Note fondée sur 38 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Lower than expected !!
Publié le 10 oct. 2024 sur HomeAwayCouch was really dirty . Dog hair all over the futon. Mold and mildew smell all over the house . Upon leaving the house we cleaned the whole house . The person who came to clean the house was rude , gave an attitude about check out process .
Commentaires de Gestion de l’hôtel
25 oct. 2024 par VrboOwner, Gestion de l’hôtel
Hi, Faizullah, thank you for sharing your feedback. I sincerely apologize for the condition of the home upon your arrival, including the dirty couch and the unpleasant odors. Your feedback is invaluable, and I will ensure that it is documented and shared with our local management team for further investigation.
I also regret to hear about your interaction with the cleaning staff. This is not the level of service we strive to provide, and I will address this matter internally. We value your feedback and hope to provide you with a better experience in the future.
par un voyageur de Michigan
Lovely location!
Publié le 2 oct. 2024 sur HomeAwayThe house is a cobbled on cottage with many obvious additions. There is a dire lack of outlets and many extension cords needed to charge anything. It was generally comfortable with several seating areas and the beds were also good with clean sheets. We threw a sheet over the dirty couch in the living room and that helped a lot. Overall it was a great location, and if you could adjust to the extension cords it was a good place to set up base.
par un voyageur
Midweek visit to New Hampshire
Publié le 21 août 2024 sur HomeAwayLet’s just start with- overall the house served its purpose. We had a roof over our heads for the 4 days we were in town. There were some oddities about this place that I will list below.
Negatives
This is not an air conditioned house. It has 1 window unit in the kitchen. The house was 89 deg upon our arrival and took two days to even get to 79 deg. You must run the dehumidifier constantly and empty the bucket multiple times a day. There are fans in every room but not outlets in every room so there are extension cables running everywhere.
There is no hot water. For dishes, laundry or showering.
The “dog run” out back is overgrown with 4+ feet of weeds
The house/furniture overall is old. Lots of stains.
Found some “splatter” “spill” areas that the cleaners had missed but wasn’t too bad.
The TVs all run on Roku but there isn’t a Roku controller for each tv so some TVs were inoperable.
Positives
Laundry on site
Quiet neighborhood
Full kitchen with provided dishes
Lots of bed options. The futons were super comfortable.
Provided linens and soaps
Again overall it did its job but there is definitely room for improvement.
par un voyageur
Bartlet, NH
Publié le 14 juill. 2024 sur HomeAwayThe home was in a great location and well stocked. However several of the listed amenities were unusable and that was disappointing. All of the fabric furniture was heavily stained and pretty gross, so much so that my kids preferred to sit on wooden kitchen chairs over the futons or sofas. The area advertised as a fenced in dog yard was completely overgrown with waist-high weeds and not usable. There was a dehumidifier running to help with the mustiness of the lower level (where the bedrooms are) but the cord runs across the stairs and is a bit of a hazard.
Overall, the location was great but the home itself was just fine.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your experience, Amanda. We are happy to hear you enjoyed the location, though we apologize for the issues that prevented you from fully enjoying your stay. We wish that you had alerted us to the issues while in the home so that we could rectify the situation as we worked to fix the issues to which you had alerted us. We take guest feedback seriously and have forwarded all your concerns to the local operations manager so that we can take the appropriate steps toward a resolution. We will continue to work with both our local operations manager and the homeowner to make improvements to this home, and we hope you will give us a second chance to impress you.
par un voyageur
Great House
Publié le 29 août 2023 sur HomeAwayWe loved the house and how close it was to so many fun activities. The house was warm and inviting.
par un voyageur
Awsome vacation
Publié le 27 août 2023 sur HomeAwayFrom the start it was amazing. Check i was easy. The house was beautiful and clean. They had everything we needed. Everyone had a great time. Looking forward to staying next year.
par un voyageur
Immaculate but Basement Musty Bedrooms and Old Mattresses
Publié le 14 août 2023 sur HomeAwayThe home was really close to Story Land which was our primary destination. Easy check in and access. The home was immaculate. The kitchen had updated appliances and the bathrooms were recently updated.
However, the bedrooms were basically in the Basement and both had a strong musty and moldy smell to them. All the mattresses were super old and had and “egg-crate/foam layer” on top to cover up how old the mattresses were. Having bad allergies to mold and dust, I woke up the first morning to a sever sinus headache and feeling awful. For the rest of our stay, my daughter and I slept on the pull out sofa in the addition back room and my traveling companion slept on the pull out futon in the living room. I was thankful I brought extra bedding with me.
Commentaires de Gestion de l’hôtel
26 sept. 2023 par VrboOwner, Gestion de l’hôtel
Charli. thank you for sharing your experience, we're pleased you thought our home was immaculate and that its location served you well! That said, we sincerely apologize for any musty smell you detected and that the mattresses did not suit your party. The local manager assured us that there is no musty smell present at this time and that there is a dehumidifier downstairs. Also, while we acknowledge that beds will not suit everyone's specific preferences, we regret that ours was not comfortable for you. We hope to have the opportunity to better impress you in the future and provide an amazing vacation experience.
par un voyageur
Location in the Mountains! Cozy!
Publié le 3 juin 2023 sur HomeAwayWhat a great place for a larger family, everything we needed was there, and location was where we wanted to be, near N.Conway yet tucked in the White Mountains! We stayed memorial week, I’m sure the winter months would be amazing to stay there too!
par un voyageur
Perfect storyland get-away house
Publié le 29 mai 2023 sur HomeAwayWe had 6 adults and 6 kids in this house for our storyland weekend away. This house held us all comfortably! Pros: plenty of space! Fully stocked kitchen. Very cute cabin feel. Cons: the pullout couch bed in the add on room was very uncomfortable and we could not find bedding to fit that bed. The downstairs bedrooms were freezing the first night and then dreadfully hot the second night.
Overall we had a great time and would definitely stay here again.
Commentaires de Gestion de l’hôtel
20 juin 2023 par VrboOwner, Gestion de l’hôtel
Thank you for sharing your feedback, Elizabeth. We are so glad that you had a wonderful time at our beautiful home. We appreciate you letting us know there is room for improvement, and we will pass your comments on to our local operations manager for consideration. We hope to have another chance to impress you in the future.
par un voyageur
Great mountain chalet
Publié le 5 mars 2023 sur HomeAwayExcellent location for a ski weekend just a few minutes up the road from Attitash. Well kept, fun chalet style with lots of sleeping options for family/friends. Really seamless check in/out experience communication-wise. Spaghetti Shed was a nice take out option walking distance and Cabin Fever was a fun rustic spot for dinner nearby.
Will definitely consider it again.
