, Hotel Management
We appreciate your review and are so appreciate of your business and look forward to having you back. Thank you!
by A traveller
Posted Sep. 10, 2024 on Expedia
Comment from Hotel Management
Sep. 30, 2024 by TPS Marriott Staff, Hotel Management
We appreciate your review. We hope you are able to give us another chance. We strive to exceed expectations and are very sorry we fell short.
by A traveller
Posted Sep. 8, 2024 on Expedia
We had a king suite. It was a really spacious room. It had everything we needed and a very comfy bed. All staff was friendly. The place was very clean.
Comment from Hotel Management
Sep. 9, 2024 by TPS Marriott, Hotel Management
Thank you for your review. We appreciate your business.
by A traveller
Posted Sep. 1, 2024 on Hotels
Only complaint was coffee maker didn't work and light was out in elevator when i reported it they said they were working on it
Comment from Hotel Management
Sep. 2, 2024 by TPS Marriott Staff, Hotel Management
Thank you for your review. We apologize about the elevator as we tried calling an electrician and since it is a holiday we are unable to get someone here. We have put in temporary lighting. We appreciate your feedback and hope to see you again soon.
by A traveller
Posted Aug. 31, 2024
Comment from Hotel Management
Sep. 1, 2024 by Michelle, Hotel Management
Thank you for staying with us! We appreciate your business!
by A traveller
Posted Aug. 26, 2024 on Expedia
I booked this hotel for me and my family for a local concert. We had plenty of space to hang in the living room and two bedrooms for privacy. Definitely recommend. Was clean and comfortable.
Comment from Hotel Management
Aug. 27, 2024 by Michelle, Hotel Management
Thank you for your review. We appreciate your business!
