Note fondée sur 19 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,6 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 sept. 2024 sur Hotels
par un voyageur
Publié le 11 sept. 2024 sur Lastminute
Property was beautifully located in very quiet surroundings. Pretty well all of the fundamental were in place and working. Staff were friendly and very helpful. Extensive wildlife made sitting on the balcony charming.
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Reflections Holidays, Gestion de l’hôtel
Hi LanceThank you for taking the time to share your experience! We’re delighted to hear that you enjoyed the peaceful location and the charm of the wildlife from the balcony. It’s great to know that the essentials were well in place and that our team was able to provide friendly and helpful service. We hope to have the pleasure of welcoming you back soon for another relaxing stay!
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Reflections Holidays, Gestion de l’hôtel
Thank you for the 10 out of 10 rating Mrs M!
par un voyageur
Publié le 12 mars 2024 sur Wotif
It’s a beautiful location, loved water skiing and swimming in the lake. Cabins are very old and run down. They have everything you need and beds are comfortable but they are not well maintained and a little dirty. Views are beautiful from cabins & they are quite spacious but things like doors & blinds need repair, cobwebs in ceiling, windows inside and out filthy glass and dead bugs
Commentaires de Gestion de l’hôtel
13 mars 2024 par Reflections Holiday Parks, Gestion de l’hôtel
Hi Kylie! Thank you for your kind words on the great location and I am glad you enjoyed it. I was disappointed to read of some of your comments and to hear that our standards did not meet your expectations. Please be assured that we appreciate all guest feedback and we do review all feedback. We are passionate about introducing change wherever possible in an effort to continue meeting and exceeding our guests expectations. Again, thank you for your feedback and I hope we can welcome you back again soon.
par un voyageur
Publié le 6 mars 2024 sur Wotif
The cabin #6 i was given was NOTHING like the photos on their web site. The floor had not been cleaned and there was stale bread in front and under the couches. Toys and other dirt was behind as well. The cutlery was not clean from previous occupants. Holes were repaired and not painted. Rotten timber at base of shower cubical which is a fibreglass drop in unit. Verticle blinds on main window broken and missing pieces as well as no draw cord. Outer screen door almost doesn't slide.
This would have to be the worst cabin i have stayed in ove the past 15 years of travel for work.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Reflections Holiday Parks, Gestion de l’hôtel
Hi John; Thank you for your candid feedback, I am very sorry to hear that your stay at the park was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return visit.
par un voyageur
Publié le 21 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
8 oct. 2023 par Reflections Holiday Parks, Gestion de l’hôtel
Hi Brett - We see you gave Lake Glenbawn a 6 out of 10 rating. We are always striving to improve and would love to hear back on how we could have made your stay better!
par un voyageur
Publié le 10 oct. 2022 sur Wotif
Unfortunately, our staff had to leave and book alternative accomodation due to the distance from Muswellbrook. Although the Wotif site stated it was 21km, it was a 40 minute drive from Muswellbrook including dirt roads not mentioned on Wotif. Amenities themselves were fine and staff were very helpful
par un voyageur
Publié le 19 mars 2022 sur Wotif
A very beautiful and peaceful place to relax. Abundant wildlife at your door. Everything you need is provided. Just bring your food and drinks.
par un voyageur
Publié le 22 mai 2021 sur Wotif
Beautiful views, clean well equipped cabin. Fantastic stay.
par un voyageur
Publié le 18 mai 2021 sur Wotif
Great view across the lake, quiet & Friendly.
