Ratings based on 256 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
77% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Lovely staff. I will stay again

Posted Jun. 8, 2023 on Hotels
Staff are great. Very welcoming and efficient. Food is great too. Shame the bar and the terrace cannot open at the same time.
5 out of 5
by A traveller

This traveller left a rating score only Posted Feb. 8, 2023 on Hotels
4 out of 5
by A traveller

A few things need improvement

Posted Nov. 12, 2022 on Hotels
A pity there’s no minibar in the room Also, the vending machines should be updated to accept card payments in light of the above.
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 15, 2022 on Hotels
5 out of 5
by A traveller

Posted Sep. 8, 2022 on Expedia
Excellent breakfast buffet!
Comment from Hotel Management
Sep. 8, 2022 by IH, Hotel Management
Thank you for the nice review.Team Hotel Goes.
5 out of 5
by A traveller

Excellent all round

Posted Sep. 7, 2022 on Hotels
Great staff, great room & great food.
5 out of 5
by A traveller

Very good place to stay on business

Posted Apr. 23, 2022 on Hotels
Great staff. Great hotel. Beds lose them a point cos they could be more comfortable
4 out of 5
by A traveller

A very pleasant hotel with great staff.

Posted Apr. 2, 2022 on Hotels
Lovely hotel with great staff. Good menu choice. Room fridge didn’t keep stuff cool. The gardens and surrounding areas need some work.
Comment from Hotel Management
Apr. 2, 2022 by Irma, Hotel Management
Thank you very much for your review! We estimate the value of letting us know about your experience. However, we're sad to hear that your stay wasn't as expected. Therefore I've discussed your points of attention with our Technical service and gardener, so that we can prevent this from happening again. Of course, we would like to welcome you back as one of our guests in the future again!
2 out of 5
by A traveller

Not business trip friendly

Posted Feb. 26, 2022 on Hotels
The hotel advertised as a business friendly hotel. However due to flight I arrived at hotel at 11pm, and absolutely no facility to get food or drink. All restaurants and bars closed. The check in staff refused to even sell me one beer (after a long journey!) they said “I can get you a delivery from outside only everything is closed here” made no sense to me, if your checking in late, it would be at least nice to get a sandwich and a drink at the least. I even had to pay for the room at check in. Which took around 20mins as the computer was not working either… room was comfortable and breakfast was good however. Unfortunately though, it really should not advertise as business friendly, when it isn’t. Arriving late at a hotel for a visit to a morning client is the norm. And having facility for food and drink in a hotel is a must! Even at 11pm!
Comment from Hotel Management
Feb. 28, 2022 by LV, Hotel Management
Dear Paul, First of all thank you for writing this review. Our apologies for not making your stay as comfortable as it should be. Our restaurant facilities are open till 10pm; at all time you should be able to get a drink if there is staff left in our restaurant or bar till at least 11-12pm. Our kitchen staff were due to cleaning services not able to serve any dishes from our menu at this time. My sincere apologies for the disappointment. Nevertheless we are delighted that our rooms and breakfast were fairly well, and we hope we may welcome you again in our hotel!
5 out of 5
by A traveller

All good

Posted Jan. 13, 2022 on Hotels
Had a nice stay, no issues
Comment from Hotel Management
Jan. 25, 2022 by LV, Hotel Management
Thank you very much for your positive review! We're glad to hear that you've had such a pleasant stay with us. We hope to be welcoming you back in our hotel in the future again!