Note fondée sur 69 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Super séjour
Publié le 6 juill. 2018 sur HotelsSéjour excellent. Personnel au top.
par Tanguy
Publié le 21 mai 2016 sur Hotels
par Camille de Cape Town
Absolutely amazing stay there, highly recommended!
Publié le 26 mars 2016 sur HotelsKarma Reef is definitely the best in the Gili Islands, the rooms are amazing, the views are to die for, the staff is extremely professional and will go the extra mile to make your stay unforgettable. The food is fresh, the cocktails always refreshing, the beach/rest areas very comfortable, the only thing we find annoying was the constant loud music from morning to late in the evening, as it tends to spoil the peacefulness of the trip, but which was lowered upon request. This being said, the rest was absolutely amazing and we had an extremely pleasant and relaxing time there, we will definitely come back again soon!
Commentaires de Gestion de l’hôtel
18 juin 2016 par Karma Reef Manager, Gestion de l’hôtel
Greetings Camille,
Thank you for taking the time to comment on your experience. We take all guest feedback to heart while we are always looking to improve our offered services.
Our team is eager to provide services at the highest standards, if for whatever reason this was not up to expectations during your visit, we sincerely apologize. Regarding the music volume we always try to find balance between the customers that come to spend the day in our beach club and our guest in house that would prefer to be more quite.
We are looking forward to welcome you back.
Best regards,
Arturo Reguero
Karma Reef & Beach Club Manager
par FABIENNE de Angers
Merveilleux séjour
Publié le 24 févr. 2016 sur HotelsEndroit magnifique, vue de la chambre exceptionnelle
restauration délicieuse
seul bémol la plage est petite
Commentaires de Gestion de l’hôtel
18 juin 2016 par Karma Reef Manager, Gestion de l’hôtel
M. Fabienne,
Nous vous remercions pour vos commentaires positifs au sujet de notre emplacement et la nourriture, nous sommes en train ouvrent un nouveau côté de la plage pour être en mesure de servir à l'ensemble de nos clients. Je vous serais reconnaissant si vous revenez nous rendre visite bientôt.
sincères amitiés,
Arturo Reguero
Karma Reef & Beach Club Manager
par serge de Paris
Paradisiaque
Publié le 2 déc. 2014 sur HotelsSejour de rêve
Dommage pour les coupures d'électricité, prévoyez une torche
par un voyageur
Publié le 10 août 2014 sur Hotels
Excellent établissement
Commentaires de Gestion de l’hôtel
16 juill. 2016 par Karma Reef Manager, Gestion de l’hôtel
Dear Valued customer,
Thank you for taking the time to share your review on Hotels.com, hands up for this phenomenal review of 5 stars. Hope to welcome you back in the near future.
Kind regards,
Arturo Reguero
par un voyageur de Australia
Publié le 3 janv. 2020 sur Expedia
Good location over looking the beach and close to all the main areas within the island. The expensive room we booked had a view of a construction site and not the view of the ocean and blue waters we were promised. After complaining we were moved to a smaller/cheaper room. No refund was given on the difference but 2 spa vouchers were. The spa was not good would have rather preferred a refund. The amenities and free water equipment is old (i.e., the kayak is not a kayak but a small boat, snorkeling equipment does not fit due to use and abuse).
Bar waiters at most times are too busy distracted by girls in bikinis to get your order right.
par un voyageur
Publié le 13 déc. 2019 sur Expedia
Great Location, amazing staff. Could be some small improvements but you are on a tropical island so everything makes sense and was a great experience.
par un voyageur
Publié le 7 nov. 2019 sur Hotels
par un voyageur
Publié le 27 août 2019 sur Expedia
Service was world class. The team tried very hard to please. Manuel is a great leader of this team and he motivates his team to excel in serving customers
