Note fondée sur 47 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Redmond
Publié le 15 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Management , Gestion de l’hôtel
Thank you for your rating and we hope to see you again in the future.Premier Suite Glasgow
par un voyageur
Publié le 11 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 sept. 2024 par Management , Gestion de l’hôtel
Thank you for your rating and we hope to see you again in the future.Premier Suites Glasgow
par un voyageur
Publié le 17 juill. 2024 sur Expedia
I really enjoyed the well-equipped kitchen and lots of light in the apartment. Windows only open a little bit though. Plenty of sockets for electronics, including by the bed. It is close to many places to eat and there are a couple of Tesco grocery stores nearby. It's about 10 min walk to the Airport bus service. I assume it's a big saving as there is a lot of construction in the area. I would definitely stay there again.
The downsides were very few, but the major one is that I only received information on how to access my room around 2 pm on the check-in day and it included the need to download an app as my phone was going to serve as a key. This is fine; but if you don't have access to wifi or don't have a smartphone or aren't quick to use it, it could have been a problem - I think the information how to download the app should be included in the information about this property and opportunity should be given to download and install it prior to arriving, with only the room info to be sent upon check-in. As there is no reception, there is also no option to leave the bags prior to check in. I would also recommend adding a mirror in the bedroom.
Commentaires de Gestion de l’hôtel
1 août 2024 par Eileen , Gestion de l’hôtel
Hi MagdalenaMany thanks for leaving a review following your recent stay with us. I am delighted that you enjoyed your stay and thank you for your positive comments which I will be sure to share with the team. I note your comments regarding the app and I will be sure to include this in our guest information going forward.Thanks again for your constructive comments and we do hope to see you again.RegardsEileen
par un voyageur
Great apartment
Publié le 19 avr. 2024 sur HotelsVery spacious apartment, very clean, with 2 bedrooms and 2 bathrooms and good kitchen. Bit noisy with construction next door.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par Eileen , Gestion de l’hôtel
Hi Noel Many thanks for leaving a review following your recent stay with us. We are delighted that you enjoyed our spacious apartment.I do apologize that you were disturbed by the external construction, unfortunately this is out with our control.Thank you again and we do hope to see you in the future.RegardsEileen
par un voyageur
Publié le 11 oct. 2023 sur Expedia
As other reviewers state, the windows barely open and it can get hot in the unit.
The bed was comfortable, and there was enough space/seating for us.
It is 2 blocks from the Kings Theatre, and 1 block from sauchiehall St. - very convenient
The bathroom had a heated drying rack - very nice
Coordinating the entry into the building and unit wasn't straightforward, so that is the reduced "Communication" rating. Once it got figured out, all was good.
There is an extra deposit directly payable to the Premier, so be warned that is due 24 hours in advance.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Eileen , Gestion de l’hôtel
Hi Rajesh Many thanks for your score and kind comments, we do hope to see you again on your next trip to Glasgow.RegardsEileen
par un voyageur
Publié le 14 juill. 2023 sur Wotif
Commentaires de Gestion de l’hôtel
10 août 2023 par Kirsty, Gestion de l’hôtel
Hi Ewen,Thank you for taking the time to leave a review. If there is anything we could have done to improve your stay, please let me know.Thanks
par un voyageur
Publié le 17 juin 2023 sur Expedia
Great location. Was not very clean.
Commentaires de Gestion de l’hôtel
18 juin 2023 par Talyn N., Gestion de l’hôtel
Thank you so much for taking your time to provide valuable feedback. Our apologies for the incident. Would you please provide us with the area that tend to be the problem regarding the cleanliness?. We can reassure that the issue will be taken seriously.Kind regards,Reception Team
par un voyageur
Publié le 16 juin 2023 sur Lastminute
We washed a load of clothes only because we thought the dryer would work. We put the dryer on for a long time, clothes still wet, we then put on again and left it going overnight and still the clothes were just as wet. Extremely frustrating as we had followed the instructions carefully ☹️☹️☹️
Commentaires de Gestion de l’hôtel
17 juin 2023 par Talyn N., Gestion de l’hôtel
Dear Jane,Thank you so much for taking your time to give us the meaningful feedbacks. Please accept our apologies and we can reassure that the issue of in-suite dryer function will be investigated seriously. Please feel free to reach us through WhatsApp or Phone call during the operation hours, if you have a chance to stay with us again. So our maintenance team can help you sort the issue right away during the stay.
par un voyageur
Publié le 8 juin 2023 sur Expedia
Commentaires de Gestion de l’hôtel
17 juill. 2023 par Kirsty, Gestion de l’hôtel
Thank you for taking the time to let us know about your stay. We are so glad you enjoyed it and hope to welcome you back again soon.
par un voyageur
Publié le 11 avr. 2023 sur Hotels
Spacious but in poor condition, master bedroom door can’t be closed with nail on it sticking out , wardrobe door fell off, very dangerous for kids
Commentaires de Gestion de l’hôtel
15 avr. 2023 par Kirsty, Gestion de l’hôtel
Thank you for taking the time to give us your feedback. Please accept my sincere apologies about the issues you came across in your stay. This is not our standard and try hard to keep everything at a high level. Maintenance have been to the apartment and amended any issues. If you chose to stay again please let us know and I will ensure everything is at 100% for you.
