Note fondée sur 924 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 7 mars 2020 sur Hotels
Commentaires de Gestion de l’hôtel
9 mars 2020 par Radisson Blu Glasgow, Gestion de l’hôtel
Good Afternoon Nadia,
Thanks for recently staying with us at the hotel. I'm glad to see you had an overall enjoyable stay with us and hopefully we can invite you back in the near future.
Kind Regards,
par un voyageur
Publié le 7 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
13 nov. 2019 par Lee - Guest Service Manager, Gestion de l’hôtel
Good Afternoon Julien,
Thanks so much for staying with us recently at the hotel.
We look forward to welcoming you back in the future.
Many thanks,
par un voyageur
Publié le 19 août 2019 sur Expedia
L'emplacement est pratique, très central.
Les chambres ne sont pas chauffées, il a fallu attendre 7h du mat pour enfin avoir un radiateur portatif. Nous avons eu froid comme jamais dans un hotel de cette catégorie. Inacceptable. Chambre 209.
Commentaires de Gestion de l’hôtel
8 oct. 2019 par Radisson Blu Glasgow , Gestion de l’hôtel
Good Evening,
Thank you for staying with us at the Radisson Blu Glasgow.
It saddens me to see that your stay was not up to our usual standards and for that I apologise.
If you would like to discuss in further detail, please don't hesitate to contact us.
Regards,
par un voyageur de Irlande
Publié le 27 sept. 2018 sur Expedia
Excellent hotel bien situe pour les restaurants et le shopping.
par un voyageur
Not a 5 stars
Publié le 15 août 2018 sur HotelsHotel for business , surely not a five stars
par un voyageur
Publié le 4 août 2018 sur Hotels
par un voyageur
Publié le 25 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 août 2024 par Radisson Blu Glasgow, Gestion de l’hôtel
Dear Grace,Thank you for sharing your experience with us.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.It would be a pleasure to welcome you back. Warmest Regards,Radisson Blu Glasgow
par un voyageur de New York
Publié le 24 août 2024 sur Expedia
Very nice hotel and room. No complaints. Check in was excellent. Very nice breakfast.
Commentaires de Gestion de l’hôtel
25 août 2024 par Radisson Blu Glasgow, Gestion de l’hôtel
Dear David, Thank you for this kind review.It is heartening to hear that your stay at Radisson Blu Hotel Glasgow was enjoyable across all aspects.We are thrilled that you had a pleasant experience with our check-in process and that you enjoyed the breakfast offerings. Our commitment to cleanliness and service quality is paramount, and your acknowledgment of the hotel's condition and the room's standards is much appreciated. We look forward to seeing you again soon.Warmest Regards,Radisson Blu Glasgow
par un voyageur
Publié le 24 août 2024 sur Hotels
A little disappointed TBH for a hotel which is at the top end of city centre room rates.
Tired building, under going maintenance currently alot of loud construction work which was not advertised. Lifts were getting overhauled and had to wait long period to use.
Room was on top floor and there are multiple buckets catching roof leaks. These aren't something that have just happened as long term stains on walls and ceilings showing dispair. I would not expect this from any public building let alone a Hotel.
This Hotel does not have a Gym although its advertised as having one, for the room rate this type of Hotel without a Gym is unexpected and disappointing.
The room itself 645 was clean and nice decor. However, maintenance has let it down.
1.The door needed to be shoved open as very stiff, a bit concerning from a safety/fire point of view as difficult to open from the inside (my wife could not open it). The door was possibly water damaged or misaligned to the door frame.
2. The toilet constantly ran and had a poor flush - it needs a new siphon. Inconvenience of noise when trying to sleep.
3. The noise from the air conditioner was extremely inconvenient and annoying - constant dripping noise when in use and not, which disrupted sleep. Suspect it has an issue with the refrigerant circulation and would recommend it is checked ASAP.
Breakfast was good. All staff were friendly and helpful.
Commentaires de Gestion de l’hôtel
27 août 2024 par Radisson Blu Glasgow, Gestion de l’hôtel
Dear Stephen,Thank you for sharing your experience with us.We are pleased that you found the decor of your room to be appealing and that the breakfast was to your satisfaction. Our team always strives to provide friendly and helpful service, and it is wonderful that you felt supported by them during your stay.However, we apologise for certain aspects of your stay falling short of your expectations. The hotel is indeed undergoing significant refurbishment to enhance our guest experience, including the modernisation of our lifts and the meticulous restoration of our rooms. Rest assured, we are doing our utmost to keep the disruption to a minimum by restricting renovation hours. Concerning the issues with the door and the air conditioning unit in room 645, we will certainly have our maintenance team investigate and address these matters promptly. Furthermore, we wish to clarify that while our gym facilities are being upgraded, we have temporarily closed them to ensure the forthcoming Fitness, Pool & Spa facility. We understand the importance of such amenities and appreciate your patience as we improve our hotel.Glasgow is a vibrant city, and our central location offers guests convenient access to local attractions, fantastic shopping, and cultural experiences. We hope that you were nevertheless able to enjoy the charm and vibrancy of Glasgow.It would be a pleasure to have you return to experience the improvements firsthand.Warmest Regards,Radisson Blu Glasgow
par un voyageur
Publié le 24 août 2024 sur Hotels
