Note fondée sur 942 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 3 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2023 par Tammie, Gestion de l’hôtel
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.
par un voyageur
Publié le 21 janv. 2020 sur Hotels
Hotel très agréable propre
personnel très sympathique
Commentaires de Gestion de l’hôtel
24 janv. 2020 par Tammie , Gestion de l’hôtel
Thank you for the great scores on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel. Your comments on our performance were much appreciated and shall be shared the appropriate team members. I am sure they will be thrilled to hear they made your stay a memorable one. Our entire team’s goal is to ensure that you have an exceptional stay! We are so glad we hit that mark.
par un voyageur
Publié le 12 oct. 2019 sur Hotels
Endroit calme et reposant avec vue sur la mer et coucher de soleil a ne pas manquer
Commentaires de Gestion de l’hôtel
12 oct. 2019 par Tammie W, Gestion de l’hôtel
We are so pleased you enjoyed the sun set. We hope to see you the next time you are in Gold Beach.
par un voyageur
Publié le 22 sept. 2024 sur Expedia
3 levels and no elavators breakfast was ok staff were helpful
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Tammie, Gestion de l’hôtel
Thank you for taking the time to provide feedback on your recent stay.
par un voyageur de Eagle Point
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Tammie, Gestion de l’hôtel
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.
par un voyageur
Publié le 14 sept. 2024 sur Hotels
The coffee is awfully weak!
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Tammie , Gestion de l’hôtel
Thank you for taking the time to provide feedback on your recent stay.
par un voyageur
Publié le 14 sept. 2024 sur Expedia
It was just okay. Not worth the over $200 cost. Unfortunately I had an insomniac in the room above me who was pacing all night long. Because the hotel is old and made of wood, that made it creaky and squeaky and noisy. In the morning they said I should have called them.
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Tammie, Gestion de l’hôtel
I sincerely apologize about the surrounding noise. If you ever have an issue at our hotel, please notify the Front Desk immediately. We want you to have a comfortable and restful stay. Sleep is an important factor in this! We are more than happy to address any issues and find some type of solution for you!
par un voyageur de Eagle Point
Publié le 12 sept. 2024 sur Expedia
View
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Tammie, Gestion de l’hôtel
Thank you for the great score! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Nice location
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Tammie, Gestion de l’hôtel
Thank you for the great score on our review! It really makes our day to know that we have helped to create a comfortable and enjoyable experience for our guests as this is what we always strive for here at the SureStay Plus Hotel.
par un voyageur
Publié le 5 sept. 2024 sur Hotels
Our room door was open when we arrived. The hallway was dirty. The door to our room secured poorly. No way to control the temperature but to open a window. However, as 2 women traveling that did not feel safe. Also, the sliding door had no screen and the door would not lock. Extremely bare bones. Sad because the other Best Western we stayed in the night before for the same price was fabulous. I would not stay here again. I would drive into Brookings or to Cresent City. Skip this one. The clerk at the counter was short. Did her job but it is just a job. Also no elevator and it is multi story. When I asked she did not offer to put me in a room where I would not have to use the stairs.
Commentaires de Gestion de l’hôtel
7 sept. 2024 par Tammie, Gestion de l’hôtel
We are so disappointed that we were not successful in making your stay an exceptional stay. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us
