Note fondée sur 149 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,9 sur 5
92 % des clients le recommandent
5,0 Propreté de la chambre
4,9 Service et personnel
4,9 Confort de la chambre
4,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Publié le 10 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Ryan Davidson, General Manager, Gestion de l’hôtel
Dear Megan,Thank you for taking the time to post your rating.Kindest regards,Ryan DavidsonGeneral Manager
5 sur 5
par un voyageur

Highly recommended

Publié le 5 oct. 2024 sur Hotels
Amazing stay. Beautiful room, comfortable beds, happy friendly staff and amazing food. Couldn’t ask for more.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Ryan Davidson, General Manager, Gestion de l’hôtel
Dear Pamela,Thank you for your kind review.I am happy to read the rooms and staff made an impression on you; it is great to hear you found the stay and food amazing and we hope to welcome you back in the near future.Kindest regards,Ryan DavidsonGeneral Manager
5 sur 5
par un voyageur

Publié le 30 sept. 2024 sur Hotels
Beautiful accommodation and amazing dinner!
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Ryan Davidson, General Manager, Gestion de l’hôtel
Dear Alison,Thank you for taking the time to post a review of your most recent stay with us.It is great to hear how beautiful you found that accommodation and that you enjoyed your dinner with us.We hope to welcome you back in the near future.Kindest regards,Ryan DavidsonGeneral Manager
5 sur 5
par un voyageur

Publié le 24 sept. 2024 sur Hotels
This by far was our favorite place to stay while we were in Scotland. Our room was huge, amazing property. It was my wife's birthday and they helped celebrate it at dinner. Yes, this place cost a pretty penny, but for one night we stayed in a castle and my wife felt like a queen. Such a beautiful location and property. Staff was extremely welcoming and accommodating.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Ryan Davidson, General Manager, Gestion de l’hôtel
Dear JohnThank you for taking the time to post such a wonderful review.It is great to hear that we were able to help celebrate your wife's birthday and make it something special.The staff and I look forward to welcoming you back to the Castle in the near future.Kindest regards,Ryan DavidsonGeneral Manager
5 sur 5
par un voyageur

Once in a Liftime Trip

Publié le 9 sept. 2024 sur Hotels
Everything was clean. Room was a little small but bathroom was a nice size. Grounds were well maintained compared to other castles we stayed at on this vacation. Service was impeccable.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Ryan Davidson, General Manager, Gestion de l’hôtel
Dear Patricia,Thank you for the kind review and it is great to read that you were able to spend some time in the grounds during your stay.I will pass on the lovely comment about service to the team and I am glad their care shone through.Kindest regards,Ryan DavidsonGeneral Manager
5 sur 5
par un voyageur

Publié le 6 sept. 2024 sur Expedia
The staff was very friendly and accommodating. We don't usually travel in "luxury" hotels so this was a very fun treat with a great dinner at the restaurant and a generous breakfast and many details we were not expecting. We felt very pampered.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Ryan Davidson, General Manager, Gestion de l’hôtel
Dear Suzanne,Thank you for taking the time to post a review of your recent stay.It is great to read how much you enjoyed all aspects of your stay including dinner and breakfast and that the service from the staff left an impression.We hope to welcome you back again in the near future.Kindest regards,Ryan DavidsonGeneral Manager
1 sur 5
par un voyageur

Publié le 5 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Ryan Davidson, General Manager, Gestion de l’hôtel
Dear Jonathan,If you felt your stay was not up to our usual standards please do not hesitate to get in touch via email and I will address any concerns you have.Kindest regards,Ryan DavidsonGeneral Manager
5 sur 5
par un voyageur

Publié le 29 août 2024 sur Expedia
We stayed in the east house and was great for our family of 5 the accommodations were fabulous just wish we were prepared for all the construction as they are adding more facilities but it didn’t hamper our stay at all. Staff couldn’t be nicer!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Ryan Davidson, General Manager, Gestion de l’hôtel
Dear Karen,Thank you for taking the time to post a review of your time with us.Our three bed East Lodge is indeed a fabulous family accommodation and I am glad that it met all of your needs.Kindest regards,Ryan DavidsonGeneral Manager
4 sur 5
par un voyageur

Publié le 23 août 2024 sur Expedia
It's fancy just as you would expect in a castle. Food was just okay.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Ryan Davidson, General Manager, Gestion de l’hôtel
Dear Kimberly,Thank you for your feedback on your most recent stay with us.We take all feedback on board to further improve our services and offer.We hope to see you back in the future.Kindest regards,Ryan DavidsonGeneral Manager
5 sur 5
par un voyageur

Publié le 12 août 2024 sur Expedia
From the moment you step through the door you are the most important guest they have. The castle was stunning inside and out. The staff were phenominal. This property is worth coming back for. A 10plus. Our room was absolutely breathtaking! A surprise bed turn down. Cannot say enough about Crossbasket Castle! It is worth staying here. You will not regret it!
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Ryan Davidson, General Manager, Gestion de l’hôtel
Dear Margaret,Thank you for taking the time to review your stay with us.I am happy to read how much you enjoyed your time with us and it is great that the team made such an impact you.We hope to see you back ain the near future.Kindest regards,Ryan DavidsonGeneral Manager