Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Nice vacation house
Publié le 11 oct. 2024 sur HomeAwayHouse was very clean, modern kitchen, bathrooms were very clean. Nothing negative to say about the house or the Owner. Renters should be aware that they list two single beds in the basement, they are cots also the house is in a neighborhood and does not give you that Catskill feeling. Patio furniture was a little rough and we would not sit on it. The pond was very shallow and not really useable for any activities. Plenty of firewood for bonfires.
par un voyageur
Guys get away
Publié le 10 sept. 2024 sur HomeAwayStayed here with a couple of friends while going to Monticello Motor Club. Great property and hosts. If you are coming to the car track with a trailer be sure to leave your trailer at the track before coming to the house. Narrow one lane road and small turn around end street were a challenge. I looked at the exterior pictures and thought the wrap around driveway was bigger.
Commentaires de Gestion de l’hôtel
12 sept. 2024 par VrboOwner, Gestion de l’hôtel
It was our pleasure hosting you. Welcome back anytime.
par un voyageur
Not as expected
Publié le 7 sept. 2024 sur HomeAwayAfter a long day traveling the least you want to see when you go to bed on your first night, it’s seen hairs on your bed sheets! These were not pet hairs! Well, I sent the host pics via text which she only replied to us the next morning saying she will contact her cleaning staff to let them know! There were no fitted sheets to change and just ended up brushing them off!! The next day, we noticed long hairs on one of the other rooms where my boy was sleeping (he has short hair)! I also let her know immediately via text which she didn’t reply at all! Again, no extra fitted sheets available to change!
Communication with this host was terrible since the first inquiry! I did ask her if she could wave me some NOT all of the cleaning fees for obvious reasons which she never replied! I have the videos and the texts to prove my review about this rental. I left this property cleaner than what I found it!
This property shouldn’t be advertised as to have a lake view, it was more of a filthy pond/swamp in their backyard.
Other little things like tv controls not working in the basement which we have to use/replace with the upstairs tv controls’ batteries. I asked her about this which she replied the next day with “glad you figured out”!!
If you are scared of spiders, this place is definitely not for you, we found few big ones inside the house. Overall a terrible experience, the host doesn’t communicate at all! Never stay here again!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you Maryhen for your review. We are a small family-owned business that always put forward our best effort to ensure our guests have a comfortable and memorable stay.
To re-emphasis this is what we did to ensure this for your stay:
When you first reached out about your allergies, we paid our cleaning company an extra fee (despite our listing being pet friendly) for a deep clean of our property prior to your arrival, all complimentary to you. This was on top of an already discounted pricing per your request to waive certain fees.
Regarding messages, you reached out to my personal cell late in the evening. I replied to the first about the tv remote. Any messages after 10pm would not be responded to unless it’s an emergency.
For the hair issue, we have never had a complaint such as this. Our cleaning company has been with us for a while. I am surprised you would not bring up such issue in earlier messages.
We tried to accommodate your stay prior to check-in but I noticed once we didn’t continue waiving additional fees per your numerous requests, the harrassment started.
Our guests have been wonderful clients of ours, some even repeating visitors. We are sorry that we cannot recommend you for future stays.
par un voyageur
Lovely house
Publié le 6 sept. 2024 sur HomeAwayThe house is very nice and the area is very peaceful. The lake, however, wasn’t really a lake. It was more like a small pond. It was still a nice view, but there was a lot of vegetation in it (lily pads, algae, etc.), so you couldn’t really swim in it, and kayaking in it was also a bit difficult. That said, my friends and I had a great time!
Commentaires de Gestion de l’hôtel
9 sept. 2024 par VrboOwner, Gestion de l’hôtel
Thank you Varsha for the review. We appreciate the feedback.
As disclosed prior to your booking, the lake’s consistency depends on the weather and season. We also provide ample recommendations in the event you are not completely satisfied with the lake, ie Sand Beach Bar.
We thank you for your stay.
par un voyageur de Philadelphia
Clean and friendly owners
Publié le 8 août 2024 sur HomeAwayWe had a great stay. The owners were good with communication. I encourage people to communicate what they need before they arrive. The owners are very accomodating.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par VrboOwner, Gestion de l’hôtel
Welcome back anytime, thanks!
par un voyageur
Had a great time!
Publié le 7 août 2024 sur HomeAwayHad a fun few days with some friends. Beautiful house!
Commentaires de Gestion de l’hôtel
9 août 2024 par VrboOwner, Gestion de l’hôtel
It was our pleasure hosting Beth and company. Would definitely welcome this group back to our home.
par un voyageur
Great
Publié le 23 juill. 2024 sur HomeAwayNice spot on a small lake, lots of fun games provided and enjoyable time for all.
Commentaires de Gestion de l’hôtel
9 août 2024 par VrboOwner, Gestion de l’hôtel
Walker and friends were respectful to our home, would welcome this group again.
par un voyageur
True to pictures—FABULOUS!
Publié le 7 juill. 2024 sur HomeAwaySpotless! Fun! Close to so much to do, (we saw a concert at Bethel Woods, took a mediation class at Kadampa and tubes down the Delaware) but the house is so wonderful you may not want to leave! Had a great time with hubby and 2 adult children. Airy, bright, clean and so much to do. Hosts also stock the place well so you don’t have to worry about spices, paper towels and garbage bags. HIGHLY RECOMMEND!
Commentaires de Gestion de l’hôtel
23 juill. 2024 par VrboOwner, Gestion de l’hôtel
HI Amanda, it was great hosting you and your family. You all were GREAT!
par un voyageur
Very well appointed
Publié le 26 juin 2024 sur HomeAwayEnjoyed our stay very well appointed and very responsive manager
Beautiful setting would definitely rebook
Commentaires de Gestion de l’hôtel
27 juin 2024 par VrboOwner, Gestion de l’hôtel
Exceptional guests, highly recommended.
par un voyageur
Was great
Publié le 18 juin 2024 sur HomeAwayGreat stay, facilities and generally great
Commentaires de Gestion de l’hôtel
27 juin 2024 par VrboOwner, Gestion de l’hôtel
It was our pleasure hosting your family. Hope to see you again.
