Avis Jambuluwuk Oceano Resort Gili Trawangan

Dear Mr/ s. Becker,Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to know that you enjoyed your time at our hotel.We hope to have the pleasure of welcoming you back in the near future!Warm regards,General ManagerJambuluwuk Oceano GIli Trawangan

Dear Mr/ s. Biezaitis,Thank you for taking the time to share your positive experience at our hotel. We are thrilled to hear that everything met your expectations!Your feedback is invaluable to us, and we look forward to welcoming you back on your next visit.Best regards,General ManagerJambuluwuk Oceano Gili Trawangan

Dear Ms. Melanie,Thank you for taking the time to share your positive experience at Jambuluwuk Oceano Gili Trawangan. We are thrilled to hear that you enjoyed your stay.Your feedback is invaluable to us and encourages our team to continue providing exceptional service. We look forward to welcoming you back in the future!Warm regards,General ManagerJambuluwuk Oceano Gili Trawangan

Dear Mr/ s. Perälä,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you enjoyed the beautiful beachfront location, the comfort of your room, and the convenience of having complimentary water available throughout your stay.We appreciate your comments about the stony and coral-rich beach. While this is a common characteristic of the island’s coastline, we understand that it may impact your swimming experience. We will consider this feedback as we explore ways to improve guest access to the beach.We are glad that you found the area to be peaceful and enjoyed the nearby restaurants, as well as the good WiFi connection and our friendly staff. We will address your concerns about the cleanliness of the pool area with our maintenance team to ensure it meets the high standards we strive for.Thank you again for your valuable input. We look forward to the opportunity of welcoming you back in the future.Best regards,General ManagerJambuluwuk Oceano Gili Trawangan

Dear Ms. Susanne,Thank you for your kind review. We are thrilled to hear that you enjoyed your stay and found our hotel to be excellent. Your recommendation means a lot to us. We look forward to the opportunity to welcome you back in the future.Best regards,General ManagerJambuluwuk Oceano Gili Trawangan

Dear Ms. Hanna,Thank you for taking the time to provide us with your feedback following your recent stay at our hotel. We appreciate your honest assessment of your experience, as it helps us identify areas where we can improve.While we regret that your stay fell short of your expectations, please know that your comments are invaluable to us. We take all feedback seriously and will use it constructively to enhance our services and amenities.We apologize for any inconvenience or disappointment you may have encountered during your time with us. Please rest assured that we are addressing the issues you highlighted to ensure a better experience for future guests.We value your patronage and hope that you will consider staying with us again. We are committed to providing all our guests with a comfortable and enjoyable stay, and we would welcome the opportunity to exceed your expectations in the future.If there is anything else you would like to share or discuss further, please do not hesitate to reach out to us directly.Warm regards,General ManagerJambuluwuk Oceano Gili Trawangan

Dear Mr. Vidar,Thank you for sharing your feedback following your recent stay at our hotel. We appreciate the time you took to provide us with detailed insights into your experience.We are pleased to hear that you found our hotel pleasant and enjoyed the garden and our location. However, we regret that certain aspects of your stay did not meet your expectations.We sincerely apologize for the disappointment caused by the condition of the pool and the beach. Your feedback is valuable, and we will review these areas to ensure they meet the high standards we strive to maintain.Regarding the issue with the water supply, resulting in saltwater in the tap and shower, please accept our apologies for any inconvenience this may have caused. We understand how important water quality is for our guests, and we are taking steps to prevent similar incidents in the future.We apologize for the inconvenience caused by the air conditioning unit in your room. It is regrettable that the issue persisted beyond the first day of your stay, and we appreciate your understanding as our team worked to resolve it. We have addressed this matter with our maintenance team to ensure that all room amenities are fully functional for our guests.Furthermore, we are disappointed to learn about the cleanliness issue with the sheets. Cleanliness is of utmost importance to us, and we have reinforced our procedures to prevent such oversights from occurring again.Your feedback is instrumental in helping us improve our services, and we appreciate your patience and understanding throughout your stay.We hope that you will consider staying with us again so that we can provide you with a more positive experience that reflects our commitment to guest satisfaction.Warm regards,General ManagerJambuluwuk Oceano Gili Trawangan

Dear Mr. Song,Thank you for your review and for sharing your experiences with us. We appreciate your feedback on the pool floor tiles and the availability of bicycles, and we apologize for any inconvenience caused. We are addressing these issues to improve our services.We’re pleased to hear that you found the room and bathroom cleanliness to your satisfaction. It's also delightful to know that you enjoyed the presence of a small lizard during your stay.Your comments help us enhance the guest experience, and we hope to welcome you back soon.Best regards,General ManagerJambuluwuk Oceano Gili Trawangan

Dear Mr. Alexander,Thank you very much for taking the time to share your experience with us. We are delighted to hear that your stay with us was perfect and that you enjoyed our impeccable service, immaculate rooms, and excellent location.Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Jambuluwuk Oceano Gili Trawangan.Warm regards,General ManagerJambuluwuk Oceano Gili Trawangan

Dear Mr/ s. Dalmia,Thank you for sharing your experience with us. We appreciate your feedback as it is crucial for us to understand where we stand. If there are specific areas you feel we could improve, please do not hesitate to let us know. We are committed to ensuring our guests have a satisfactory stay and would welcome any suggestions you might have.We hope to have the opportunity to host you again and offer a more positive experience.Best regards,General ManagerJambuluwuk Oceano Gili Trawangan