Note fondée sur 642 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,1 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 juill. 2024 sur Expedia
It was the cleanest room that we have stayed in in a few years. We appreciated that so much!
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Karen Daniel, GM, Gestion de l’hôtel
Thank you for choosing to stay at Baymont Inn & Suites in Glendive, MT. We strive to meet and exceed your expectations. We hope you will come and stay with us again.
par un voyageur
Publié le 1 juill. 2024 sur Expedia
Room was nice, but TV didn’t work and it was awkward checking in at the diner next door.
Overflow parking for large trucks had zero lighting.
Commentaires de Gestion de l’hôtel
1 juill. 2024 par Karen Daniel, GM, Gestion de l’hôtel
Thank you for staying with us at the Baymont Inn & Suites in Glendive, MT. I am sorry your TV malfunctioned. Our Front Desk Staff excels at the magic they use to fix the issue. The Truck parking lot has lighting, I will check that it is functioning correctly. I hope that on your next adventure in this direction you give us another try. We will exceed your expectations!
par un voyageur
Publié le 1 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 juill. 2024 par Karen Daniel, GM, Gestion de l’hôtel
Thank you for staying at the Baymont Inn & Suites of Glendive, MT. We appreciate you taking the time to answer the survey. Please come stay with us again.
par un voyageur
Unsafe place
Publié le 30 juin 2024 sur HotelsMy stay at this hotel was the worst experience I have ever had, due to the following reasons:
(1) Upon my arrival after 5 PM, the room was not ready. Consequently, I had to wait half an hour to check in, and no apology was offered for this inconvenience.
(2) More importantly, during my stay, the property was undergoing construction to repair the exterior walls near the entrance. On the day of my arrival, it was both rainy and windy, which caused the exterior walls under construction to blow in the wind, creating an unsafe environment for entering and exiting the building. This hotel should not accept guests during such construction activities.
Commentaires de Gestion de l’hôtel
10 juill. 2024 par Karen Daniel, GM, Gestion de l’hôtel
I am so sorry that you did not enjoy your stay with us. We are usually on top of getting rooms ready prior to our guests arriving. I apologize for the inconvenience. The siding was damaging during a wind storm a few days prior to your visit. It looks bad I know, but loose pieces are securely attached and there is an entrance towards the back of the building for you to use. Please accept my apologies.
par un voyageur
Publié le 28 juin 2024 sur Expedia
The rooms were clean and the staffs were friendly.
Commentaires de Gestion de l’hôtel
28 juin 2024 par Karen Daniel, GM, Gestion de l’hôtel
Thank you for choosing to stay at Baymont Inn & Suites of Glendive. We strive to meet and exceed our guests' expectations. We look forward to your return.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Breakfast is NOT included with your stay.
Commentaires de Gestion de l’hôtel
17 juin 2024 par Karen Daniel, GM, Gestion de l’hôtel
Thank you for staying at the Baymont Inn & Suites in Glendive, MT. Breakfast is not provided at the hotel as we have a Diner. Morning coffee is free to hotel guests and breakfast is discounted for guests also. I'm sorry for the misunderstanding. I appreciate your comments as they help me to clarify and eliminate issues. I hope to see you again when you are in our arear.
par un voyageur
Publié le 16 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juin 2024 par Karen GM, Gestion de l’hôtel
Thank you for staying at the Baymont Inn & Suites in Glendive, MT. Please reach out and let me know your concerns during your stay. Our team tries to exceed our guests' expectations and I'd like to know how we could do better. Again, thank you for taking the survey.
par un voyageur
Publié le 11 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Karen Daniel, GM, Gestion de l’hôtel
Thank you for choosing to stay at the Baymont Inn & Suites of Glendive, MT. We hope to see you again soon. Again, THANK YOU for choosing to stay with us.
par un voyageur
Publié le 10 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par Karen GM, Gestion de l’hôtel
Thank you for staying at the Baymont Inn & Suite in Glendive, MT. We try to meet or exceed our guests' expectations. Please reach out and let me know how we could have improved your stay. Thank you again for your response to the survey.
par un voyageur
Publié le 6 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 juin 2024 par Karen GM, Gestion de l’hôtel
Please contact my office and let me know what happened with your stay so that I can correct the situation. I appreciate you taking the time to let me know. We strive to exceed our guests' expectations. I apologize that we missed the mark.
