Note fondée sur 148 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,4 Service et personnel
4,0 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 mars 2022 sur Wotif
par un voyageur
Publié le 22 févr. 2022 sur Wotif
The presentation, excellent.
The amenities, excellent.
The host, excellent.
Better layout than a motel!!!
Commentaires de Gestion de l’hôtel
23 févr. 2022 par Cathy, Gestion de l’hôtel
Thank you for your lovely feedback, we look forward to seeing you again.
par un voyageur
Publié le 16 janv. 2022 sur Hotels
A fantastic overnight stay in a cabin which was clean and comfortable. All park facilities were neat and tidy.
Commentaires de Gestion de l’hôtel
23 févr. 2022 par Cathy, Gestion de l’hôtel
Thank you for your lovely feedback, we look forward to seeing you again.
par un voyageur
Publié le 11 janv. 2022 sur Expedia
par un voyageur
Publié le 2 déc. 2021 sur Wotif
The shower had lots of room, good pressure, clean, bed was comfortable, we have booked in again for next year. Service was great.
Commentaires de Gestion de l’hôtel
7 déc. 2021 par Cathy, Gestion de l’hôtel
Hi Donna,
Thank you for your lovely feedback, we look forward to seeing you again next year. Have a lovely Christmas and 2022.
par un voyageur
Publié le 15 nov. 2021 sur Expedia
par un voyageur
Publié le 28 juill. 2021 sur Lastminute
Air Con didn't reach kids room so they were freezing. Bathroom was not clean. Lights/lamps there but did not work. Basic amenities were not provided (paid extra upon check in when told there was no linen in the room for bunk beds - I have never before been handed sheets, towels, doona and soap at check in to then go make beds when they knew how many were coming and ages of kids). Only powerpoints were at kitchen bench and in bathroom.
Commentaires de Gestion de l’hôtel
28 juill. 2021 par Cathy, Gestion de l’hôtel
Hi,
Thank you for your feedback, we have the largest air conditioning system in the villas and they are also double brick, so usually they are very warm and toasty. I apologise that some of the lights were not working, everyone is told on arrival that if there is anything wrong to please let us know straight away as most things can be fixed at that time. We have staff here 24 hours for that reason. In regards to the linen for the bunks , you are right the queen bed is always made up and we give people the option if they want to bring their own for the bunks or hire it. As you booked through Wotif this is listed in their special check in instructions, guests also get an automated email explaining that linen is not included on the bunks when they book. I can only apologise if you didnt recieve this as it should be automated.
par un voyageur
Publié le 14 juin 2021 sur Lastminute
Commentaires de Gestion de l’hôtel
28 juill. 2021 par Cathy, Gestion de l’hôtel
Thank you for your lovely feedback, we look forward to welcoming you again.
par un voyageur
Publié le 31 mai 2021 sur Wotif
Very friendly managers who couldn’t do enough to assist us in our stay.Definatley will stay again.👍
Commentaires de Gestion de l’hôtel
28 juill. 2021 par Cathy, Gestion de l’hôtel
Thank you for your lovely feedback, we look forward to seeing you again.
par un voyageur de 2380
Publié le 8 janv. 2021 sur Wotif
The room fitted myself partner 2 kids and mother in the 1 room, extremely afforable, plenty of room staff were lovely and wonderful they gave us info on local places.
Commentaires de Gestion de l’hôtel
8 janv. 2021 par Cathy, Gestion de l’hôtel
Thank you Claire for your lovely feedback, we look forward to welcoming you and your family again. Have a lovely 2021.
