Note fondée sur 148 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,8 Service et personnel
4,5 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Bel hôtel
Publié le 11 mai 2024 sur HotelsCommentaires de Gestion de l’hôtel
17 mai 2024 par Neve, Gestion de l’hôtel
Hello Gareth,Thank you for taking the time to leave us your review.We're happy to hear that you liked the hotel. We hope that we may see you here again in future.All the best,
par un voyageur
Publié le 7 mai 2024 sur Expedia
The street is smart, a nice room, we could park our car in the street (free from 6 pm to 8 am) and the breakfast good and the staff sympathique.
Commentaires de Gestion de l’hôtel
9 mai 2024 par Neve, Gestion de l’hôtel
Hello Veronique,We're so glad to hear you enjoyed your stay.Thank you for your kind review.All the best,
par un voyageur
A recommander malgré les 2 points négatifs
Publié le 30 mai 2023 sur HotelsTres bien situé, tres calme et cosy .Notre chambre etait en sous sol et donnait sur un tres petit espace joliment aménagé.
Deux bémols :le système de douche (chauffe eau electrique instantané, pommeau et flexible )demandent une réparation et une revision car il était difficile d'avoir une eau à chaleur constante, la porte de salle d'eau transparente ne facilite pas l'intimité ,surtout quand elle donne sur le wc!
par un voyageur
Publié le 6 oct. 2024 sur Expedia
I got it for my daughter and partner for her birthday they loved it showed me the room and the record player great idea different tea coffee brilliant be back definitely
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Lauren, Gestion de l’hôtel
Thank you for your wonderful review! We’re thrilled to hear that your daughter and her partner enjoyed their stay and that they loved the room and the record player. It’s great to know the variety of tea and coffee made a positive impression as well! We can’t wait to welcome you back for another visit soon!
par un voyageur
Quirky hotel
Publié le 4 oct. 2024 sur HotelsQuirky hotel in lovely location next to park and not far from the university. Loved the nespresso machine and vinyl record player in room. Only things that affected score were towels were a tad worn out as evidenced by threads and was charged by hotel despite prepaying in advance. Hotel.com sorted out refund quickly though.
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Lauren, Gestion de l’hôtel
Thank you for your feedback! We’re delighted you enjoyed our quirky hotel and its lovely location near the park and university. It’s great to hear you appreciated the Nespresso machine and vinyl record player in your room!We apologize for the condition of the towels and any confusion regarding the charges, we’re glad to hear that Hotels.com was able to assist you with the refund. Your comments help us improve, and we hope to welcome you back for a more seamless experience in the future!
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Room was nice and cozy, very clean. Staff was super friendly.....everyone of them
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Lauren, Gestion de l’hôtel
Thank you for your lovely review! We’re thrilled to hear that you found your room cozy and clean, and that our staff made such a positive impression. We take pride in our team’s friendliness and are glad it contributed to your experience. We hope to welcome you back for another enjoyable stay soon!
par un voyageur
Publié le 26 sept. 2024 sur Expedia
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Commentaires de Gestion de l’hôtel
2 nov. 2024 par Lauren, Gestion de l’hôtel
Thank you so much for your great review. we hope to see you again soon!
par un voyageur
Boutique to
Publié le 23 sept. 2024 sur HotelsBathroom was quite unclean most fixtures in the room were dirty staining and marks on most walls including stains and dirt on skirting’s .general build up of dust on appliances room felt like the walls were paper thin could hear anything and everything. There was hair on bathroom wall of shower when we arrived Remote for tv did not work I had to use my own fire stuck to get anywhere with it but the staff were lovely and accommodating was just generally disappointed with our stay
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Lauren, Gestion de l’hôtel
Thank you for your honest feedback. We’re truly sorry to hear about the cleanliness issues you encountered during your stay. This is not the standard we aim for, and we appreciate you bringing it to our attention.We’re glad to hear our staff were lovely and accommodating, but we understand that this does not make up for the overall experience. Your comments about the noise levels and the TV remote will also be addressed as we strive to improve our facilities.We genuinely appreciate your input and hope you might consider giving us another chance in the future to provide you with a better experience.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
It was located in the West End close to Kelvinggrove Museum and the University of Glasgow. Easy walk to subway. Many restaurants close by including trendy Ashton Lane. Very nice breakfast buffet.
Commentaires de Gestion de l’hôtel
2 nov. 2024 par Lauren, Gestion de l’hôtel
Thank you for your wonderful review! We’re thrilled to hear you enjoyed our convenient location in the West End, with easy access to Kelvingrove Museum, the University of Glasgow, and the nearby restaurants on Ashton Lane. It’s great to know you liked our breakfast buffet as well! We hope to welcome you back soon for another enjoyable stay!
par un voyageur
5 stars
Publié le 2 sept. 2024 sur HotelsComfortable, clean, fantastic staff, wonderful breakfast. We loved staying here.
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Lauren, Gestion de l’hôtel
Thank you so much for your kind review! We’re delighted to hear that you enjoyed your stay and appreciated our comfortable accommodations, clean rooms, and friendly staff. It’s also great to know that our breakfast offerings were a highlight for you! We hope to welcome you back for another wonderful stay soon.
