Note fondée sur 6 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Work
Publié le 4 oct. 2024 sur HomeAwayI thought the place was great. Good location clean and had everything I needed.
par un voyageur
Bad experience
Publié le 12 janv. 2023 sur HomeAwayI’ve used this service for years with glowing reviews for the properties and customer service from the host. When entering this property with my family we smelt an overwhelming smell. We tried several methods to reach our host and our issue was not fixed. It took over two weeks for a response to the issue with no resolve. I got .. it is what it is. The smell my husband discovered was creasolt coming from the stove that the last guest or cleaning crew left the damper open. The stove clearly had not been properly maintained as their chimney. The smell took over their property and there is no way the cleaning crew that was there prior to our arrival dis not smell this. We had to spend our entire first day/night ourselves due to the lack of accountability from our service eliminating the smell. It was so strong that we had headaches and looked for a hotel stay but everything was booked. We fixed the issue after closing the damper and airing out and properly cleaning the property. BUT this was not our responsibility as we paid for a clean rental. Our host and our their service they use should have came to clean and assess the issue while we left to enjoy our vacation. Beware… . Dated, and your on your own if you have a issue.
Commentaires de Gestion de l’hôtel
8 févr. 2023 par VrboOwner, Gestion de l’hôtel
Thank you for your review. We are disappointed to read that your recent experience was not satisfactory. We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We’re sorry to hear that the home was in this condition upon your arrival - please know that this is not the regular standard for our properties. We have implemented a Premium Clean program so we can continue to strive to provide our guests with fulfilling experiences; We apologize for any missteps, as it is never our intention to disappoint. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur de Vernon
Cozy getaway
Publié le 14 oct. 2022 sur HomeAwayGreat location, great condo! Spacious, clean and cozy! Love that it is pet friendly, even though we did not bring our dogs along this time (will keep this in mind for future trips). A few of the blinds need some minor repair and the kitchen could use a mixing bowl but was otherwise well stocked. We had a very comfortable stay!
par un voyageur
Good /bad
Publié le 12 sept. 2022 sur HomeAwayLiked the w/D , other ladies used . Loved the rocking chairs outside , but the stove needs work , please have someone check the burners .
par un voyageur
Great Clean Stay
Publié le 30 août 2022 sur HomeAwayWe love the area. Close to so many things in different directions. We love going to the river during the day and out at night for dinner and entertainment.
par un voyageur de Hanson, MA
Clean condo
Publié le 26 févr. 2022 sur HomeAwayVery convenient location and spacious condo.
