Note fondée sur 25 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 15 oct. 2023 sur Expedia
Personnels attentionnés, chaleureux et disponibles pour répondre aux questions. Cet endroit se situe à mi-chemin entre le lac Nakuru et Naivasha, donc excellent emplacement pour visiter ces 2 endroits. A environ 2h30 de Nairobi. Tout le personnel de l’hôtel va nous manquer, car leur gentillesse est mémorable. Bravo!
Commentaires de Gestion de l’hôtel
23 oct. 2023 par Edgar, Gestion de l’hôtel
Thankyou for the positive review
par un voyageur
Publié le 23 juill. 2024 sur Hotels
par un voyageur
Publié le 30 janv. 2024 sur Expedia
it was once a beautiful location but is now in urgent need of renovation and freshening up, rooms bathrooms, everything on the site is very nice but in reality a big disappointment, kitchen limited to meals and the food was always cold, a real shame, the photos the site and the reality are unfortunately very disappointing , never again , i don't recommend this to anyone, sorry
par un voyageur
Publié le 14 déc. 2023 sur Expedia
This is a lovely place for a quiet break right next to the beautiful Lake. The scenery and bird life is stunning.
The staff are great too. We were very pleased with the service.
Food is average, but there are various options. Some of the hotel is a little run down. However, the positives far outweigh the negatives and I can definitely recommend it if you don’t demand the very best.
par un voyageur
Publié le 23 sept. 2023 sur Expedia
We have found this place bit strange.
Staff have try to be nice but all looks bit fake.
Dinning is really limited and we have been forced to order dinner 6 hours before dinner time.
Dinning room is also special/ish/ no music but loud 30 years old telenovela has been played on TV.
Night before our departure our dinner has been served but no one offers anything to drink, and waitresses just gone from restaurant so we have left after finished food.
Bathrooms needs to refurbished , I have complained about falling towels dryer rail but they no bother to repair it during our stay.
Definitely will not come back there
Thank you anyway for your hospitality.
Commentaires de Gestion de l’hôtel
15 oct. 2023 par Edgar, Gestion de l’hôtel
Dear DariuszWe appreciate you taking the time to provide feedback about your recent visit to our establishment. We are genuinely sorry to hear about the aspects of your experience that left you feeling uncomfortable.Our staff strives to provide genuine hospitality, and we apologize if it seemed otherwise. Your feedback about the limited dining options, the early dinner ordering requirement, and the atmosphere in the dining room is noted. We value your input and will work on improving these aspects.Regarding the TV choice and the service during your last dinner, we apologize for any inconvenience. This is not reflective of our usual standards, and we're addressing this with our team.Your concerns about the bathroom have been noted, and we're committed to refurbishing and maintaining our facilities.We're disappointed to learn that you won't consider returning, but we appreciate your feedback, which helps us make necessary improvements. If you change your mind, we'd be grateful for another opportunity to serve you better in the future.Thank you for sharing your thoughts.
par un voyageur
Publié le 15 avr. 2023 sur Hotels
De tent was comfortabel . We moesten wel dinneren in de tuin fastfood en was niet zo schitterend zelfs niet aan te raden . Vettig en onverzorgd . Waarschijnlijk te weinig gasten om boven in het eigenlijke restaurant ( keuken) te koken . Wel veel flamingo’s
par un voyageur
I would try a different hotel next time
Publié le 10 janv. 2023 sur HotelsWe stayed in the tent, however I think it was not comfortable with so many zippers, and there is no key. The beds and the bathroom were fine, but it was cold at night.
The hotel is ok, although there was loud music until almost midnight and noisy people walking around at late night, which probably is not good for either people or animals, as the hotel is close to the lake, which is a bird sanctuary.
Also, at breakfast we were assigned to a table, which we didn´t like, because we would have preferred to choose a different table.
par un voyageur
Publié le 15 déc. 2022 sur Hotels
par un voyageur
Average
Publié le 4 mai 2022 sur HotelsThe place is ok, but the rooms are not in a good condition.
They need to do something on the rooms and also have a tv please
par un voyageur
Publié le 28 oct. 2021 sur Expedia
Beautiful setting but bad service and terrible food
Commentaires de Gestion de l’hôtel
22 déc. 2021 par sirville, Gestion de l’hôtel
Hello Adriaan...Sorry for the bad experience we will check on the concerned areas
