Note fondée sur 196 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,5 Service et personnel
4,1 Confort de la chambre
3,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel standard pour visiter Sterling et Glasgow
Publié le 1 sept. 2024 sur HotelsAncien hôtel Ibis Budget, il a changé d'enseigne pour GO2. La chambre est spacieuse et a été rénovée récemment. Très propre.
Gros bémol, nous avions réservé les petits déjeuners et il s'avère qu'ils ne sont pas servis sur place mais fournis à emporter. La responsable, très compréhensive, nous en a proposé le remboursement tout en nous indiquant des restaurants à proximité. Ce que nous avons accepté. Merci Hotels.com pour le manque d'informations !
Sinon Sterling (très jolie) est à 20 mn de voiture et Glasgow (décevante) à 1/2 heure de train.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par Reception, Gestion de l’hôtel
Thank you for providing feedback on your stay with us, we very much appreciate you taking the time. I am sorry that you were misinformed regarding the breakfast, however hope that the alternate breakfast establishments met your expectations. Kind Regards, go2 Glasgow Cumbernauld
par un voyageur
Publié le 8 août 2023 sur Hotels
Hotel en banlieue éloignée de Glasgow, d'apparence très moyenne. Les chambres sont ok, mais les parties communes laissent à désirer, en mauvais état et cela ne sentait pas particulièrement bon. Le jour de mon séjour, le WIFI ne fonctionnait pas du tout.
Commentaires de Gestion de l’hôtel
10 août 2023 par Reception, Gestion de l’hôtel
Thank you for taking the time to provide feedback on your stay. We really appreciate it. Kind Regards, Reception
par un voyageur
Publié le 26 sept. 2024 sur Hotels
Budget hotel. Staff helpful and friendly. Heating in room not working. Fan in bathroom not working. Could hear other guests in rooms, water, and general noise, staff were helpful in providing hairdryer and charging plug. Bed comfy. Outside had overflowing bins.
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Reception, Gestion de l’hôtel
Thank you for providing feedback on your stay with us. We appreciate you taking the time. Our apologies that the heating was not functioning correctly in your room. Reception would have rectified this immediately if advised. The hotel is in the process of a rebrand and our refuse collection was delayed as a result. This has now been dealt with. Thank you for staying with us. Regards, go2 Glasgow Cumbernauld
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Well priced hotel. Seems to be an aging property, but the beds seem to be new. Very comfortable and the rim and bathroom were clean. Would stay again.
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Reception, Gestion de l’hôtel
Dear Tiffany, Thank you for providing feedback on your stay with us, we really appreciate you taking the time and hope that you will visit again. Regards, go2
par un voyageur
Fine if you need a place to sleep
Publié le 19 sept. 2024 sur HotelsIf you need a bed that's ok and is really convenient to access from the motorway then this place might be for you.
The member of staff on reception was lovely, check in was quick and easy.
Unfortunately, there seemed to be a large group of young people staying at the same time as us and they were very loud - banging on each others doors, lots of shouting and laughing. Sadly the rooms are not very sound proof - we could hear the shower and toilet in adjoining rooms.
The hotel is dated, it has obviously been part of other chains in the past and very little has been changed as it changed hands (the fire instructions on the back of the door still have Ibis Budget logos on them).
The bathroom was clean but there is no provided toiletries beyond hand soap.
The bed linens were all clean. We had 3 pillows for 2 guests and they were all very thin and not the most comfortable. The mattress was also acceptable but had plenty of room for improvement. Cobwebs and mould on the ceiling but carpets and surfaces were clean.
The room was very spacious.
The hotel is easy to access from the motorway and there is a pub next door for food and drink.
As we just needed a place to crash and get some rest during a long car journey it was fine. I could have slept better but it could have been much worse.
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Reception, Gestion de l’hôtel
Thank you for taking the time to provide feedback on your stay with us. We really appreciate it and hope to welcome you again in the future.
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Welcoming staff
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Reception, Gestion de l’hôtel
Dear Ronald, Thank you very much for taking the time to provide feedback on your stay. I am glad to hear that you found our staff to be helpful and do hope that you will visit us again. Kind Regards, go2 Glasgow Cumbernauld
par un voyageur
Publié le 29 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
29 août 2024 par Reception, Gestion de l’hôtel
Dear Penny, Thank you for leaving feedback on your stay with us, we really appreciate it. We do hope to welcome you again. Kind Regards, go2 Glasgow Cumbernauld
par un voyageur
Publié le 23 août 2024 sur Hotels
Staff pleasant and helpful. Bed clean and shower ok. The carpet was a disgrace obviously cleaned but so marked… looked dreadful.
Commentaires de Gestion de l’hôtel
23 août 2024 par Reception, Gestion de l’hôtel
Thank you for providing feedback on your stay with us, we really appreciate you taking the time. We have recently rebranded to go2 and plan in the future to refurbish where required. We hope that you will stay with us again. Kind Regards, go2 Glasgow Cumbernauld
