Ratings based on 941 Guest Reviews
Hear it directly from our travellers
4.8 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Clised
Posted Oct. 6, 2024 on HotelsThis place is shut. To arrive at midnight on a Saturday night in Glasgow and find yourself without a place to stay was not good. No notice at all that it had closed.
by A traveller
Posted Sep. 30, 2024 on Expedia
by A traveller
Posted Sep. 28, 2024 on Expedia
Property was empty …. Not run as a Hotel. Very disappointed. Was Late and had to find another Hotel.
by A traveller
Posted Sep. 22, 2024 on Hotels
This hotel is not operating … it’s in receivership. I have told one of your team on line, respond to another survey, don’t know how else to get the message through.
Your AI and bots are getting in the way of basic communication and information sharing.
You need to stop send8ng messages and make sure anyone who has booked through you knows the hotel is not operating so they don’t turn up and have major problems!!!!
You seriously have a comms problem.
by A traveller
Posted Sep. 14, 2024 on Expedia
When I arrived to check in I was astounded to find a sign that said the hotel had gone into administration just a few days earlier. I had not been informed prior. Do not book this hotel!
by A traveller
Posted Sep. 11, 2024 on Expedia
The Grasshoppers Hotel closed down the Friday before we arrived. No notice was given to alert us to this situation. Shoddy, shoddy, shoddy customer care. The beds were in the hallway, trash was everywhere. It looked like a dump site. We will never, ever, attempt to stay at this hotel chain again. Still waiting to see if we were billed. Could not contact anyone about this.
by A traveller
Posted Sep. 4, 2024 on Expedia
by A traveller
Posted Sep. 1, 2024 on Hotels
by A traveller
Posted Aug. 26, 2024 on Expedia
Very friendly staff and warm welcome, with goodies even!
by A traveller
Posted Aug. 24, 2024 on Expedia
Once accessed it proved to be a little gem, well situated. Helpful friendly staff, nice room, and cake and ice cream on tap after a hard day sightseeing. Good value for money, What's not to love !
