Note fondée sur 5 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,2 sur 5
100 % des clients le recommandent
4,8 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
3 sur 5
par un voyageur

Description of property was misleading

Publié le 22 oct. 2022 sur HomeAway
This was supposed to be 1 night stay. When we were booking this property the title of the listing was "Unity House South," the description did not mention "unit," and it popped up when we filtered our search by "house." I had to call a day before to confirm check in instructions as we have not received them 24 hours in advance as expected. A lovely lady figured it out for us and we got the check in info. She also said she was the one that cleans the property. When we arrived we expexted to stay at a house by ourselves, with our dog, and not an appartment. There was another person in another section of the house and a car parked by the grill/fire pit area. We did not stay for the night as it was not what we expected and felt uncomfortable sharing property with a stranger. When we called the property manager she said they could accomodate another space at their lodge but would not wave $50 pet fee because they did not see our situation as inconvenient. We found a lovely hotel room somewhere else, with no pet fee. We contacted Vrbo for a refund and since then it looks like they added the word "unit" to the description but the title still includes the word "house" and still pops up in the search when filtered by "house." The unit was clean and very spacious, we just didn't expect to share it. Unfortunate miscommunication situation.
1 sur 5
par un voyageur

Bad communication

Publié le 30 avr. 2022 sur HomeAway
Waiting in front yard for an hr. For the door code to get in is not acceptable!
3 sur 5
par un voyageur de Morris, IL

Disappointed

Publié le 29 oct. 2021 sur HomeAway
The mattresses were horrible, beds set up like a boot camp. No furniture. Poor water pressure. We had no idea on how to work the TV. Other than that, it was clean with nice appliances. Do not text the owner because they dont reply back. And we had to take the garbage to the road on garbage day and return the garbage cans. Oh and they scheduled an appliance service person to come in during our stay. We checked out a day early
5 sur 5
par un voyageur

Great newly remodeled place

Publié le 22 sept. 2021 sur HomeAway
Property was clean. Check in was easy. And owner was quick to answer any questions
Commentaires de Gestion de l’hôtel
29 sept. 2021 par VrboOwner, Gestion de l’hôtel
Thank you so much for your feedback and the opportunity to host you. We hope to have future opportunities to host you again!
4 sur 5
par un voyageur

Our stay

Publié le 13 août 2021 sur HomeAway
If you are wanting a spacious place, this is definitely the place. Plenty of room for the whole family. Although our stay was short, we enjoyed the visit. Check in was a breeze and the host was great.
Commentaires de Gestion de l’hôtel
13 août 2021 par VrboOwner, Gestion de l’hôtel
Thank you for your review. It was wonderful to host you and we hope to see you again!