Note fondée sur 580 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 août 2024 sur Expedia
Tres bel hotel entoure d'un parc magnifique. Personnel aimable et à l'ecoute, propreté irreprochable, petits déjeuners excellents.
Neanmoins, espace insuffisant pour les vêtements, wifi faible et instable, pas de robinet melangeur au lavabo, pas de brosse à WC, eclairage aveuglant dans la salle de bains. Rien d'insurmontable, mais a ameliorer.
Commentaires de Gestion de l’hôtel
27 août 2024 par gavin, Gestion de l’hôtel
Dear Ghislaine, Thank you for your kind words and for taking the time to share your feedback. We are delighted that you enjoyed the beauty of our hotel, the surrounding park, and our breakfast offerings. It's also great to hear that our staff made a positive impression on you.We genuinely appreciate your constructive feedback regarding the room amenities. We apologize for the inconveniences you experienced, and I assure you that your comments have been noted. Our team will review the space for clothes, Wi-Fi stability, and the other issues you mentioned to see how we can make improvements. We are always striving to enhance our guests' experience, and your input is invaluable in helping us do that.We hope to have the opportunity to welcome you back in the future, where you will find an even better experience. Please do not hesitate to contact us directly for any assistance during your next stay.Kind regards Gavin Jones General Manager
par un voyageur
Publié le 26 sept. 2020 sur Hotels
Recommandé
pour Tout le mondepar un voyageur
Bel hotel mais petites routes pour y accéder
Publié le 23 janv. 2015 sur Expedia
Pour : petit déjeuner
Contre : eu chaude a mis dtempsa arrer jusqu'à ma chambre!
- en cours de rénovation lors de mon séjour qui explique peut-être l'absence d'ascenseur ou de son utilisation
- personnel très accueillant
- petit-déjeuner excellent
- repas un peu cher
par un voyageur
Publié le 27 août 2024 sur Expedia
Staff great except the cook as the food in the evening was terrible
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Gavin , Gestion de l’hôtel
Dear Eric,Thank you for choosing to leave a review. We do apologize that you did not enjoy your most recent stay here with us. We will of course pass on your comments to the management team.We do hope that you choose to stay here with us again in the near future so we are able to redeem ourselves.Kind regards Gavin Jones General Manager
par un voyageur
Publié le 26 août 2024 sur Hotels
The surroundings were lovely but decor and furniture in the public areas were shabby, tired and in need of refurbishment. Drinks in rhe bar were overpriced
Commentaires de Gestion de l’hôtel
27 août 2024 par gavin, Gestion de l’hôtel
Dear Sharon, Thank you for choosing to leave a review. We are glad that you enjoyed your most recent stay here with us. It is lovely to hear that you enjoyed the our lovely surroundings. We are currently in the process of discussing refurbishments taking a place around the hotel. We will pass on your comments to our management team.Once again thank you for choosing to leave a review, we do hope that we can welcome you back in the near future. Kind regards Gavin Jones General Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
The staff were helpful and friendly, the rooms were lovely and clean, the grounds were pleasant.
Good range of options at breakfast but would have liked porridge available. Having just one coffee machine in the dining room led to long queues. Suggest staff serve coffee in pots as they do with tea.
Commentaires de Gestion de l’hôtel
27 août 2024 par Gavin , Gestion de l’hôtel
Dear Anne, Thank you for choosing to leave. We are pleased that you enjoyed your most recent stay here with us. We will of course pass on all your comments to all involved. We appreciate the feedback with regards to the coffee machine at breakfast and this has been passed on to the Food and Beverage team. Once again we thank you for choosing to leave a review and we do hope we can welcome you back in the future. Kind regards Gavin JonesGeneral Manager
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par gavin, Gestion de l’hôtel
Dear Tamara, Thank you for choosing to leave a review. We are pleased that you enjoyed your most recent stay here with us. We do hope we can welcome you back in the near future. Kind regardsGavin Jones General Manager
par un voyageur
Publié le 19 août 2024 sur Expedia
Enjoyable but failed to clean the room on one day.
Commentaires de Gestion de l’hôtel
27 août 2024 par gavin, Gestion de l’hôtel
Dear Brian, Thank you for choosing to leave a review. We would like to apologize that your room was not cleaned after the first night, this is something we will look into with our housekeeping staff. We are pleased that you did enjoy your overall stay here with us at the hotel. We do hope that we can welcome you back to the hotel in the near future. Kind regards Gavin JonesGeneral Manager
par un voyageur
Publié le 19 août 2024 sur Hotels
Enjoyed but failed to clean the room on one day.
Commentaires de Gestion de l’hôtel
27 août 2024 par Gavin , Gestion de l’hôtel
Dear Brian, Thank you for choosing to leave a review. We would like to apologize that your room was not cleaned after the first night, this is something we will look into with our housekeeping staff. We are pleased that you did enjoy your overall stay here with us at the hotel. We do hope that we can welcome you back to the hotel in the near future. Kind regards Gavin JonesGeneral Manager
par un voyageur
Business trip stay over
Publié le 17 août 2024 sur HotelsOverall a good hotel
Commentaires de Gestion de l’hôtel
27 août 2024 par Gavin , Gestion de l’hôtel
Dear Karen.Thank you for choosing to leave a review. We are pleased that you enjoyed your most recent stay here with us. We do hope we can welcome you back in the near future. Kind regardsGavin Jones General Manager
