Note fondée sur 887 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,0 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 déc. 2023 sur Hotels
par un voyageur
Publié le 11 nov. 2022 sur Hotels
Le matelas n’est vraiment pas confortable. Le déjeuner est vraiment très basic. Le seul point fort est la piscine avec les jeux d’eau vraiment super et le spa.
Commentaires de Gestion de l’hôtel
15 nov. 2022 par sue, Gestion de l’hôtel
Merci!
par un voyageur
Publié le 15 avr. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
25 avr. 2022 par Sue, Gestion de l’hôtel
Thank you, Eric, for taking the time to complete the review.
Please come back and see us soon!
par un voyageur
Publié le 23 déc. 2024
Commentaires de Gestion de l’hôtel
24 déc. 2024 par Customer Service, Gestion de l’hôtel
Kelly, thank you for your perfect rating! We’re thrilled you enjoyed your stay at The Hotel Glenwood Springs. We hope to welcome you back again soon.
par un voyageur
Publié le 2 déc. 2024
I love the pool for the kids.
Commentaires de Gestion de l’hôtel
5 déc. 2024 par Customer Service, Gestion de l’hôtel
THERESA, it’s wonderful to hear you had a great time at The Hotel Glenwood Springs. We're glad the pool was a hit with the kids! We hope to welcome your family back soon for more fun.
par un voyageur de Flagstaff
Publié le 15 nov. 2024
Commentaires de Gestion de l’hôtel
17 nov. 2024 par Customer Service, Gestion de l’hôtel
Paul, thank you for staying with us at The Hotel Glenwood Springs. We are thrilled you enjoyed your stay. We hope to welcome you back soon!
par un voyageur de ST GEORGE
Publié le 10 nov. 2024
Commentaires de Gestion de l’hôtel
11 nov. 2024 par Customer Service, Gestion de l’hôtel
Cimarron, thank you for your feedback. The team values guest input and aims to make improvements wherever possible. We hope to have the opportunity to provide you with a better experience in the future.
par un voyageur de ST GEORGE
Publié le 21 oct. 2024
This was very disappointing ,
Leaking ceiling
Lumpy pillows
Uncomfortable and old mattress
Broken tile
Mold
Rude staff
Commentaires de Gestion de l’hôtel
31 oct. 2024 par Customer Service, Gestion de l’hôtel
Cimarron, thank you for sharing your experience. The hotel team values guest feedback and will certainly look into the points you've raised. The team is committed to ensuring every guest has a comfortable visit.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Put in the “basement” with a room with broken AC, moved to a suite (no extra charge) but at least the AC worked… filthy laminate wood floors ,, filthy carpet by the elevator ,, just dirty all around.. unfriendly check in employee. Breakfast way below average, won’t stay here again.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Customer Service, Gestion de l’hôtel
Kathy, thank you for sharing your feedback. It seems your experience did not meet your expectations, and the issues you've mentioned are important to us. The team is always striving to provide a clean and welcoming environment. Your comments will be passed along for review. Wishing you safe and pleasant travels in the future.
par un voyageur
Publié le 3 oct. 2024 sur Expedia
My husband and I stayed here and had a room on the first floor. The walls must have been thin, because we could always here noise from the hallway. We were also near the breakfast area and one night a HUGE group of tourists met there until late into the night and it was quite loud. The rooms are clean, but dated.
Commentaires de Gestion de l’hôtel
5 oct. 2024 par Customer Service, Gestion de l’hôtel
Michelle, thank you for sharing your feedback. It sounds like there may have been some disturbances during your stay. Rest assured, the team always strives to improve the experience for guests. It is good to know that you found the rooms clean. Your insights are valued.